We stayed here on Wednesday, July 15 with our kids and our dog, and this was honestly one of the…read moremost pleasant hotel experiences we've had in a long time. The first thing that stood out was the lobby. It was absolutely gorgeous.....beautifully and tastefully decorated, and it honestly felt more like a swanky boutique hotel in Las Vegas than a typical Quality Suites. The hotel has a complimentary happy hour every evening from 5:30-7:30, and it was fantastic. They offered free alcoholic and non-alcoholic drinks, along with very reasonably priced BBQ food like burgers and chicken sandwiches. It created such a welcoming atmosphere, with families and other guests gathering in the central courtyard, chatting and relaxing while soft music played in the background. It really encouraged people to come out of their rooms and enjoy the space together. Our suite was much larger than expected, with a separate living room and bedroom connected by a dividing door. Having that extra space made traveling with kids much more comfortable. The staff also let us check in early at 12:00 p.m., which made a huge difference after our drive and was greatly appreciated. Breakfast was another highlight. It was complimentary, but it felt much better than a standard hotel breakfast. They had hot options cooked to order, including breakfast burritos and griddle plates, and everything we tried was delicious. I also appreciated the little touches throughout the property. There were plenty of pool towels available by the pool, so we never had to hunt one down, and there were clear signs throughout the hotel reminding guests about breakfast and happy hour times, making it easy not to miss these great amenities. This hotel clearly puts thought into the guest experience. Between the friendly staff, spacious rooms, excellent food and drinks, beautiful common areas, and family- and pet-friendly atmosphere, we'll absolutely stay here again the next time we're in San Luis Obispo.

This property may be a good fit for larger families, especially with the included breakfast and…read morehappy hour, but beyond those perks, it feels like a very average hotel that is overdue for a significant renovation. The happy hour was enjoyable, and the person working the bar was friendly and welcoming. However, the rooms are extremely outdated... they genuinely feel like they haven't been updated since the 1960s. The property is in serious need of a refresh, if not a complete renovation. During my stay, I noticed uneven flooring, scratchy bed linens, an uncomfortable mattress, and even a patio screen that had fallen off. These are the types of details that significantly impact the guest experience. For a room costing around $250 per night, I expected a much higher level of comfort, maintenance, and overall quality, especially considering there is a resort fee on top of the nightly rate. The hotel has some nice amenities, but the condition of the rooms makes it difficult to justify the price.

This hotel was the best one I stayed at during my Pacific Coast road trip. Hands down. It's…read morehonestly up there with one of the best hotels I've ever stayed at with the exception of ONE thing. The European lights. What on earth. They were just a little bit unnecessary, in my personal opinion, unless it's some sort of money saver and in that case I get it. With that being said, it was a hiccup compared to my overall stay, which was incredible. I booked with an outside website and when I arrived at 9:30 pm they did not have my reservation on file. I was having a day already and this set me over the top. I was not super nice to the front desk staff, it was late, I had driven from San Diego, I was exhausted and starving and I kept showing them my reservation receipt e-mail frustrated. Then I started crying, it was embarrassing guys. The woman at the front desk was SO NICE TO ME. I thought she was going to start crying when I was crying. I was venting to her about a guy and she was so empathetic. It was a wild couple of moments. The other woman who went in the back to speak with the manager came back out and said that although they couldn't find the reservation at that moment she was going to find me a room and upgrade me for my inconvenience and put me in a suite. That was so over the top generous. Then she handed me a bottle of wine for my inconvenience. I don't drink but it was seriously the sweetest gesture. I was not inconvenience these people at the front desk, I cannot say enough nice things about how this situation was handled. The bellhop brought my luggage up to my room for me. When I walked into the room my jaw dropped. The room was unbelievable. Massive entryway, enormous room, most comfortable bed, huge balcony with a massive bed couch outside, bathroom was insane. It was seriously perfect and over the top. They had complimentary snacks and water. They had a stunning bar and restaurant in the lobby with a huge fireplace. The pool was dreamy. The hallways were huge, it was luxurious. It was one of the most luxury stays I've ever had. I cannot recommend this place enough. Walking distance to everything. Thank you for being so great!

When we're in SLO, we stay at this hotel. Rooms are clean,…read moremodern and spacious. Parking attendants, front desk crew and housekeeping are always friendly and accommodating. Perfect location within walking distance to many restaurants and shops.

Stayed in room 10 for a weekend. I am a light sleeper and unfortunately, the people who were…read morestaying in the room above room 10 were heavy stompers and liked to stay up late and wake up early. Also Room 10's windows is right next to the bus stop, so you hear a lot of conversations and a lot of loud cars drive by. Fortunately the hotel provides earplugs and an eye mask which was really cool. There's also a complimentary breakfast from 8-10 and I appreciated the 2 clearly marked gluten free items on the menu.

The hotel is in good shape and my room was newer. But, the room wasn't well designed. For example,…read morethe desk is too small to work and there are no outlets. Also, the TV didn't work. The bathroom setup is funky and doesn't flow. The breakfast nook area is quaint and the food is good. The ladies working the breakfast were fantastic, kind and helpful. The hotel manager, Dante, is pretentious and unhelpful. He is incapable of responding to simple questions. For example, when I asked him for an ice tea he rudely commented that I'd should go to 7-11 down the street or something. Dude needs a break. Anyway, I walked a block or so down the street and found an awesome little place called Kaffene (sp?) that had great iced tea - no thanks to Dante!

I was pleasantly surprised to find this awesome hotel on the Michelin Guide for hotels and who knew…read morelittle ole San Luis has a Michelin rated hotel! We checked in around 6pm on a week day and booked a fire place room (room 8). We had no issues checking in and I love how cozy the hotel is. It had a feel of a small, personal hotel which I loved over these big hotel chains. The price was also very fair per night. The room: extremely large and clean. I loved the fire place although it got pretty hot pretty quickly. This would be perfect for the winter! I liked it just because there's something about having a fire place that just makes the room much more cozy. Amenities: The hotel delivers breakfast every morning around 7am with local black coffee and two pastries. We were also very pleasantly surprised to see they have an EV charger. It's $2 per hour which is fair. Charges about 6kwH (even though the charger says 8kW per hour). The good thing is when the charges cut out occasionally, it didn't charge me for that time. Was able to charge fully on my Tesla Y from 10% to 80% for like $14. They also have local Kombucha which you can ask for at the front desk. You can also keep the bags that come with the breakfast which is an awesome momento! Feedback to the hotel: I didn't take any stars off because it's not really a negative but just something you can improve on. We did have really noisy guests next door some back late at night (likely inebriated) but the walls are extremely thin and you can hear everything even people just walking up the stairs to their rooms. It woke us up and made it hard to fall back asleep. We could also hear the laundry machines or something rumbling in the middle of the night as well. Moreover, the sink stopped draining in the bathroom which we told the front desk at checkout and they were appreciative of the feedback. Overall, my wife and I loved this hotel. the rooms were lovely and cozy. It was so awesome they had EV charges which saved me so much time having to run to a super charger. Service was amazing as well. Would definitely stay here again when visiting SLO.

A/C in the room did not work. Asked to move rooms told "no, just open the window it's a cool…read morenight" it was 78 degrees in the room and my wife and dog were miserable the whole stay. Would not recommend staying here. Plenty of other places with working A/C.

Built in 1922, this place operated as a small jazz age hotel. In the 1960's the upper floors were…read moreconverted to residential housing and the bottom floors were used by small businesses. One of the renters Kimberly Walker opened up a small bistro and wine bar in 2009 and called it the Granada as the original sign was still hanging. The following year the property was slated for demolition. Kimberly partnered with three friends to restore the property to its original use and save the bistro. They picked everything out special to compliment the hotel. It is now home to 17 guest rooms, The Bistro restaurant and the speakeasy Nightcap. We had been wanting to come in for brunch and made a reservation for Saturday morning. It was a beautiful day to sit outside on their gorgeous patio to dine. This place is timeless and I love all the history. Sylvia was our server and she was fantastic. She made sure our experience here was top notch. For starters we went with two Mimosas. So refreshing and delicious. From there we enjoyed their deviled eggs. My main entree was the eggs Benedict. The hollandaise sauce was so perfectly made. We loved everything about dining here. Service was great, food was tasty and drinks were delightful. Parking is on the street and can be a challenge. If you can, you may want to walk here from wherever you might be staying.

Decent food, great atmosphere really slow poor service. It's amazing how poor service can ruin a…read moregood meal. We sat at the bar in an empty restaurant and had to ask to be served. Everything we ordered we had to stop somebody and ask if we could order it. Can we order a drink? Can we order an appetizer? I'm sorry can we order our dinner when I came time for dessert we gave up and went somewhere else. Next stop is Hotel SLO

Madonna Inn was one of our 'must see' stops during a first visit to the SLO area…read more I'd always heard this place is 'a lot' and 'over the top.' And wow, it definitely is! Lol. The exterior is cute and feels very different from what awaits you on the inside. Once you walk in, you're overwhelmed by alllll kinds of patterns, textures, colors, you name it. Does it all work together? Not really. Yet because everything is so eclectic and kitschy, it strangely does work together. =) We didn't stay at the hotel nor eating there but we had fun & enjoyed the sightseeing. It was fun walking around admiring it's uniqueness and visiting the two little gift shops they have. We enjoyed seeing a little piece of CA history. PS. We ended up getting a few slices of carrot cake to go. It was delicious but a standard recipe. Altho we didn't try it, I'd suggest you try their signature Pink Champagne Cake instead.

Yes, it is a lot and that's the point. Yes, it's old timey - that is also the point…read more I booked the lovebirds room all for myself to celebrate the start of my sabbatical. There was evidence of some wear and tear on the room and some dust in the crevices of the intricate light fixtures with birds, but overall it smelled and was clean. The stone/rock shower was delightful. The pool area was busy in the afternoon with families and had a little bit of a frat party feel but in the morning - it was quieter and I could swim and soak in the hot tub. The main building, where the restaurants are is downright whimsical. Couldn't we all use a little more whimsy in our lives right now? Bright pink and lights and floral carpet. As a NYRican who now lives in Los Angeles, it's easy to forget how non-city parts and people are but it was fine - not diverse at all but fine. I especially had a lovely time talking to some of the staff. Forest at the Copper Cafe and I had a convo about his dreams and it was his birthday. Nancy the bartender was as sweet as the champagne cake she serve me with a smile and stories about how karaoke adventures. Ah and the animals! I met a cat, some horses, cows, lizards and birds. Would I come back? Maybe to try a different room but for sure it was worth it for this little trip.

Horrifically dirty room. Stained towels, filthy carpets, stained sheets. I booked through a third…read moreparty so I'm stuck. Beyond disappointing. Do NOT STAY HERE!

I stay here when traveling to SLO for work. It's such a cute hotel and super close to downtown and…read moreCal Poly. No offense to Hilton, but it feels like a boutique hotel in that it's quaint, has unique decor and amazing & warm service. I haven't eaten there, but the wine selection is great, mostly local selections which I love. The iced white chocolate mocha is amazing, truly.. a must try. It's my treat yo self indulgence while I'm traveling for work. One example of just how amazing this place is : one morning. I woke up at 5 AM feeling completely dehydrated and texted their customer service asking for iced water and they came through with just that, in what felt like less than 5 minutes! Shout out to Hamed for being a rock star.

I've been staying at The Butler Hotel every time I visit this area since 2022, and it has never…read moredisappointed me. My expectations have remained consistently high because of the warm hospitality and exceptional cleanliness. One of my favorite features is the open kitchen, which is thoughtfully stocked with many of the comforts you would enjoy at home while traveling. On weekends, the staff often adds a personal touch by offering complimentary wine and pastries for guests, making the experience even more welcoming. San Luis Obispo is a wonderful place to visit, and The Butler Hotel makes me feel less like a traveler and more like a member of the local community. It truly feels like a home away from home, and I look forward to staying here every time I return.

This is a hard one…read more Room was nice, clean, modern, bed pretty comfortable. It was SO loud! The traffic was crazy loud, room was right on a super busy street. We did not get any sleep and paid $400!!!! Are you kidding me?! So upset & disappointed- what a rip off. So many hotels around, should have done more research. Wanted peace & quiet for my wife & I.

Had a great experience here at Embassy Suites. My bf and I arrived for a concert at the Madonna…read moreInn. We were happy to do an early check-in for a small fee. The room was excellent! Large bedroom with a comfy King size bed. Which matters when you need a nap and a good nights rest. We loved walking down to the lobby for happy hour. Happy hour includes a round of cocktails on the house. We did enjoy that! A little pre-party before the concert. If we are back in SLO, we will definitely make sure we stay here! Thank you Embassy suites!

I've always enjoyed staying at Embassy Suites, and if the price is right, I'll usually choose them…read moreover other hotel chains. Unfortunately, this stay just wasn't up to the standard I've come to expect. Check-in was quick and easy, and our suite was spacious, clean, and very comfortable. One surprise was being charged to park in an open parking lot. I wish that had been disclosed upfront. We were staying three nights as a family of six, yet the body wash dispenser in our room was less than one-eighth full when we arrived. We figured it would be an easy fix, but after my kids went to the front desk, housekeeping brought a shampoo bottle that was less than half full--and no body wash or conditioner. That meant another trip to the front desk just to get basic amenities. The pool is usually one of my favorite parts of staying at Embassy Suites, but this one was disappointing. There was debris floating in the water and visible junk on the bottom of the pool. It honestly looked like it needed a good cleaning. Breakfast was where things really went downhill. My 12-year-old daughter ordered a spinach omelet and found a green beetle about the size of a dime cooked into it. When my wife brought it to the staff's attention, one cook actually commented that it "didn't look cooked." My wife pointed out that not only was it cooked, it was greasy from the oil used to prepare the omelet. Thankfully, another cook stepped in, apologized sincerely, and handled the situation professionally. It also appeared they may have been short-staffed. Around 5:30 a.m. when I left for work, there were still empty beer bottles and cups sitting around the atrium from the night before. One area where the hotel absolutely deserves praise is housekeeping. They did an outstanding job. Every day I returned from work, the room was spotless and well cared for. They were easily the highlight of our stay. The evening hospitality reception was also a bit underwhelming. It consisted of the same tortilla chips, salsa, snack mix, and cheese cubes each night. I've stayed at other Embassy Suites that offered fresh vegetable trays with ranch and a better variety of snacks. Overall, there were definitely some positives, but unfortunately more negatives than I'm used to experiencing at Embassy Suites. I know this brand can do much better, which made this stay especially disappointing. I'm hoping this was just an off week because this isn't the Embassy Suites experience I've come to expect.

This is a great boutique hotel in the heart of things going on in downtown SLO…read more It has great charm in a modern, boutique way. We have stayed here several times and love the ease to walk around at night, morning and during the day. Makes exploring downtown slow a better experience.

Great boutique hotel centered perfectly in SLO. Check in is quick and friendly. Amenities were…read moreconvenient and sufficient for our brief stay. The location is perfect for a quick walk to surrounding coffee shops, small eateries, and even wine tasting rooms. There is a great bar located in the restaurant attached to the hotel. Call the hotel for directions to the valet parking. The location of the hotel on Google Maps is different from the entrance of the parking.