A terrific experience! Henry is very experienced, knowledgable, and generous. I came in with a…read moreloose strap button that I was unable to access inside through the sound hole and left with it firmly secured, a new bridge saddle, 6 new rosewood string pins, a pin puller, a new tuner, and instructions on how to properly restring the guitar. A truly rewarding visit!

Acoustic Guitar Solutions has worked on five of my guitars- my Taylor 322 and 522e, my Takamine H-5…read moreclassical, and my Yamaha A1R and A5R. He did a thorough examination of each guitar discussing possible improvements with me, including adjusting string heights and neck relief, fashioning custom bone nuts and compensated saddles, lowering the bridge on the Takamine, and doing a full fret leveling and recrowning in two cases. He also fixed one of my guitar cases and offered detailed suggestions about strings... all this in a timely fashion at very reasonable rates compared to the big guitar shops. I highly recommend this business, particularly if you want to deal directly with the person performing the work about improving the playability of your guitars.

Rick is a wonderful man, I've been utilizing his services since the early 00s, and will continue to…read moredo so! I've bought guitars, amps, gotten repairs done, you name it. Rick can do it all. And with a smile no less! He even recorded my high school band's EP with him, and I still get compliments on the quality of it 20 years later. Rick's prices are on point, and he offers quality product. Bring your music needs to him, and you will get the best of service. You will thank me down the road!

I did see some reviews about this place that made me nervous to buy a guitar here but I also saw…read moresome good ones and decided to try it out. I didn't mind so much getting a guitar that had minor issues, what I really hated was the attitude and unhinged behavior of the owner. It's a very "old-school" approach in the guitar and music world for older men to act belligerent, as if they are the only ones in the world with any common sense, when in truth they are simply the loudest and most arrogant. Times have changed and I hope the owner, instead of arguing with this review (which I imagine he will) goes to therapy and learns how to converse respectfully with others. Also the negative reviews where he says "you're referring to a different store " are BS, they are absolutely about this shop and he is trying to gaslight.

It was very helpful I bought a drum some sticks to try to build up my drum set very good quality at…read morea fair price check the hours to see when he's open.

I have never been more confident or satisfied with the service from the Music Shop. MR. Wilson was…read moreso accommodating and helpful when trying to get my instrument repaired. He expansive knowledge of music and instruments in great to have in a brick and mortar store, unlike the internet where you don't know what you're getting.

Brought in an expensive 1975 Selmer Mark 6 alto saxophone. The pads that cover the tone holes were…read moreout of shape. Had previously brought this to a music shop in Avon called Music & - - - - where I was quoted $1,200 & 2 months to repair. So I brought it to The Music Shop on a hunch. They charged about $157.00 & 1 week to repair. When I got the sax back, they had fixed things I didn't even know was wrong with it such as straightening keys, re-setting posts. They had re-set all the pads and the sax was as good as new. When I played it, I knew that these people cared enough about quality repairs that I can trust them for any future work.

A while back the nut cracked on my 1986 Guild D212 12-string acoustic guitar. Unfortunately, I'd no…read moreidea where to find somewhere to repair it, and the one lead I had turned out to be someone who'd just retired. So I stopped by The Music Shop when my travels brought me to the neighborhood to see if they had any leads. "Sure," said the young man at the counter. "Our manager does that." A couple of phone calls later, to make sure the guitar and I would arrive during his working hours, he was looking confidently and affectionately at my beloved Guild. A replacement nut leapt into his hand, he asked me about strings, gave me a price, and made a guess at how long it would take (which was wrong, but that's par for the course). Today I picked it up. My baby is back, looks better than I've ever made it look, and sounds wonderful. This wasn't anything resembling a challenging repair to a luthier - I know that - but my beloved Guild got real Tender Loving Care, and that's as good as it gets.

10 out of 10. Great dude and he does amazing work. Got a referral for him and will only go back to…read morehim from now on.

You can't go wrong with Mark. Can't say enough positive things about the service he provided. The…read morejob that he did on my my Taylor 614CE was outstanding. It went from pretty much unplayable to like a dream! Communications were excellent, the cost and time to complete estimate was spot on. Looking forward to having my other guitars set up by Mark.

Florio Guitars, with Mark Florio at the helm, is absolutely the best Luthier in the area. Mark just…read moreinstalled K&K pure classic pickup system in my K. Yairi Dominic Miller Model nylon string guitar, excellent workmanship! He took the time to review the entire process with me n detail. You will not be dissatisfied if you have him work on your instrument.

I called here looking for a mandolin but he didn't have any in stock. And then when I called back a…read moresecond time in a pre Christmas shopping frenzy mistake he was very polite and explained that I had just called there. If I ever need a guitar I'll go here first .

Scott at Big Johnson's Guitars is hands down the best (and friendliest) guitar tech I've worked…read morewith. I brought in two electric guitars to get work done - one just a basic set up, and the other several upgrades and a set up. Wow, was I impressed. The entire process was smooth and informative. When I discussed the work with Scott prior to dropping the guitars off, I could immediately tell he knew what I was looking for and how to achieve it. Then, as the work began, Scott sent me dozens of text messages with questions and helpful suggestions. He even included a ton of photos showing the expert level of work he was doing on my guitars. He was very transparent! The work he did was exceptional. He is clearly a master at what he does! Glad to have found a local guitar shop and guitar tech that I can trust!

Great shop, friendly staff. The owners are particularly wonderful people and they take care of…read moretheir customers without hesitation. If you go in, ask for Pete. Tell him Roscoe sent you. You won't get a discount, but tell him anyway. When I first went there, I was looking to get some lessons, and boy did I learn! I was looking specifically for bagpipe lessons and within two weeks time, Pete had me playing the saxophone solo from "Baker Street" on the 'pipes. They taught me so well, in fact, that I recently formed my own band - "Abbot and The Rosh Hashananana's". We'll be playing locally, but I have no doubt that we can make our band the next musical phenomenon - like Creed.