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    Sprinkler Pros

    5.0 (2 reviews)
    Open 12:00 am - 12:00 AM (Next day)

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    1 day

    Response rate

    25%

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    1 year ago

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    11 months ago

    Brian, installed a brand new system and was efficient and very responsive. Thank you for my green lawn!

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    Passwaters Landscaping

    Passwaters Landscaping

    (9 reviews)

    I've dealt with this company in the past when Alex was handling their outdoor lighting and I was…read morepleased. However, there's a different lighting sales person who was very unprofessional when he came to my home to give me a quote on some work I needed done. Afterwards, I even called their office and asked for the owner, John, to call me about my experience; my call has never been returned. I normally don't put a lot of faith in reviews. However, based on the negative reviews I read and my own personal experience, I can believe what these folks wrote. I will not be doing business with Passwaters again.

    In summary, Passwaters Landscaping's agent arrived on July 29, 2025 to apply a lawn fertilizer and…read moreinsect control treatment to my lawn. I have security cameras monitoring both my front and backyard areas, which captured the agent's application. He didn't apply the treatment to at least one exterior side and exterior rear of my white fencing of the backyard, which I brought to his attention before he left my property. I attempted to display the security video to him, but he refused to wait and left my premises. Because my security cameras cannot view the opposite fence line (left side) of my home, I took an educated guess that area was ALSO missed during the application. Before the agent left my property, I asked him twice for his name, because I intended to contact Passwaters Landscaping and complain about the issue. First, the agent argued that he did apply the treatment to my entire exterior fence line, although my security video CLEARLY showed otherwise. And secondly, he refused to identify himself to me after I had asked him twice for his name. I spoke to a Passwaters Landscaping manager about the issue to whom the agent's manager, but, she sided with her agent's statement. She asked that I email the security video to her, but I declined and invited her to meet with me to review it together, since we could discuss it and address any questions together - again she declined. Next, I mailed a certified letter on August 4, 2025, to the owner of Passwaters Landing, Mr. John Passwaters, asking him to review my complaint and to schedule another application for me for just those areas that were not treated. Although I asked him to reply with his decision before the end of August, as of today (Sep 1, 2025), I've not received any response from him. I lodged a formal complaint with the Delaware BBB about this and am waiting for a response. My recommendation is to not contract with Passwaters Landscaping for any of their services, especially lawn care. They don't appear trustworthy... If this site would allow me to give Passwaters' a zero star, I would have done so.

    Sprinkler Pros - irrigation - Updated July 2026

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