My wife and I stopped in for a new screen protector and the team of T-Mobile sales people were…read morehelpful in getting it replaced quickly. While we were there, I asked for recommendations for things to do in town, since we are from out of state and looking to explore. They were friendly and gave some suggestions of things to do. Although the service is great, it's a bummer that a screen protector is so dang expensive-over $40 for a piece of plastic. But I guess that's how it goes.

I had been calling around to get help with adding cellular to my iPad, but none of the other stores…read morewere helpful or clear. That all changed when I walked into this location. Carlos went above and beyond seriously, total rockstar! He took the time to explain everything clearly, made the whole process super easy, and genuinely cared about making sure I got exactly what I needed. Highly recommend this location, and if you're lucky enough to work with Carlos you're in great hands!

Probably the worst cell phone company I've used compared to AT&T and T-Mobile. They're still trying…read moreto charge me $300 for a Wi-Fi box I returned the employees are awful and if you call to try to get someone on the phone, it's impossible. Don't waste your time or money.

The staff at the store were very friendly and helpful, especially Taylor who went above and beyond…read moreto assist us during our switch. Unfortunately, the overall experience with Verizon has been frustrating. We switched all of our phones from T-Mobile to Verizon in March and were told we'd receive an $800 credit per phone we returned, along with another promotional credit. We returned all phones within the first week, but as of July, we have not received any credits or reimbursement. Although we purchased the phones at a discounted rate, we were told that wouldn't affect the promotion. After calling Verizon multiple times, we were informed we should have received Visa gift cards and that the claim needed to be resubmitted. We did that, but we are still waiting months later with no resolution. The customer service at the store was great, but the follow-through on Verizon's end has been incredibly disappointing. I hope this gets resolved and that Verizon improves communication and consistency for future customers

Blake is a true professional. His ability to simultaneously manage a sales floor, provide excellent…read morecustomer service, answer technical questions, trouble shoot, and remain kind and patient is IMPRESSIVE! Thank you for such a positive experience while purchasing a new phone! PSH

Blake is a true professional. His ability to simultaneously manage a sales floor, help customers,…read moreprovide technological expertise, field phone calls, and trouble shoot is amazing. His unique set of qualities allow him to provide the complete customer sat while also representing Verizon extremely well. Blake, you are an impressive person. Thank you for a fantastic experience today. It will be hard to replace this level of knowledge, expertise. and patience with what you provided today. PSH

I recently went into this AT&T store for phone trade-ins. They mishandled the trade-in process on…read moreone of the phones, leading to incorrect credits (or lack thereof). After the store assured me it would be fixed, I still had to spend several frustrating hours on the phone with AT&T customer service trying to resolve it--multiple calls with no quick resolution. On top of that, unexpected additional fees were added to my account that were never mentioned during the in-store trade-in process. This has been a disappointing and time-consuming experience with poor communication between the store and support.

Writing this review as an urgent warning to potential customers regarding highly concerning…read moresecurity and operational practices experienced immediately after signing up for internet service.​ My internet equipment was deliberately shipped to the physical store instead of my residence, preventing me from activating my service. ​Upon investigating the delay, it was discovered that a representative had changed the shipping and the service address on my account to an entirely different, unknown address. ​As a result, it appears my equipment and potentially my newly activated service were delivered to and set up at a third party's fraudulent address, while my account and billing information (including my stored card details) were already active and tied to this false location. ​This situation demonstrates a serious lack of internal control over customer data, which is completely unacceptable for a provider. Until this matter is fully resolved and the company addresses these fraudulent activities, I strongly caution others against using their services. The rep working with me was Steven and Jeremy. Jeremy signed for my equipment and looks like he activated it as well.

I wish I'd heard about them sooner. Had them fix a broken screen on my iPhone so I could give it to…read moresomeone who needed a new phone. The results were great and the phone looks like new again.

This place is the best. When you hand your phone to a stranger you're trusting them quite a bit…read more These guys have been honest, fast, and have used quality components on all my repairs. No doubt. I know enough to be a pain in the ass if the person on the other side of the tech-support exchange knows less than I. I repair has only seen my sunny smile's and welcoming demeanor. Accept no substitute. These guys know what they are talking about, and care about the warranty they offer. I recently went to another vendor for some help and I wish I would've just waited until the morning. That experience has been a nightmare, cost a lot more money I've been there three times and her as of now my rear camera does not function properly and if they refuse to fix it. Polar opposites the two. Never again!

Came in and even with only two employees working and multiple customers to juggle, Nathan did a…read moregreat job and got us set up and out the door with a new phone much faster than I expected. Nathan deserves a raise

I walked in thinking I needed a new phone, since my iPhone 7 kept running out of space. Allen…read moreshowed me a clever way to free up a ton of space on my existing phone so that I didn't even need to buy a new phone. He saved me hundreds of dollars! Next time I actually do need to get a new phone, I'm going here and buying from Allen!

Easy understandable explanations of laptop issues and what s needed for repairs. Well fine with…read moreprofessionalism.

I would give you ten stars!!! Wonderful service! I dropped…read moremy phone, and the top half of the screen stopped working. I contacted several stores, and iFiandRepair had the most competitive prices. But it did not stop there; they were ready to fix my phone the same day within one hour! When I came to the store, they did not have the original screen; however, they changed my screen to the refurbished one until they got the shipping with the right screen I needed. And then, FREE of charge, they replaced the refurbished to the new screen. This store is fantastic, and I will use it again if needed. I strongly recommend using their services! They made me feel like my phone problem matters, and they want to serve me. Thank you, Jason, for your outstanding service!!!

I want to thank Leighton for excellent customer service while I was buying my Apple Watch 4. I felt…read morenervous and Leighton made me feel comfortable and I was very excited to get my watch. I would recommend this store for quality service. Rachel Riley

Do not go to this store if you want things done right. I tried upgrading today, went without a…read morephone for 4hours so the transfer of service was done properly. They gave me my new phone and rushed me out bc they were near closing. My appointment as at 3pm, they were rushing me out at 6:30 and assured me that my phone transfer was complete. Drove home, no service. Had to drive somewhere with internet to talk to an agent through My Verizon only to be told after another hour and a half this transfer needs to be done in store. So now I have to go in tmw and take a day off to get my phone up and running like normal. I have to take money out of my own pocket to take an extra day off to finish an ordeal that this store was incompetent to complete in a 4 hr window. Pathetic. Don't waste your time here. Just do everything online if you can. I thought I'd be saving time bc I didn't have to mail in my old device blah blah blah. Did not save any steps. I wasted my only day off, have to drive back tmw morning, take time off work, lose out on money before going on a trip and pray it won't take another 4 hrs hours to lead nowhere. Depending on how tmw goes and based on how things went today, I'll most likely have to change service to a new provider. It shouldn't this complicated.

Dalton helped me set up my new phone after my old one got ran over by a car. He was able to get me…read moresetup on my new phone very fast after a long day of work and his people skills helped prevent any awkward silence lol. Would go here again for service and will recommend this location to my family who is also on T-mobile!

My husband and I went in to switch providers. We were with Verizon and constantly overpaying. We…read morewalked into T-Mobile and within 20 minutes we were switched over and ready to go. These guys are fantastic!