I had an excellent experience at Cox thanks to Bryan C. He went above and beyond to help me with my…read moreinternet service. Without me even asking, he reviewed my account and found ways to save me money, which I truly appreciated. Bryan was professional, knowledgeable, and took the time to answer all of my questions and address every concern I had. It's rare to find someone who genuinely cares about helping customers, and Bryan made the entire process easy and stress free. Because of his outstanding service, I would definitely return to Cox and ask for him again if I ever need assistance. Highly recommend working with Bryan !

Antonio was an awesome representative. He actually resolved our issues, which other reps at other…read moreoffices had been unable to do. He was respectful, friendly, knowledgeable, and professional. I highly recommend this Cox office for your Cox needs. Antonio said his co-worker, Ayeda, was just as qualified.

I was waiting over 10 minutes No workers gonna recognize me…read moreEven I get out of that place Nobody's asked me why I'm here I'm a customer and I was here to change a plan But they don't care someone's here or not Which means they don't give a f**k I never gonna come back here

The staff there have been very prompt and their ability to handle requests amazing. They have been…read morecourteous and the number of staff available has handled customers as they arrive..very little waiting. Thank you!

They were polite and helpful. The wait time was about 30 seconds long and immediately somebody…read morehelped me they listen to me and we're very respectful with my concerns and help me to figure out what I was doing wrong. I also went back over there to make my payment and I was quickly greeted and service was provided. Definitely recommend this store.

Derek is the worst, he hid all the fees like a sleazy salesmen and when I mentioned I was unhappy…read morehe replied "Read my online reviews, I'm a great salesmen". Hey Derek, I wanted to buy.. not be sold, I wanted a phone for my teenage daughter not a new plan and the most expensive phone just a simple Christmas present. I'm waiting to hear from Att on this matter but seriously considering taking all 6 lines to Verizon based solely on Derek..

I've heard this is one of the main places recommended on where to go to fix your broken screens. So…read morelet me just say, I went to try them out and my experience here taught me that you really have to stay on top of your service from here, meaning keep checking in on them, because they will not check in with you. I brought a tablet in to get fixed and they told me that they would order the parts, which would only take 4-6 days to be delivered, and that they should have it fixed within 1 day. I went back in on the 7th day asking for an update (because I didn't get one). They told me that they weren't sure if the parts came in because they didn't check their deliveries. My style isn't to create problems, so I told them I would be back. I asked them if they were going to contact me when it was done, and they asked me for my information. I told them that they should have had it from when I brought the tablet in? It was very strange to me. They didn't send a receipt through email as promised either. At this point, I started to worry a bit that I was going to get scammed, but I held on to faith that they would do the right thing. My husband went to pick it up weeks later and it was ready. My husband asked why they didn't send us an update that it was done. Their response was "it should have been sent out in an email." That email never came. Did they fix the screen? Yes. It was in great condition. I am glad they came through with that. My only issue is the transparency of their process. If you're not on them, I swear they might keep your item, say it was abandoned, or that they never had it. At least that is how my experience with them came off to me. Oh, and make sure you get a receipt before you leave! I can say that that part was my fault, trusting that it would have came through email. I know better now if there is a next time, anywhere.

This place is a scam. They sell you a monthly subscription plan. They don't tell you that, they…read moremake you sign up for a monthly plan and then once you try to cancel they don't refund your money nor do they cancel your plan you have to call your credit card. Do not go to this place.

Amazing service from Troy and Larry at Best Buy!!!…read more They took the time to truly listen to our needs and connected us with the right products rather than simply trying to make a sale. Their expertise, honesty, and sincerity immediately earned our trust, and that's incredibly important to us as customers. What really stood out was that they weren't focused on selling us everything. Instead, they explained what we genuinely needed, including things we hadn't even considered but would ultimately benefit from. That level of knowledge and integrity is rare. Troy and Larry are prime examples of what customer service excellence should look like. They went above and beyond to make sure we were informed, comfortable, and confident in our decisions. Best Buy is fortunate to have employees like them. They definitely deserve a raise!

I am extremely disappointed with my experience purchasing a built-in refrigerator from Best Buy…read more We paid $450 for the installation and an additional $400 to have the electrical outlet moved, expecting a professional, hassle-free installation. Instead, it has been one problem after another. The first installation team arrived without the refrigerator. The following day, another crew delivered the refrigerator but couldn't get it aligned properly. A week later, Best Buy sent yet another installer, who still failed to complete the job. During the installation attempts, the installers repeatedly pulled and shoved the refrigerator by force instead of using the built-in leveling wheels. As a result, they broke one of the refrigerator's leveling legs/wheels. Now, unbelievably, Best Buy is telling us that we have to pay for the part their installers broke before they will return to finish the installation. Three weeks after delivery, our refrigerator is still not fully installed. The water line has never been connected, so we have no water and no ice maker. We paid for a complete installation, yet the job remains unfinished. To make matters worse, the store manager told us that the installation department and the repair department do not communicate with each other, so she doesn't know how to resolve the issue. As the customer, we are being left to deal with Best Buy's internal communication problems. This entire experience has been frustrating, stressful, and completely unacceptable. We paid for professional installation, yet have endured multiple failed appointments, damage to a brand-new appliance, and three weeks without a fully functioning refrigerator. We are simply asking Best Buy to stand behind its service. We expect Best Buy to replace the part their installers damaged at no cost to us, complete the installation immediately, connect the water line so the refrigerator is fully operational, verify that the appliance is properly aligned and functioning as intended, and reimburse us for the installation service if they are unable to deliver the professional installation we paid for. Customers should not have to pay for damage caused by Best Buy's installers or spend weeks trying to coordinate between departments that do not communicate with one another. I hope Best Buy's corporate customer service reviews this situation and takes the appropriate steps to resolve it promptly. We are still willing to work toward a resolution, but after three weeks, it is time for Best Buy to take responsibility and make this right.

Amazing MOBILE phone repair service!…read more Samir responded to my call immediately, was friendly, provided the best pricing, was at my place within an hour, and provided excellent quality work! He fixed both my mom and I's iPhone charging ports and replaced both batteries for an excellent price and was done with BOTH phones within 40 minutes. Will definitely be using their service again and would recommend using them 100%!

I didn't have the best experience with this company, in fact I had to go to the Apple Store after…read moreand pay for a 2nd repair due to the shoddy work and repeated no shows. My initial appt was confirmed for 2/16 between 2-2:30 PM for a replacement of my back screen. They didn't show up until 3 PM despite texting me they were 'on the way' at 1:50. The tech said it would take 15 minutes to do the repair, almost 40 minutes later he finished. The next day I noticed that my back screen was popping out, like the adhesive wasn't installed correctly. I notified them same day and asked for them to fix it. They said yes but didn't tell me when they would. I reached out again the next day and we made an appt for the following day at 5 PM. I waited until 5:47 and they still hadn't showed. We rescheduled for the next day at 5:15. I sent a text to confirm the appt in the afternoon and they said they were 'sick' and needed to reschedule for the weekend. Final reschedule was Sunday at 4:30, which was confirmed by text message. And again they never showed up. Upon closer inspection I noticed the replacement screen they installed wasn't good quality, the camera cut outs weren't shaped correctly. Ended up going to Apple to have it fixed. Now I'm out $100 for this fumbled repair.

If you have to go into a physical Atnt location, thiS is iT. It's calm, usually not many people are…read morethere at 1 time & the employees are helpful, relaxed & good at what they do. There are 2 tvs to entertain you if you happen to have to wait. This location is spa like & calm in comparison to other locations I have gone to. All the employees that I have dealt with in the 3 times I have gone are on point, helpful & are also good by telephone. Thanks guys & especially to Chloe

I'd like to take a few minutes to warn everybody about this location, severe lack of customer…read moreservice. The attendant on Thursday at 3 PM was rude, unprofessional, and not helpful regarding my case. He continued to assist other people ahead of me, including walk-ins, while not informing me of my status just letting me wait endlessly. Decided to call AT&T and complete my purchase while I was waiting, that's how poor and ineffective the attendant was. It should be noted that I did have an appointment and was early and he was only dealing with one customer so he made a choice to avoid and not engage with me. I was in the office for over 30 minutes. This is the second time in recent history. The in-store experiences are deplorable, substandard, unprofessional, and ineffective, it's too bad because the people seem nice but the training in the way they're allowed to behave is completely unacceptable. It gives me no pleasure to write this. I just don't want anybody to have to waste their valuable time or go through these unnecessary frustrating exchanges. I will not recommend or patronize this location.

The quality, the professional attitudes, and the communication was better than imagined. We love…read moreour primary bathroom remodel and the accent wall in our family room.

Erwin never calls you back left plenty of text and still waiting on my merchandise…read more its been almost 3 monts and no call and unable to find him anywhere.