The experience with Enterprise on 16th street road was SO easy! Mark helped with every car I had…read morequestions about and when I couldn't find what I was looking for, he had the car I wanted driven from Charleston within an hour! Mark & April made this experience the easiest, smoothest, most transparent car purchase. It was also extremely fast. We weren't stuck at the dealership all day. Thanks mark & April for all your help! 5 stars from me & Ben!

Everyone was so friendly. Mary Beth was very patience with us and couldn't be a better saleswoman!!…read moreShe was also very fun and NOT boring to work with it!! Johnathon was also very nice and friendly during the whole thing. I definitely recommend buying a car with them!!

My husband and I have purchased several vehicles from Goldy's (used and new). We have always…read moreexperienced excellent customer service. On 09/07/24 my Yukan Denali broke down at Wendy's on Hal Greer across from Goldy's. My husband called the service manager Jeff on his day off to see if it was safe to jump the car. Jeff was at a ballgame but answered the call & offered to send someone to help. My husband called instead as to not disturb Jeff any more and reached out to Dustin (sales manager at Mitsubishi). Dustin immediately came down to check on me, checked a few things on the car and then drove me back up on the hill to his office. I called for a tow and he gave me a loaner to drive until they could get my Yukan repaired. He even transferred my belongings from the Yukan to the Jeep. Later he called to see if I made it home okay and wanted to know if I was happy with the Jeep. When I told him the seats hurt my back, he said he was off on Monday but would have me something else to drive on Monday that I could pick up. Turned out to be just the battery (original from 2018) they replaced it and I picked it up. Jeff and Dustin were outstanding and made sure of my safety. We will continue to purchase cars from this dealership. Thank you

In 2018 I bought a 2019 Chrysler Pacifica new from Goldy Chrysler Dodge Jeep Ram in Huntington,…read moreWest Virginia. At the time of purchase, sales staff told me verbally that Goldy takes care of its customers long-term -- things like loaner vehicles when a car is in for service, and complimentary car washes. Nothing about that was put in writing, and I want to be upfront that it wasn't. But I was raised to believe people's word means something in a business relationship, so I took it at face value. In the years since, I've received a total of three car washes, and -- as this page documents -- no loaner was offered during this repair. What started as a P0304 misfire code on cylinder 3 turned out to be a head gasket failure -- coolant was getting into the cylinder, and by the time it was diagnosed, the engine had hydrolocked. A hydrolocked engine means liquid got into a cylinder where the piston can't compress it, which is a much more serious failure than a bad coil or spark plug. The Pacifica sat at the dealership for about a month waiting on parts. No loaner vehicle or rental discount was offered for any of that time. The repair fell just outside the powertrain warranty by mileage. Per the dealership's own repair invoice (#27136), the technician's documented findings were: a blown 500-amp main battery fuse (integrated into the battery fuse/distribution assembly and not separately serviceable), and -- after jumping the vehicle past that fuse -- white smoke from the exhaust with no coolant in the system, which the technician's notes attribute to a blown head gasket. The correction performed was replacement of the head gasket on both sides of the engine, along with the fuse assembly. The invoice lists a "Warranty Claim Type" of W, but the labor itself is coded as a customer-pay job -- a documented inconsistency between how the repair was classified and how it was billed. The total charged was $3,879.34, paid in full. I filed a formal written complaint with Chrysler corporate and posted about the repair, and the known issues some other Pentastar V6 owners have reported with this engine family, on X and Facebook. Read this far and have a similar experience? Have a look at goldlychrysler.com

I recently had my Sport Trac serviced at Turnpike Ford in Huntington WV. I come from a strong Ford…read morefamily and the service at this location was impeccable. Thank you for the quick service with a smile and strong professionalism. Debbie

From the owner: Turnpike Ford of Huntington offers new Ford models, used vehicles, specials and financing in…read moreHuntington, WV, also serving customers from South Point, OH, Barboursville, WV, and throughout the Tri-State region.

I stopped by there just asking for directions amd they actually sold me a pre owned Ford Fusion…read more Great customer service. Easiest buying experience I have ever had. Thank you guys

I purchased a truck from this dealership in October for approximately $63,000. Once I was approved…read morefor the loan, they requested to keep the truck overnight to complete a detail, stating a piece of exterior trim was missing and needed to be repaired with silicone. I appreciated that they identified an issue and wanted to fix it, so I agreed. I was told the truck would be delivered by noon the following day. Noon came and went with no call and no truck. After I contacted the salesman, I was told it was "almost done" and would be delivered within an hour or two. By mid-afternoon, I still had not heard anything, so I called again and was told they wanted to keep it another night. At that point, I made it clear I either wanted my truck immediately or the sale canceled. They delivered the truck shortly after -- during the rain -- and that's when the real issue became obvious. Water was pouring from the windshield area directly onto the radio and instrument cluster. It was clear the silicone "repair" was not trim-related at all, but an attempt to address a windshield leak. For a $63,000 vehicle, this was completely unacceptable. To their credit, the dealership did eventually make the issue right. However, had it not been raining that day, this problem could have gone unnoticed and caused significant interior and electrical damage later. Adding to the frustration, it has now been three months, and I still do not have my license plates, despite paying approximately $6,800 in taxes, title, and license fees at the time of purchase. Overall, while the issue was ultimately corrected, the experience showed poor communication, questionable repair decisions, and significant delays in post-sale follow-through. I would strongly encourage better transparency and accountability, especially on high-dollar vehicle purchases.

Key lost at Sheetz in BVille. Called Dutch Miller's West Htgn Location. FOLLOWING BS QUOTES:…read more COST: Key .. cut, and program quoted at $75 .. (LIE #-1) ... Can it be done by VIN data aleady on D. M. Files: "Must have dealer tow to dealership .. (LIE #-2)" . .. NEEDED ASAP, time limited for obligation Military Base Hospital western U.S. : "Have it ready by noon tomorrow .. (lie #-3) (Late on day 3 vehicle still sitting on back lot behind dealership... had to beg service mgr to get involved to get car moved from back lot up to service bay). 3 hours later key finally cut accompanied by APPROPRIATE COMMENT from gratefully appreciated assistance of Svc Mgr that "THIS KEY could and should have been provided first day simply by VIN DATA no reason to bring to dealer. " Svc Mgr asked rep "handling" this key service ticket "WHY ON BACK LOT 3 DAYS?" --- GET THIS. Rep said, "BECAUSE I DON'T KNOW HOW TO DRIVE A STICK SHIFT." .. Wasted 3 days furlough and STUCK without transportation .."loaner not available" .. (LIE #4) ... and $75 key quote was $478 just to get ONE ignition key to replace lost key .. (LIE #-5).... WOULD I EVER GO BACK TO THIS DEALER. HELL NO! LIES AND DAMNED LIES. MINUS 5 STARS, ONE FOR EACH LIE. SHOULD BE GRATEFUL I DIDN'T MAKE IT MINUS 403 STARS -- ONE FOR EACH OF THE 400 $$ MORE THAN QUOTED.

dutch miller advertised a car at a price and then after agreeing to purchase the car, filling out…read morethe credit app and agreeing to a deposit i drove over an hour to complete the deal. It wasn't until I was in the office waiting to sign that I was told the price would be 9k more than the advertised price and 7k more than the msrp. After discussions with the salesmen I agreed to his offer to pay an additional 2,700.00 but the manager wouldn't accept anything but the 9k over the advertised price. This is a clear bait and switch.

I love Dutch Miller Chevrolet thanks to the salesman Xavier Holmes. He was very helpful and…read morepatience. He was very knowledgeable and I am very thankful for his help. Thank you Xavier Holmes for your help.

The service was not good at all. They took a while to answer our questions and they were very rude…read moreto be honest and wasted our time completely.