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    Square One Organic Spirits

    4.0 (1 review)

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    Total Wine & More

    Total Wine & More

    4.3(28 reviews)
    19.1 km
    Budget friendly
    Family-owned & operated

    Well, when this place first opened it was hit or miss. But nowadays they seem to have things…read moredialed in. Competent staff and very wide selection of beer, wine, and spirits, and sometimes, the hard to find bottle of bourbon.

    I did an on-line order for this wine (see attached photo of 2017 vintage). When I showed up at the…read morestore I noticed that the wine was actually a 2019 vintage. I brought this up the the staffer who went and checked the shelf and came back and told me that this was an un-vintaged wine. I was like WTF? I clearly has a vintage and I bought a 2017. He explained to me that they just sell whatever corporate sends them and that he has no control over what shows up. He was able to change it on the website almost immediately though to 2019. I needed the wine for an event the next day so I had no choice but to take the new vintage. I sent an email to both corporate and the store manager thinking that they would make some amends. The manager called me the next day and politely explained that they have no control over what shows up on the website and that they just shelve what is sent to them by corporate. In addition he explained what was meant by "un-vintaged." Evidently what that means is that they don't stock and store several vintages like they do with some wines and that because corporate doesn't always update what they've been shipped this can sometimes occur. OK, so he talked me down and I guess I was convinced that it wasn't the store's fault. But still I feel like they should have made some monetary amends for the mistake they made as a corporate entity. so, I was gong to leave it along. But today almost a week later I get an email from corporate saying: Hi! Thanks so much for reaching out to Customer Care about this. Per the information from your order 355673938, the La Rioja Alta Vina Ardanza Reserva 2019 is indeed the correct vintage/item purchased on the order. We apologize for any inconvenience this may have caused you. What the actual heck? Did they not even see my original email that VERIFIES that my order was a 2017 vintage. Sheesh, whatever so done with the corporate BS. I will not be returning to this store.

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    Square One Organic Spirits - beer_and_wine - Updated August 2026

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