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    SquareWine & Spirits

    3.2 (57 reviews)
    Closed 12:00 pm - 10:00 PM

    Order SquareWine & Spirits Takeout or Delivery

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    10 years ago

    My coworker recommended this place to me, great service and gave me advice for stocking a new liquor cabinet and offered wine samples!

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    Disappointed with their boxed wine selection. They had a Bota box Malbec but it was really acidic. That's literally the worst one.

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    Page 1 of 2

    Ask the Community - SquareWine & Spirits

    Review Highlights - SquareWine & Spirits

    Her knowledge and passion for wine is rare in a GM, and on par to what you would expect to find at the finest restaurants or wineries.

    Mentioned in 2 reviews

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    WineO Club - NYU alumni

    WineO Club

    5.0(124 reviews)
    2.0 miMidtown East

    I've taken 2 wine classes (wine 101) and I'm already looking to take the Wine 202 class…read more This is my type of wine class because: - It's located near Midtown Manhattan - The instructor is really chill - You are given different games to play which helps you remember the different wines and information about them - There's a variety of wines - There is no spit bucket (so chances are you'll get lit) - It's an open space so you get to meet other wine lovers Both wine classes I've taken have been on Fridays because you do tend to get a wee bit tipsy testing all of the wines. I first learned of the class through Groupon so I suggest looking there first if you are interested in taking a class here but either way if you interested in learning how to differentiate between the age of wines, the percentage of wines and practice your sense of smell (to determine what's in the wine) this place is for you.

    We took the WineO 101 class on a Friday night, and boy was it a good time. The teacher and owner of…read morethe company, Mark, was clearly very knowledgeable of his craft, and his love for what he does is apparent. Students of the class are allowed to enter the rooms 10 minutes before the start of the class. The emails they sent out before the class stated that the class starts promptly at the scheduled time. We started about 7 minutes after the scheduled time, which I actually didn't mind because it gave us a chance to talk to our new friends were seated with. We had the chance to listen to Mark talk about wines, taste 5 different wines along with 4 different cheeses and some cured meat, as well as ask Mark questions we had about wine. We also played a few games for a small prize (drawstring bag with the WineO Club logo on it). It was a really fun way to spend a Friday night. The reason for the 4-star review and not a 5 is because Mark spoke wayyyyyyyyyyyyy too fast. My whole group had trouble keeping up with the information he was sharing, and it was a little annoying because we were all there to learn about wines. The class was supposed to be 2 hours long, but start to finish, it was closer to 1.5 hours, so I'm not sure what the rush was. Definitely not a dealbreaker, and I would definitely go back for another class, but I sure do hope they slow it down next time.

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    Amsterdam Wine

    Amsterdam Wine

    4.2(28 reviews)
    3.0 miUpper West Side
    $$

    Knowledgeable staff and great selections especially given the size of the store. This wine shop is…read morea neighborhood gem!

    Extremely poor service, and Kaare--who I believe is the owner--clearly does not care. Earlier…read morecomments about condescension now make sense. If I could give zero stars, I would. I ordered wine to be shipped to Atlanta, which was supposed to go out in October. They said it shipped, but I never received it. I had to reach out to them myself, and I received no explanation or apology. They eventually told me they'd have to reassemble the order and ship it again. I was assured that everything would be fine because they still had the requested wines and vintages. Then I got a call from Sabrina, letting me know that one of the wines was no longer available. She asked if that was acceptable to substitute an alternate similar wine, and I said fine. I'm a wine collector and study wine, so vintages matter to me--even if this wasn't an order of grand cru wines. The total order was $399.08, so not extravagant, but still important to me. The first time they charged me $57 for shipping. When they finally shipped the wine in January, the charge was $75. When I pointed out that this was unfair--since I had never received the original shipment and had to chase them to make it right--I was told, essentially, "we're not in charge of shipping." That's what I was told. Regardless, that response is in poor taste, especially since I had to reach out multiple times, by phone and email just to get the wine I never received. Good customer service would have meant honoring the original shipping charge--even if they had to absorb a few dollars. On top of that, they substituted two vintages, despite my order explicitly specifying which vintages I had requested. When I brought this up with Kaare, the owner, and explained that most wine buyers would not appreciate a vintage substitution--especially after all that had already gone wrong--his response was: "These aren't expensive wines. You should just drink them and enjoy them." That's not what I call customer service. To me, this is the equivalent of going to a restaurant, ordering a prime filet mignon, and being served something else--without being told. Maybe the substitute is good too, but I should be informed ahead of time and given the option to decline. That's basic respect for the customer. What made me really unhappy is that I sent multiple emails to the business--one week after delivery, then again a month later, then two months later--and never got a response. I left message with the staff to call me back and no return call occurred. Is that good customer service? From a customer's standpoint, it's not even about the wine anymore--it's about the principle of responding, of caring, of doing something to make it right. I would have been satisfied with something as simple as a $20 credit on the increased shipping charge. But no credit, no apology, and no acknowledgment that they substituted wines I never agreed to receive. In hindsight, I should have simply demanded they take the wine back when I received the incorrect order. But I didn't realize I was dealing with a business that treats its customers this way. Buyer beware! They will respond to this email but all the facts have been presented and any defense on their part will be whitewashing how a customer is treated. I am in customer service business, so I know how to treat people. Michael J. Atlanta, Georgia

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    Amsterdam Wine
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    SquareWine & Spirits - beer_and_wine - Updated August 2026

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