We came in for the self wash / dog wash station for $15. It came with hot water, shampoo and…read moreconditioner, brushes, dryer, treats, and towels. The staff were super nice. Highly recommend coming here for a pet wash

I have been going to this location for decades now. They have new employees constantly! The only…read moreemployee that was there for any length of time was Bonnie, who had been there for 17 years very knowledgeable and a complete delight to encounter. There was never a day she was ever rude to anybody or abrupt, curt, sarcastic, nasty, mean or any of that. I went into this petstation in Tahoe city, Ca yesterday to buy one of my clients some food for her dog and the employee I dealt with whose name is "angel" was definitely not an angel. She was abrupt, sarcastic, condescending, and claimed I was rude and she just walked away so the assistant manager could "take care of me!" Well little does she know the assistant manager knows me and knows I'm not rude, but she had such an attitude of extreme proportion, I emailed one of the owners to have him correct her attitude and her tone which was completely unacceptable! She asked me questions. I answered her questions. She did not listen to my questions. She claimed whatever she wanted to claim which is completely bogus and out of line instead of being an employee, listening to the customer and helping the customer she made a point of being very difficult and impossible to communicate with!!! I have to say it really was alarming to me that they had someone working there with such a nasty disposition!

The cutest lil pet shop around! I found this shop online weeks before our Lake Tahoe trip, so I…read moreknew ahead of time that I wanted to stop here. The store is located in the cutest little town of Truckee amongst coffee shops, restaurants and souvenir stores. From the moment we walked in we were greeted with a nice warm welcome from the staff and even Bentley, the store mascot! From the moment I walked in I noticed just how packed this lil store is. From floor to ceiling packed with all of the cutest toys, treats, clothes, carriers and so much more! This was mid September and they had to cutest Halloween toy display. I walked around for at least 30 mins just looking and deciding on some goodies! Lilikoi and I ended up with a Halloween mini lamb chop, a purple rubber bone and a beanie! All great quality and things that she is loving still to this day. I highly recommend visiting this store even if you don't have a dog the friendliness of the staff is all worth it!

Adorable little boutique with two cute resident pup pups. I…read moredidn't end up purchasing anything, but wish now that I had. They have a terrific selection of clothes and togs for dogs and their humans! Service is friendly, the store itself is laid out well and very accessible!

Self service wash station was a lifesaver when my puppy had a run in with a massive bottle of bbq…read moresauce. $15 well spent to get my little boy all squeaky clean. Staff were friendly and helpful- look forward to visiting again soon!

Incredible service and everyone is super helpful!! I will definitely be shopping here for any of…read moremy pets needs.

Our favorite pet store in Lake Tahoe The owner always…read moregracious, my dogs loved her and would sit for her behind the counter to get some treats, she'd ask if they had allergies first! Loved the selection of items She curated, all great and best quality. We are going to miss You Sandy Thanks for everything and for being so kind to Jagger and Sierra

Was so sad to see a sign they are permanently closed because the owner has passed away. I always…read morestop by whenever I'm in Tahoe City to get some treats or accessories for the dog. I didn't know the owner but so sad to hear.

I had an absolutely wonderful experience at Hot Diggity Dog and Cat! The owner Michelle went above…read moreand beyond to help me find the perfect life jacket for my dog, taking the time to ensure the fit and sizing were just right. She's a gem! While I was there, I also found a beautiful handmade bandana from a local artisan that is unique and beautiful. It's clear that a lot of thought and love goes into the unique branded products they carry. Exceptional customer service like this is hard to find. If you're looking for someone who truly cares about helping you find the best items for your dog, I highly recommend Hot Diggity Dog and Cat. I'll definitely be back!

Such a cute store! We were in Tahoe checking out the shopping and we walked by this place and knew…read morewe had to check it out! Nice selection of dog and cat items. We ended up picking out a couple of cat toys as a souvenir for our three cats lol. Love an independent pet supply store! Definitely recommend stopping by here if you're in the area.

Your fur babies deserve this store. We have shopped here for over 10 years and it just keeps…read moregetting better. Our Corgi loves the special cookies from the bakery counter and always leaves with a smile on his face. The new, larger location now has dog washing stations and this went surprisingly well with our pup. The staff is knowledgeable, helpful and kind with fur babies and humans. We look forward to every visit.

Decided to update this after seeing the owner's response. To clarify the actual interaction: my…read moremain issue wasn't just the fact that taxidermy rabbit heads were out in the open; it was the employee's reaction. We were visibly mortified, but instead of reading the room and stopping, the worker just kept going on and on about it. If a customer looks completely disturbed, a good employee should read the situation, tone it down, or use that opportunity to politely explain the health benefits rather than just insisting it's "cool."

Loved their self pet wash!! Nice tubs and was a nice quick way to wash all the snow off my dog!read more

IV is lucky to have such a great pet store in town. Pet Station carries all the necessities for…read moreyour fur babies and reptiles. They offer a large variety of pet foods/treats and accessories. We utilize their self washing station for our pup. It's $50 for pre-paid washes, or $15/each. It's great, they offer quality shampoo/conditioner/deodorizer along with all the brushes and combs and towels. It makes washing your pup so easy. The employees there are so knowledgeable and friendly too. Love our local pet store!

Great staff! Perfect place to clean up your pup after a long day at the Lake Tahoe beach.read more

Very helpful staff and a good selection of products. 100% recommend this store. They were very…read moreknowledgeable about their goods.

This is my go to spot in town for pet supplies. The entire staff is always kind and friendly. They…read morelove my senior dog and always treat him like family. Jakob is usually there when we go and he is so nice and inviting. He helps us find what we need and really treats my dog the absolute best! Thank you to Jakob and the whole staff!

Matt came to be my hero. I just rescued a puppy that had been living on the streets. He had no…read moreexperience with a collar, leash, toys, crates etc. Matt was incredibly knowledgeable and patient with me and my pup. Thank you, Matt !