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    SRM Urgent Care

    5.0 (2 reviews)
    Open 9:00 am - 7:00 pm

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    1 year ago

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    3 years ago

    Definitely recommend this place , quick to bring me back and seeing the doctor. So nice and assertive. Took care of my every need.

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    Jigisha S.

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    Memorial Hermann-GoHealth Urgent Care

    Memorial Hermann-GoHealth Urgent Care

    3.4(5 reviews)
    15.8 mi

    Extremely Disappointed - Lack of Transparency and Accountability…read more I received my care for less than 10 minutes in the urgent care but waited for more than an hour. I was never informed that my insurance was out-of-network at the time of service. Six months later, I received a surprise bill with no explanation of whether it had been submitted to my insurance. When I asked, they said they'd resubmit it--then a month later, I got a revised bill for $300. At the time of service, no Good Faith Estimate was provided, which violates the No Surprises Act. When I raised this with the billing department, I was told I had to pay because I signed an agreement--regardless of their legal obligation to inform me. I asked to speak with a manager and was denied. I followed up via email and was ignored. This is not how patients should be treated. If you value transparency, respect, and the ability to voice concerns, I strongly recommend seeking care elsewhere--preferably at a location that honors your rights, addresses your concerns. When patients are ignored and denied clear cost estimates for their care, it sends a troubling message about how little their concerns matter. This lack of transparency is not just disappointing--it's indefensible.

    My 18 year old son had to be seen by a doctor here. Billing is messed up. They collected my credit…read morecard information upfront despite providing medical insurance, accident claim # from State Farm. They assured me that there will not be any charges on my credit card and it was just a formality. Two days later, they charged $180 on my card while the State Farm PIP was supposed to pick up the charge. When I called to inquire, they say they cannot speak to me because my son is 18 years old. It is true but this has nothing to do with medical reports but a simple incorrect billing rectification. They have actually given me the medical report over the phone without asking for my son's verification. I wish I could have given zero stars.

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    Memorial Hermann-GoHealth Urgent Care
    Memorial Hermann-GoHealth Urgent Care
    Memorial Hermann-GoHealth Urgent Care

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    Next Level Urgent Care

    Next Level Urgent Care

    4.1(95 reviews)
    10.5 mi

    I brought my 5 year old son in to see if he had fractured his leg after a scooter crash. Of course,…read morethis happened on a Saturday evening right before Christmas, so I waited and came in first thing Sunday morning. I used the app to claim my spot in line and it notified me when to come inside. We had just enough time to grab breakfast and sit in the car to eat. Once inside, check-in was fairly easy and the nurses and staff were friendly and pleasant. After a simple X-ray and a visit with the Dr. it was confirmed that my son fractured his tibia. The nurse who wrapped his leg with a temporary splint was so courteous and careful with my son. We left with a CD of the X rays and an official report from the Dr. about the diagnosis. A few days later, a nurse called to check up on my son to see how he was managing his injury. I have nothing but great things to say about our experience at Next Level and highly recommend it to anyone. Tip: try to wait in the car and use the app if you can...lots of sick people in and out of the waiting room so you're better off minimizing the time you wait inside. Overall, I have nothing but wonderful things to say about our experience at Next Level.

    Best urgent care experience. Not a bad wait. Staff was professional and knowledgeable. Very clean…read morefacility. Felt safe and cared for by competent medical professionals.

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    Next Level Urgent Care - Located right off of 99 next to the Palladium.  Open every day from 9am-9pm.

    Located right off of 99 next to the Palladium. Open every day from 9am-9pm.

    Next Level Urgent Care - Just wanted to note that every text sent to me the patient ID is different. Wouldn't it be the same for that ONE particular visit?!

    Just wanted to note that every text sent to me the patient ID is different. Wouldn't it be the same for that ONE particular visit?!

    Next Level Urgent Care

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    SRM Urgent Care - urgent_care - Updated June 2026

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