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    Tiffany L Albritton, MD

    3.4 (7 reviews)
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    Gilberto Sustache, MD and Jenny Luu, MD

    Gilberto Sustache, MD and Jenny Luu, MD

    4.1(7 reviews)
    4.0 mi

    Dr jenny Luu is who we saw NOT the associate. ONLY Dr Luu & we did labs & they coded it wrong &…read moreinsurance would not pay . The office REFUSED to refile & code it properly so Ins could see labs as deemed a medical necessity . That is all my husband & I asked for & staff never would assist . It's a simple lab test & they should know the proper coding vs making the patients pay ALOT of extra money $$$$ unnecessarily. Any other doctors office would have had lab charges covered & filed a proper coding or at least helped with the billing but they refused to help us. . We were not asking for much & if you go there be prepared to pay for your own lab work even if have great insurance. We do not recommend this office cause of unexpected & unnecessary charges that insurance would of covered if they filed properly .

    I had a to designate a PCP for work, or else I actually have to pay my company for not having one…read more So, I decided to pick Dr. Luu. Their office is located in the Mattress Firm building. Their office entrance is different from the other business, though. Right when I walked in, I was greeted by a rude receptionist (I can't remember her name). She was very short with me, and was unhappy when I didn't completely fill out all my new patient paperwork. I told her that I filled out the form that they sent me via e-mail, and that their office did not tell me to fill out any additional paperwork before coming in. Regardless, she still made it seem like it was my fault. Anyway, when I finally met my PCP, Dr. Luu, it was a complete 180. She was super nice and understanding. She also explained all the tests that I would be having and why I needed them. She also told me what diagnostic/lab tests that I was up to date with, and those I had to schedule an appointment with her for soon. I really like this doctor. So the moral of the story is: 5 Stars for Dr. Luu 2 Stars for the rude receptionist = 3 Stars Overall Hopefully, they fix her rude behavior. I really want to keep coming here.

    Tehmina Sami, MD - Beautiful office lobby

    Tehmina Sami, MD

    3.0(13 reviews)
    3.0 mi

    I have nothing but GREAT things to say about Dr. Sami and the staff. She is so very thorough and…read moreefficient unlike my other primary care physician. Her bedside manner is professional, compassionate and just plain good. Dr. Sami does not hesitate to give you the proper referrals to the necessary specialist when required. She does not just write prescriptions without making absolutely sure it is what you need and it does not conflict with something you may already be taking. The office schedules appointments and you are seen right away without a 1 hour wait time. I found her by accident and I am so thankful to God I did. My daughter switched her primary care physician to Dr. Sami because she is 1 million times better. Thank you Dr. Sami and the staff. God bless you all. Karen S.

    I made an appointment for a Pap smear and well woman check, with concerns and wanting to discuss…read morebirth control options. None of that ended up happening. Started with the receptionist calling someone else to help me every time I went to the counter, it really seemed like she was untrained and it was very unprofessional. Then the nurses were very curt and didn't even bother making eye contact. Dr Sami came in and took my vitals, asked questions about family medical history, then did a breast exam. She was very cold and distant the whole time. After that I expected the pap, but she told me I'd be getting blood work and providing a urine sample and was done. I was ushered out the door without any of my concerns being addressed and without a Pap smear done. I left very upset and feel like I wasted my time and money. I will definitely not be returning, and do not recommend Dr Sami to anyone.

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    Tehmina Sami, MD - Nice and clean exam rooms

    Nice and clean exam rooms

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    Michelle Wong, MD

    Michelle Wong, MD

    4.3(26 reviews)
    0.0 mi

    Prenatal care: Visits seemed extremely rushed, like she was always in a hurry, but she was never…read morerude. She was definitely nice, and always asked how I was feeling. She justified everything as normal, but agreed to prescribe me some heartburn medication since none of the OTC things were working, and mine was so bad that I couldn't even lay down without intense burning. She was empathetic when I ended up with a PUPPS rash, and gave me suggestions of things I could do to ease the discomfort. Since I had a scheduled c-section, she gave me several dates to choose from, which was nice. Postnatal care: This is where I have issues. The MFM had me on baby asprin since week 20, and I'm not sure if there was a lack of communication, but I was never informed that I needed to stop taking it prior to surgery. That being said, I ended up with pretty bad postpartum hemorrhaging that could have been easily avoided. I will say, I do like that she made my incision super low so it's not visible even with bikini-style underwear. She also put "everything" back well, so my abdomen looks defined at times because of how she placed everything. The nurses are the reason I skipped my 6 month postpartum checkup. I don't remember their names, but one of them was super rude to me when I called about my postpartum hemorrhaging. I even remember one of them being sassy when I would call in for questions while I was pregnant. It's also alarming that I skipped the appt, and no one ever called to check up. As bad as this sounds, I still haven't gotten checked out, but I plan on finding a different OB/Gyn and getting a very overdue postpartum check. Nurses make a huge difference in how the patient feels about a practice, and I have to dock off a star because of their service.

    My overall experience was just okay. The job was done but this is not what I am looking for as my…read morefirst time mom experience. My complaints are: 1) Dr. Wong is extremely rushed and does not pay attention to detail (she is not rude though). She does not make your visit personal and I am just patient #123. I understand doctors are busy but in that setting I am a customer so I don't care how busy you are. For example, I asked her to check a few things once she walks into the room and she does not remember to check until I remind her again before she walks out. She does not take her time to chat with you and see how you truly are doing (I especially value this because I am a first time mom and I am anxious and nervous about everything.) 2) Office staffs are not friendly but they seem to improve a bit after I sent a complaint to the main office. They are not patient in answering your questions and of course I had to deal with them on wrong billings. 3) Although I have never met Dr. Wong's nurse Rebecca, I already dislike her due to her phone etiquette. She makes you sound dumb and has attitude when talking to you. In summary, if you are looking for a passionate and personal OB/GYN, unfortunately I would not recommend Dr. Wong even though she receives good rating from the majority reviews.

    Tiffany L Albritton, MD - familydr - Updated July 2026

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