I recently visited the Forsyth location on Wednesday morning, March 8,2023. Was exposed directly to…read moresomeone at work with Covid and had many Covid symptoms, including; fever, all over body aches, terrible headache, nausea, chills. Was seen by one of the PA's and he did my Covid test and also did a flu test. He came back in and said it was negative and I was completely dumbfounded. He told me it could just be a false negative and to wait a day or two and either I could come back there for another test or I could get a home test and do it myself but to make sure to wait a day or two before doing it. Why so adamant about that. Now I feel suspicious. So I left and immediately went and bought 2 home tests. Went home and took one and it was a positive result practically instantly. Waited until Friday morning and took the second one and it too was positive pretty much immediately. I'm not sure who is actually doing the test behind the scenes but if I got 2 positive results, one being done right after leaving there, I have to be concerned and suspicious if they are doing things correctly. I would have to say, apparently not, which strikes me as concerning because this poses risks to the public if they aren't doing things correctly, for whatever reason. I do know they can get false negatives and had I not done a home test within 2 hours of leaving there I might have believed it was a true false negative but that's not what happened. I did call the number listed as the corporate number even though it's not really a corporate office, just another location and I spoke to a lady who also sounded very surprised when I told her I went home and did a home test right after leaving there and got a blaringly obvious positive result. Then another lady called me later and she explained the false negative scenario also and I proceeded to explain to her about the home test. She said she would make sure it was not billed and/or removed from the charges filed to insurance but honestly, it's more than just a charge in my opinion. If I had gone by the result he gave me, I could have assumed it was negative and then I would have put a LOT of other people at risk. I have been to this location approximately 2 or 3 other times prior to this but after this experience I will not be returning again. K.S.

I am a registered nurse and while visiting family and traveling I got an infection. The staff at…read morethis urgent care were awesome and extremely fast. They listened to my concerns and got me on the proper medication.

Bit of a mixed experience this weekend with horrible upfront scheduling, check-in and wait time,…read morepartially redeemed by capable care received at the end. My wife was up most of night with horrible headache from a sinus infection. Thought urgent care was best option, and the O'Fallon WellNow was most convenient. At 10:15am, I scheduled an appt online for earliest available 11:15am. Arrived 10:45am, was given a tablet to complete registration. I helped my wife fill everything out because her head hurt so much. Woman at check-in not sympathetic or empathetic. Finally shown a room at 12:10pm, doctor appeared 12:45pm (hour and half after scheduled appt). Doctor WAS empathetic, listened carefully, was capable and professional. So despite the disappointing upfront experience and amount of time involved, we were able to receive competent care in the end.

Lady at front desk was very rude! I waited over an hour. Dr did not really examine my foot or have…read moreme stand or walk on it. Didn't order and x ray or anything. My heel still hurts. Waste of money.

I'm visiting from out of town and had a medical need and this was the first place that came up…read more From the outside it looked inviting and clean. The signage was easy to understand. They had hand sanitizer at every entrance. I checked in right away. The staff was super friendly. I was called into a room immediately. The LPN was very polite and professional. He took my vitals, listened to my concerns and just as he was finishing up, the NURSE PRACTITIONER, Nikki came in. She reviewed my chart, asked questions, looked at me and addresses all my concerns. She was extremely friendly and professional. She gave me prescriptions and I was on my way. Very clean. Extremely friendly and personally staff. Quick service. I wish urgent cares in LA were this nice. Thank you. A+

Was sorta in and out quickly as there was many people ahead of me and boyfriend to find out we had…read morethe flu. Everyone was extremely nice. Thank you

This place never read my x-rays or never sent them to a radiologist, after a nurse was the provider…read moresaid my foot didn't appear to be broken. The nurse didn't even look at my foot. I have several fractures. Called the number to speak with the person over them and they gave me a number that screens calls and no one returns calls. Do not to this place

I was so fortunate to get into Total Access Urgent Care on their grand opening/1st day in business…read more The online checkout process was easy and quick. I was able to book my appointment and they brought me back to a room pretty much when I arrived. The staff are very friendly and helpful. I will definitely return because of the quality of care I received.

Walk in clinic, great idea! Great staff, Fantastic care…read more Hours are convenient I would highly recommend

I'm upset to say the least, My wife and I called Clinton County Rural Health - Breese at 11:30 AM…read moreto confirm hours, my wife was on the HWY 64 returning from Indiana, I called CCRH and added my wife to the call so she could talk with them, I stayed on the line. In doing so the lady explained where to go as the building had changed and that they would be open to 2PM. So my wife with a fever and bad chest congestion showed up to the doors locked on Christmas Eve. Now she may have to go to an emergency room, if it's covid is that where you wanted to here to be! She drove an extra 30 minutes to be seen to find the doors closed. Thanks for hanging a sick lady out in the cold. I know you don't get praises for being on call during the Holidays, as I was before I retired always expected to work, and worked more during Covid-19. But you never direct a person, in need of medical care to come and have the doors closed on them. My wife will not spend the money for the ER, so she will have to wait till Monday. There are no words I can express to explain my disappointment! I would like to thank Berry in Greenville - Urgent Care for helping us find a place my wife could get to before they closed, as they did not know that Breese is useless.

The oncology receptionist is extremely rude and offputting. I would not recommend asking for help…read morefrom them.

Great doctors. Grea staff. I went for emergency gallbladder surgery and they were so efficient I…read moredidn't even have a chance to get afraid! Dr Miller is phenomenal and Dr. Hipskind is a breath of fresh air.Just a small hospital providing top quality care.

Wonderful provider. Kind, friendly, knowledgeable. She also is able to DOT physicals! The inside…read moreof the clinic is beaitiful.

Woke up feeling terrible and decided I needed to see a doctor. I checked in for my appointment and…read morewas able to get in within about an hour and a half of waking up. There were some issues with my insurance, but the front desk staff helped resolve everything quickly. Dr. Glaser was great and very efficient. She assessed me right away and got me the help I needed. They even provided on-the-spot medicine for all of my issues.

I recently had to go to Total Access Urgent Care for an eye infection. I called the facility to see…read moreif they could help me and received an appointment to arrive in about 30 minutes. Once I completed the paperwork, I was seen and released within 30 minutes. Great medical care and customer service. The facility was clean. Hopefully, I won't hurt myself again, but if I do, I'll go to Total Access Urgent Care!