One star for the struggling waitress that helped us, but then it all ends right there…read more
We checked out the menu, and the prices seemed decent. Since it was a lovely day, we said "Lets do the patio." They set it up, we sat down and a larger party three times the four of us decided to do the patio as well. Now, it was bad enough the staff kept hitting my buddy because there's little space between tables. But it was another thing, that they blocked off their own main entrance with five patio tables just to accommodate the larger party. Talk about "fire hazard!"
They took our drink orders and said they'll also provide water. Our lunch order was taken. Fine. After about 15 minutes later our drinks finally came out. Slow slow slow, holy crap, it's gonna be a long day! Anyways, my wine glass was dirty too. My buddy ordered a second glass of beer which was forgotten. My homegirl's mixed drink came out probably 20 minutes later. Finally the water came and they only gave us three glasses; Umm, hello, there's four of us. And holy crap, how many white particles can I count in my glass of water, eek!
Another couple walked in and got seated on the patio as well. Their order taken, and of all the things we did NOT wanna see. They get served before us. Yeah, good going Neptune! You guys really gotta get your act together.
45-50 minutes pass, we still waited... We conversed about the movies, t.v. shows, Albert Park, the University, played "F, marry, or kill", I started up my one-star review, tic tic tic etc etc etc. We were all starving, so we decided to tough it out. 55-60 minutes, still nothing. And OH LOOK, the other couple that came in after us, finished their meal, paid, and took off. Seriously? Over an hour plus of waiting... We drew the line and bounced.
Spare yourself, there are other restaurants in the area that are more organized. This one needs a visit from Jon Taffer, BAR RESCUE ALERT!!!!