Smooth transactions and very polite and helpful staff. I love this store. Always fast ship and…read moregreat prices.

Great quality wood products, happy with the wood I got from exotic wood zone, definitely would buy…read morefrom them again

Claim to be the OG of custom wood trim and mouldings. Don't listen or take notes. Angry owner and…read moredeceptive staff. Take it or leave it attitude. If you don't care about your custom project take it here...you'll waste your time and money.

What a great place! If they don't have the trim you are looking for (or in my case, trying to…read morematch) they can have a knife blade made and make it for you! Outstanding service, highly recommend.

I wanted to post this for anyone I know (or who sees this) as a warning about doing business with…read moreMetro Marble & Granite in Granite City (metromarble.com). As I write this, we have been engaged in trying to get completed countertops since the install date of August 10 2023. I will detail below our experience which I hope you will read before making a decision on a countertop fabricator should you find yourself in that position. We worked with them through a designer, which has complicated our ability to get what we consider to be adequate resolution. TLDR; Metro's installer stole from our house, installed faulty product poorly and blamed it on other companies. They refused to make it right. We have waited 2.5 months to get a complete countertop job and it's not done well. Don't use them! 1. We ordered and were quoted for a particular quartz from MSI. No one from Metro came to provide samples to ensure we were getting what we ordered. Unbeknownst to us, they swapped out the material to a similar product from Daltile. 2. Templating for the countertop was smooth and professional. 3. First install day the crew shows up, no one introduces themselves. They begin to bring in their equipment and the island and hit our freshly installed cabinets with the island top without so much as an apology. They set the island incorrectly and I ask them to move it, they did once and it was still off (and crooked). I asked to have it moved again and the foreman of the crew tells the others that they "don't have time to be moving it around, they still have to install the rest, template backsplash and get to another job". At this, I drop it and figure I'll get it corrected later. The foreman does not have tools to adjust the vacuum machine for the seams so they have to borrow mine--that's ok with me. The foreman then proceeds to walk into my garage and take my tape measure. I notice it's missing because I am also doing a project, I see them using one that looks just like it so I check the camera on my garage and sure enough, I see him walk in and take it. They have borrowed one tool and while I don't like that he didn't ask, I figure he is borrowing it. They start wrapping up and I see them walk out with it, so I ask if they took it. They all deny and as a special treat I have provided the video of the foreman attempting to prove to me that he doesn't have it. I mentioned camera to one of them after I asked initially so I assume someone pointed that out and magically it's found. 4. I complain to the design company about my experience and say I don't want the thief back in my house. About a week later, when they come back to install the backsplash, I am told I will be meeting with the sales guy and the manager of the installers. They are due early and the first to arrive at my house is the thief! I had to kick this man off of my property, which is completely inexcusable. During the visit, they acknowledged the issues of the previous install and our designer points out some flaws in the surface of the island. 5. Another install crew comes to do the backsplash, this time they are great. The problem was that the backsplash was not templated well and it has multiple gaps and has to be installed off center. 6. I call and complain again, designer has me talk to them directly. I ask the sales guy to correct the gaps and replace the flawed island. He assures me it will be done and install manager comes out again to have a look. Blames it on Daltile and the cabinet installer. Leaves and then crickets. I text, no response. I finally had to call the sales guys boss who tells me she will look into it. She calls back and they have submitted a claim to daltile which was rejected. I suggest a fix for the backsplash that would not require replacing the whole thing and she asks me to send a quote. She calls me back to say the the owner will not pay to fix the backsplash and is graciously going to replace the island. 7. Installers show up with a new island and it has scratches on the surface which are clearly from fabrication. I send them back with both islands and look for a new company. 8. Today is 10/27 and we are getting an island from a different manufacturer installed by a different company. We had to choose it because no one stocks the quartz they swapped out. Great.

The place does not look like much on the outside, but it has beautiful granite and quartz on the…read moreinside. I really liked the owner and his daughter, they were very friendly and professional. He did a wonderful job with our granite and I thought his prices were fair. I highly recommend this place.

RF Home Co is always styled so beautifully and they have interesting items for anyone on your list…read more The inventory is frequently updated, so there's always something new. Sweets for Reese is my go-to for baby shower gifts. Their bibs are adorable and so unique! The best part is that you're supporting local vendors.

SO MANY THINGS! When I stopped in on Sunday, I wanted to take a look at their Easter clearance and…read moreI got a couple of cute wooden bunny rabbits and a few more of my favorite potholders! Not only do I love them, they were on sale! Bonus I discovered new scents from Dixie Grace squeeze wax. Smells great and need to pick one up for my daughter next visit. Super large space, lots of local vendors, many things to suit your needs. Owner and staff help make this place a favorite spot

Their customer service was excellent. I had just came from a different lumber store where there was…read morepoor customer service. Not only that, the lumber store that I came from was going to charge me $5 per cut for plywood that I wanted to cut into strips and I was told it would take an hour to cut the wood. At John Hall Lumber, I was greeted when I walked in and was asked if I could be helped. I was not given any additional charges for cutting the wood and the wood was cut in 10 to 15 minutes and they brought it out to my van and loaded it up for me. I was so relieved to find a place like this after the experience at the other lumber store.

I ordered a piece of glass for a table top and I have never seen worse quality. The edgework is…read moredull, flat, and uneven, with visible waves running through it. Looking down the side of the glass, you can clearly see every imperfection. I have been a customer of Metro Glass for over 20 years, but in the last 5-6 years the quality has gone downhill dramatically. Nearly every order I've placed has had something wrong--pieces cut too large, measurements not matching the specs I provided, and poor finishing work. This latest order was especially disappointing. There was an oily residue along the edge of the glass that smeared when wiped away, leaving the edge looking cloudy. When I asked about it, I was told it was because the edges are "hand ground." To me, it looks more like outdated work from the 1950s than the quality I used to expect. Out of frustration, I reordered the exact same piece of glass from Kirkwood, and the difference was night and day. The edge was clean, clear, and perfectly straight--the way it should have been the first time. After years of loyalty, I can honestly say the craftsmanship and attention to detail at Metro Glass are no longer there.

I had a very frustrating experience with this company. The installer, Robert, showed up very late…read moreto the appointment and never even called to let me know. I had to call the office myself to figure out what was going on. Robert assured me he could replace the fogged glass unit in my front door and claimed he'd done this "for years." He did not explain the process at all. I later found out my door is a Peachtree door, which is not meant to be serviced this way. Instead of telling me that, Rob went ahead and cut the glass out of the door, claiming it would "look the same." It absolutely does not. The result looks terrible--there's silicone smeared all over the door, and the overall finish is a mess. Had I known this would be a hack job, I would have replaced the entire door for just a bit more money. To make matters worse, when I tried to speak to the owner to file a complaint, I found out Robert is the owner--he just doesn't want customers to know that. He even tried to blame the poor work on a junior technician. Completely unprofessional from start to finish. I do not recommend this company.

I needed to order a large amount of dirt for a slope. After calling several places and being…read morefrustrated by lack of knowledge and poor customer service at several other companies, I found Brentwood Building Supply. So glad I found them! Wonderful customer service on the phone, knowledgeable employees that were able to speak in detail about the materials they offered and answer questions. They quoted prices and timelines on the phone and later in the day I ordered my dirt from them. They arrived for the delivery as schedule, were quick, efficient and friendly. The dirt also appears to be a very good quality. I will be using them for future projects!

I've been here multiple times for gravel, Mexican beach pebbles, used brick, and flagstone. Zack…read morehas helped me out each time and was very knowledgeable, helpful, and patient due to my lack of knowledge of the materials and process. He also made some great suggestions for alternatives. The used brick, as you might imagine, is hit or miss due to supply. They also offer delivery for a fee.

Good prices on nice mill work! They're every bit as historic as the place you're going to nail up…read morethe wood!

Before yesterday, I wanted to buy about 450 feet of baseboards and 150 feet of quarter rounds. I…read moredecided to give that business to a local manufacturer rather than a big box store. So I found this business: Gravois Planing. I dealt with a young clerk, Alex, who seemed to be very unaccustomed with "real" customers showing up at the business to order something. I showed him my list of boards and 1/4 rounds, and he said all he needed was the total running feet of how much. I tried to explain to him that I had measured all my walls, and asked what standard lengths of units they sold. He told me they had none. That confused me somewhat... how about 8'? 10'? 12'....??? He said no we don't do that. I asked what they do, and he said all he needed was the total footage and they'd set it up. When I tried to explain to him that I hoped to make it efficient by matching lengths to what I needed, he said that was not his problem. I asked him if he was aware that instead of giving my business to a local store, I could go to a big box store, he shrugged..."I don't care", then called me "rude". After I appeased him, I showed him my list of lengths, and asked him to show me the boards he had. I realized they had 8, 10, 12, 14, 16 feet lengths. So I sat down to "regroup" my needs on my calculation sheet into available units that I could cut up into what I really needed, and totaled it up for him. He asked me if I could let him have that sheet, to help him put it together. I kindly did. After I picked the delivery up ($ 1,300.00 bucks total), I realized the next day that he had not returned to me my work sheet. I called in and he said it went into the trash, and the trash was already out the door. So much for that. All my calculations for nothing! He said curtly that it was not his problem, and if I had wanted it back I should have said so. I thought that was obvious. I did not give it to him until he asked me for it. I could have said no.... I do not recommend this business. As an individual customer, I was not treated with dedication and attention. My conclusion is that they must be dealing with internet orders from subdivision builders who do not require detailed attention. A truck will just pick up the order, and that's it. No interaction needed. I am frustrated. Several hours of calculations just dumped in the trash... no customer service!