Every employee we worked with at Arch City were knowledgeable and easy to work with. Timelines…read morewere given and met and service was great. Although one piece didn't fit as expected, they quickly got another to us. Highly recommend them.

Counter tops look amazing and that aspect was very fair. Booked the removal of the old tops…read morethrough them and felt really taken advantage of. Removal took right at an hour and was billed $960.00. If I had to do it over, I'd use Arch for the new tops, but secure a different company for the old counter removal. It's really not difficult to remove old tops.

Not Happy. February 2025 my countertops are installed, but some minor damage to my cabinets…read more the quartz installers were absolutely reassuring me that Stone Trends has people who will repair the damage to my satisfaction. A subcontractor came out a month later, March 25, 2025 and measured. I've called Stone Trends and the subcontractor who keeps saying "I promise I'm going to get to you" I think two months later he could have squeezed me in for a small job that happened 3 months ago. Stone Trends needs to keep their word to me, its too late to keep patient.

Wonderful experience. Beautiful showroom, plenty of samples, great selection. Tara deserves…read morespecial recognition. She was absolutely fabulous -- professional, courteous, patient, knowledgeable, well prepared and wonderful to work with. She also has a great eye for color and design.

Express Granite was wonderful to work with. They were professional, knowledgeable, and impressive…read moreturnaround on timing to measure and provide quote. They had so many beautiful options to choose from and at an affordable cost. The installers that came out were friendly and helpful, on top of being good at their job. They pointed out a very unfortunate oversight on our behalf with the cabinet layout, and helped us figure out a solution and were very patient with us. I will be recommending Express Granite to everyone.

I highly recommend Granite Express!! Herminio came out to see the project and give me an estimate…read morethe same day! His bid was lower than I expected for REAL granite. He installed it in only a few days. The edges are perfect, and the contrast color on my kitchen island looks AMAZING!! He was also very nice and respectful. I feel great about choosing local!!!

I wanted to post this for anyone I know (or who sees this) as a warning about doing business with…read moreMetro Marble & Granite in Granite City (metromarble.com). As I write this, we have been engaged in trying to get completed countertops since the install date of August 10 2023. I will detail below our experience which I hope you will read before making a decision on a countertop fabricator should you find yourself in that position. We worked with them through a designer, which has complicated our ability to get what we consider to be adequate resolution. TLDR; Metro's installer stole from our house, installed faulty product poorly and blamed it on other companies. They refused to make it right. We have waited 2.5 months to get a complete countertop job and it's not done well. Don't use them! 1. We ordered and were quoted for a particular quartz from MSI. No one from Metro came to provide samples to ensure we were getting what we ordered. Unbeknownst to us, they swapped out the material to a similar product from Daltile. 2. Templating for the countertop was smooth and professional. 3. First install day the crew shows up, no one introduces themselves. They begin to bring in their equipment and the island and hit our freshly installed cabinets with the island top without so much as an apology. They set the island incorrectly and I ask them to move it, they did once and it was still off (and crooked). I asked to have it moved again and the foreman of the crew tells the others that they "don't have time to be moving it around, they still have to install the rest, template backsplash and get to another job". At this, I drop it and figure I'll get it corrected later. The foreman does not have tools to adjust the vacuum machine for the seams so they have to borrow mine--that's ok with me. The foreman then proceeds to walk into my garage and take my tape measure. I notice it's missing because I am also doing a project, I see them using one that looks just like it so I check the camera on my garage and sure enough, I see him walk in and take it. They have borrowed one tool and while I don't like that he didn't ask, I figure he is borrowing it. They start wrapping up and I see them walk out with it, so I ask if they took it. They all deny and as a special treat I have provided the video of the foreman attempting to prove to me that he doesn't have it. I mentioned camera to one of them after I asked initially so I assume someone pointed that out and magically it's found. 4. I complain to the design company about my experience and say I don't want the thief back in my house. About a week later, when they come back to install the backsplash, I am told I will be meeting with the sales guy and the manager of the installers. They are due early and the first to arrive at my house is the thief! I had to kick this man off of my property, which is completely inexcusable. During the visit, they acknowledged the issues of the previous install and our designer points out some flaws in the surface of the island. 5. Another install crew comes to do the backsplash, this time they are great. The problem was that the backsplash was not templated well and it has multiple gaps and has to be installed off center. 6. I call and complain again, designer has me talk to them directly. I ask the sales guy to correct the gaps and replace the flawed island. He assures me it will be done and install manager comes out again to have a look. Blames it on Daltile and the cabinet installer. Leaves and then crickets. I text, no response. I finally had to call the sales guys boss who tells me she will look into it. She calls back and they have submitted a claim to daltile which was rejected. I suggest a fix for the backsplash that would not require replacing the whole thing and she asks me to send a quote. She calls me back to say the the owner will not pay to fix the backsplash and is graciously going to replace the island. 7. Installers show up with a new island and it has scratches on the surface which are clearly from fabrication. I send them back with both islands and look for a new company. 8. Today is 10/27 and we are getting an island from a different manufacturer installed by a different company. We had to choose it because no one stocks the quartz they swapped out. Great.

The place does not look like much on the outside, but it has beautiful granite and quartz on the…read moreinside. I really liked the owner and his daughter, they were very friendly and professional. He did a wonderful job with our granite and I thought his prices were fair. I highly recommend this place.

They were great to work with. I had countertops within 2 weeks. They were cheaper than all the…read moreother estimates I had. My kitchen turned out beautiful. Highly recommend them!!!

We have a house that is 115 years old, so no floor is level and nothing is plum. Luckily for us,…read morethese people all know how to jump over any hurdles that may come up. Owen, our salesperson, was helpful in our selection of the perfect wood flooring product. Once the floor was ready to go in, Rob the flooring manager came out to go over how things would work and to make sure that the product got delivered. On the day of installation I met Brian, who was the installer. After removing the carpet Brian realized that there were some issues with the wood floor underneath. Rob came out again and the two of them came up with a plan. Once Rob left, Brian was on it! He was not only incredibly nice, he was professional, efficient, and fast. He cared so much about making sure the job was not only done right, but was done in a way that would make me happy. In this day and age, good help is hard to find and keep, but it looks like they have found a way to do it. My husband and I love our new floor and we would recommend All Surface and Flooring to any looking for a quality job.

Shane and Tim did an excellent job installing our kitchen floor. They showed up on time each day…read moreuntil the job was done which we appreciated. They kept us informed on each step of the process. They cleaned up well at night so we could be functional in the kitchen if needed. We had some touch up items on baseboard and walls after but it was minimal. Shane gave us some insight on some laundry room flooring options when we are ready to do that work. Zach was great to work with at the store on flooring options. Caleb did the measurements on site and Roy did the scheduling and all happened as planned and on time. We were very pleased with their work overall.

They have a very large selection of vanities. We went there to look at them. Then ended up finding…read moreone we liked and purchased it. Then we found out the bad part. They do not deliver. They had people to deliver. We called the person they suggested and he said he didn't deliver that long of vanity. I called Hoods back and the gave me three more people to call. After two more no answers the third one set us up with a delivery. They were very helpful and on time. I guess if you had a truck to transport it and people to lift it, all would have been fine. Not two 70 year olds one being an amputee.

After driving by Hoods numerous times, I finally stopped by to see what it had to offer. It is…read morefilled with many vanities and flooring options at a discounted price. I didn't buy anything yet, but I will be back when I am ready to finish my remodel.

Our newly remodeled kitchen is absolutely beautiful because of Patrick/ Lead & Mickey. Not only…read morewere these gentlemen professional, & cordial, their expertise, knowledge & recommendations were extremely helpful....especially in choosing our countertop edge. Patrick gets an A+ for his recommendation & assistance. We went with his suggestion & are are beyond happy that we followed his lead. Patrick also went out of his way to help us make sure all the plumbing under the sink was installed in a way that allowed us to bnb install a pullout drawer. Modifications were made to our pantry & Patrick trimmed the cabinets to make it look like the pantry was built into the wall. The finished product is simply amazing! We have received so many compliments from neighbors & family on how beautiful our kitchen is. Thank you Patrick & Mickey in helping our dreams come true! You both are absolutely the BEST!! Ron and Sherri Mercer

We worked with Eric and he was great! He helped make recommendations on different cabinet sizes and…read moreshapes and our kitchen turned out beautiful!