Our household genuinely puts a lot of effort into first spending our money on M&M Hardware &…read morebusinesses like it whereby being one of our local mom-n-pop family-ran type of stores which everyone should be supporting before the large chain stores However, it came to our attention after having called M&M that there's now some incompetent people working for them. We had previously bought an item from their store, which from a lot of searching, was the only place who had that particular brand and model of it. Since me & my husband are disabled & cant drive 11 miles into town to stop at M&M Hardware to see if they still have the item, we found that M&M has a online site where we can search through their items & purchase them. We ended up not being able to find the item we searched for but like with many other sites that this happens on, we figured it was just a matter of us not using the right keywords for it to come up in the search results. So my husband called their store & a man answered, my husband told him the problem, & the store worker said he knows nothing about their online site. We were shocked that employees wouldn't even know anything about their own website where customers are obviously going to be visiting & would be having at least GENERAL questions that employees should be able to give direct answers. Regardless, the store worker told my husband that he "just needs to come in to the store & can look for the item that way" My husband politely informed of him being paraplegic & unable to navigate his wheelchair into town, & also wouldn't be sensible to drive all the way in to the store just to see if they have an item when a store worker could see if its listed on their own website where we could then view it ourselves & consider purchasing it. Immediately after finishing saying that, the store worker said "cant help you" & then we heard a beep sound whereby shortly afterwards that was followed by the sound of the call having been hung up on us. We tried calling back 3 times until finally someone picked up the phone. It was a lady who we told her of the situation that we just experienced & although she was very polite, she downplayed the instance & then proceeded to tell us that she also didn't know anything about their own website & she would have someone else call us back. Well that issue was never resolved however we did find a few items on their site, placed 3 separate orders, and then had nothing but hassle with the orders. Was able to get a family member to pick up the orders for us. The 1st order was picked up but then we kept receiving notifications for a few days that we need to pick up that order. The 2nd order was picked up and tried to pick up the 3rd order however after our family member got there he was told they have no record of the order. They were even informed of the order showing right on our account at their website and we also have the email confirming the order. We're tired of the hassles, and after we purchase the last couple items that we have to get there because we cant find it anywhere else, we likely wont be buying anything else there

Only reason I'm giving a 5 star review is because I can't give 6 stars! If you want great customer…read moreservice provided by experts, you've come to the right place! Need help finding the right gasket? Scott is there immediately. Need your lawn mower serviced? Sean will personally be there to pick it up. Need new patio furniture? Count on Annie to get it right. Just about anything you want, they can help you find! M&M will help you get the job done right!

A must stop for anyone who can appreciate the timeless atmosphere of a small town hardware store…read more With towering shelves installed in the 1890's and creaking wood floors, three floors of the most difficult to find items and the occasional impossible find, Eureka is a must stop. Once, I broke a door lock in our Victorian era home. I went to Eureka figuring I could find something that had the same footprint to match up so the difference in wood colour wouldn't be so noticeable. Bob, then the owner, took me to the third floor and dusted off an old display. He produced an exact duplicate, New old stock, of the lock. He then sold it to me for the price on the 1890's era price sticker.

From the owner: Eureka Orme Hardware is a full- service hardware store that strives to provide the best in customer…read moreservice. In addition to our service, our store offers a wide selection of hardware, plumbing, electrical, equipment rental, lawn and garden goods. We carry extensive bee keeping supplies. We are able to service small engines, cut keys and chip keys, re-key locks and repair screens. We carry numerous seasonal items from Weber grills to heaters, maple syrup supplies and many other items. We are dedicated to helping you.

4.5 stars overall. Menards is a home-improvement chain that currently has a few hundred retail…read morestores in mostly the North-Central United States. I live in Pittsburgh, PA, and I could not find any bathroom vanities and cabinets that I like in my city, so I searched online. The Menards website had cabinets that I liked, so my husband and I drove out to this store in West Virginia to see the cabinets in person. As I walked through the store, I felt happy with the selection of merchandise: appliances, bathroom vanities, kitchen cabinets, light fixtures, electrical and plumbing supplies, primers and paints, flooring, pet supplies, etcetera. I even saw beauty products and foods! Some brands are available at competing retailers, but other brands are not available elsewhere. I viewed the bathroom cabinets in person, and I really liked the quality, style, and price. I needed much time to decide my preferred species of wood and color of stain. An employee kindly showed me another cabinet in a sample color so I could try to make up my mind. I plan to soon special-order these bathroom cabinets through the website. Otherwise, I picked out a can of primer and several cat treats. The cashier accurately rang up my purchase and thanked me.

AVOID ALL Menards interior door products (Master Craft doors). Their interior door line is junk…read more The raised panel(cardboard) doors with vinyl wrapped jambs are horrible to install.The raised panel pine bifolds from Brazil come out of the box dirty with deep grime that needs cleaning before any finish and also many install problems.Be careful ordering anything they do not have in stock..expect delay and incomplete orders. Buy interior doors from a millwork shop,Lowes/Home Depot. I am a retired building contractor.40 yrs. experience.

Nobody in this store seems to care about the customer. You can walk around for hours and they are…read moreall too busy to help you. Worst customer service ever. Long lines for lumber checkout. A lot of overpriced items from China too. It all starts at the top. Sadly

You can call all day long and no one will answer the phone. If you drive to the store you find no…read moreone working there stations so you end up walking the store to find someone that will actually call the person that's supposed to be working that department.

Anything you need, no matter how odd or special. Helpful staff. Unlike the big chains, you can…read moreactually buy ONE hardware item not a bag full you don't need. I used their speciality fastener stock to but things for a classic foreign car restoration - nowhere else can you buy one stainless steel metric fastener. Sadly, the Perrysville north hills store closed, have to go to Bellevue. This is the good ol' fashioned hardware store!

I purchased leather care products here. After getting home I found out that the bottle was already…read moreopened. The seal was removed and half the bottle was gone. I do not recommend this store

Brad and Leah really took the time to helped us out. It was Brads lunch hour and he still helped…read moreus. Five stars of appreciation!!

I just needed cleaning products but the have all the stuff you can expect at Lowe's. Big store,…read morefriendly staff, and a clean and organized store. Prices were okay.

I love this store especially Garrett Bossell, he is so helpful and knowledgeable, and definitely…read moreneeds a raise!!!

From the owner: Orme Hardware of Cadiz is a full- service hardware store that strives to provide the best in…read morecustomer service. In addition to our service, our store offers a wide selection of hardware, plumbing, electrical, lawn and garden goods. We are able to service small engines, sharpen chainsaw chains, cut keys and chip keys, re-key locks and repair screens. We carry extensive beer and wine making supplies for both the beginner and the experienced brew master/ wine maker. Our rental department has a variety of equipment and tools that will help you get your job completed quickly and correctly. We carry numerous seasonal items from Weber grills to heaters, maple syrup supplies and many other items. We are dedicated to helping you.