SHORT REVIEW: This is probably the best dive shop on St. Croix for service, knowledge, operations, safety, and friendliness. I dove with them 15 times for a week and a half. As a professional diver, I strongly recommend this shop.
LONG REVIEW: I spent 10 days on St. Croix from January 23 to February 2, 2012 for vacation. This was a diving vacation, so I placed a heavy emphasis on finding the right dive shop. After many weeks of research on PADI.com, Scuba Diving forums, and word-of-mouth, it came down to this shop and Dive Experience. To be honest, location was also an issue, since we were staying in a villa on the east end and Christensted was the closest city/town. From the start, I found SCUBA's timely and professional responses to my email inquiries a solid positive. I also liked thier dive boat better (two-level), and their website is more professional. Finally, the most important criteria: Price. I found SCUBA's prices consistent with all other dive shops on St. Croix. No dive shop on the island is noticeably more or less price-wise, but they do vary greatly in all the other areas (services, reputation, etc.).
My CV: I am a professional diver (divemaster cert) with 5 years of cold water (ice) low to zero viz experience. All of my gear is professional grade and paid for by my employer. I spend most of my professional dive time looking for drowning victims and salvage. I have worked with dozens of dive operators around the world. When I vacation, I come to the caribbean (Grand Cayman, Curacao, and now St Croix) to relax in warm water with lots of cool things to enjoy. I'm not trying to toot my horn, just saying I speak from experience- that's all.
I visited other dive shops during my stay on the island and found them to be far less professional, smaller, and not as engaged as SCUBA.
We dove all of the north shore locations, including Cane Bay Wall (you need to request this at least a day in advance. It's a long boat ride and not economical for the shop unless the boat is at least half full), Salt River west wall, east wall, Jason's anchors, Blue Chute, Chez Barge, Eagle Ray, Japanese Gardens, Sleeping Shark, and a few others I forget. We were forced to do a few repeats on different days due to the crazy wind and some broken moorings. We drove over to Frederiksted one night to do a night dive under the pier, and I cannot recommend this dive enough. Super super cool for underwater nightlife. Blue Moon Restaurant across the street is also good for a post dive drink and chow. I think this dive is only done when the cruise ships have departed, which is another huge plus (the town will be deserted just for you!).
Unfortunately, the weather during our entire stay was not cooperative. It was very windy, unseasonably cold (by caribbean standards. mid-70's) and rainy at times. Visibility was a paltry 30 to 75', which I understand is pretty weak for St. Croix. We were really rocked in the boat at times, and wrestling gear and getting into the boat were all challenges. I never once saw any member of the crew lose his cool or get frustrated. Of course, the weather broke on our last day (*sigh* oh well).
Our divemasters and boat captains were all professional, knowledgeable, and efficient. My tanks were always swapped quickly and properly, and my gear was always ready the next day rinsed and dried, ready on the boat. Fresh pineapple awaited us after every dive, and I never found anything lacking on the boat (fresh water rinses, water buckets, etc.).
One of the divemasters, Daniel Dulgar, even took extensive photos and video of our diving and encounters. On a $25 DVD, he had hundreds of professional grade photos and video ready for us on our last day. He was also very generous with his time and knowledge on underwater photo equipment tips and techniques. Amazing!
I admit, I get a little irritated with novice divers crashing a dive trip that has experienced divers (yes, I know. I was once one myself. But, I'm paying a lot of money to get going and not cut anything short due to "flailing."). SCUBA had this all handled by splitting our dive with two divemasters: one for the novices, one for the impatient jerks like me. This seems to be a rare service by most operators these days. Most shops are trying to save money, and so everyone goes out with one divemaster, then we all come back in an abbreviated time due to the novices sucking air too quick. SCUBA didn't let this happen, and I certainly noticed. Well done!
The dive shop itself is very well stocked with all the tourist things you're going to want: great selection of clothing, hats and other trinkets. There's a full compliment of BCs, regulators, computers, etc. in the shop too, in case you need something new and shiny. The girls running the shop are funny and friendly, and they seemed to genuinely want to make sure I was happy with my souvenirs. I wasn't just a big fat Mastercard to them.
This is the ONLY dive shop on St Croix for me. read more