I have a persnickety chihuahua and a chiweenie and Carlos was amazing with both of them. Not only…read morewas the grooming itself excellent, but when I picked them up, it was obvious my grumpy old dog really liked Carlos (and he doesn't like anyone). The shop itself is small and very clean. Also worth mentioning is that there were a half dozen dogs in the grooming area, and they were all super calm and happy, and clearly felt very comfortable with Carlos. I highly recommend Soft Paws! Side note: it's cash or check only, so don't be a dummy like me and show up with just a card.

Carlos is one of the kindest people I know. He's fantastic with the dogs and they simply love him…read more Moxie always looks incredible after visiting Carlos at South Paws. I never worry about her or what she'll look like or how gently and considerately she'll be treated. Carlos is aces!

This business is a god send. We were watching my parents dog for the week and he was overdue for…read moregrooming as he had a very bad dog smell from his daily swimming at the park. The smell lingered in both my car and my apartment and I desperately needed a groomer last minute. I probably called around 30 different businesses and either just got voicemails or unprofessional/rude people over the phone when asking about cancellations. When I called Doggone-it they were polite and friendly and we happily ready to take us last minute for the next day. Inside the area is very well kept aside from the grooming area of course with all the fur but you could see the grooming area when you walked in and from the outside. You could easily see the up-to-date tools and equipment they used that also appeared well kept. When we got my parents dog back he smelled so much better and was clearly very happy to have been there. Additionally, they gave him a cute little bandanna as part of the grooming which I loved. Thank you again to the owners and workers of Doggone-it! I will definitely be recommending you to all of our friends and family.

We've been taking our labradoodle here for many years but the service has really gone down hill…read more Once he came home limping and limped for a week, we take him first thing asking him to be seen first as he's nervous and yet he can often be there for over 4 hours. Lately, they've cancelled serveral appointments and then it is impossible to get him a replacement appointment. My impression is that they are optimizing profit over the care and safety of the pets.

Great dog story to get your dog food , grooming and other things you need for your dog's care …read more The price is good for the quality of the product along with the quality of service for your dog . My dog loves the dog brand called Stella's from here so I must come here to get it lol ! But it's also a delightful experience to shop here they are very friendly, knowledgeable and helpful. Parking is in abundance all around .

I recently gave BYOD another chance after recalling rude staff in the past. They started off on the…read morewrong foot when I arrived at 10:07 for his 10:15 appointment and the employee said in front of me to the groomer " my dog isn't supposed to be here until 10:15" in a rude tone. I said I am sorry am I very early and she looked at her watch and said it's 10:07 - you'll need to wait a bit like I was there an hour early. I then asked how long until he will be ready and they said around 3-4 hours. I called to check on him after that time and they had no update on him. Then their phone lines were down so I went in and they let me know he was up next on the grooming table but didn't have an exact time. At 4 pm he was finally ready and they let me know they brought him out to go to the bathroom( plus for them but I'd hope so as he had been there awhile!) I got there as soon as I could and my dog looked upset. The groomer came out and said how she couldn't do my dog's face because he was biting and thrashing and I should look into anxiety meds for grooming. I have personally seen my dog groomed and been told by every groomer in the past that he is a joy to groom. He went to puppy training classes and is always a calm dog in these situations. I let them know it must be something they had done or triggered to make him react that way because I have never seen my dog bite, he's a very sweet boy. They also claimed he was in " bad shape" and shamed me for his hair yet he was given a bath and brushed by a professional a week before this groom. I went back in because I was so upset by this experience and the staff and they just continued to blame my dog. Regardless, for an upscale dog grooming establishment they should be able to accommodate dogs for this price. Horrible experience- I have not written a Yelp review in a long time but I needed to for this. $95 before tip for this and they didn't offer an apology or anything but just blamed my dog.

Simply the best. I read all of the reviews, they were all 5 stars and I thought this cant be…read moreaccurate. So I checked my local town Dog group on FB, asking if other folks had been here it used their services and what they thought. My post to the group received 47 responses singing the praises of Earthwise Pet. I decided to give them a try for their grooming services, our last groomer had flooded our dog Max's ears with water and he got double ear infections, he's 14 and my baby so I take things super carefully with him and won't bring him back to the other place. Anyways we recently rescued 2 terriers and they need grooming a lot more often than Max does so taking everything into consideration I decided to bring the little ones there. they went in looking like walking, barking little floor mops and came home looking like beautiful little princesses, yeah I'm a sucker. Lucy does a fantastic job grooming, just great. I've asked for both the classic terrier styling as well as a short cut for the hotter weather, we've been thrilled will both. next we brought Max he's a lab mix and only needed a brush and wash, super basic needs. He returned the King of the house that he is :) No shedding , just a beautiful glistening black coat. Since then I've brought the little ones back, alternating every other week to use the self washing station. The room setup makes the entire experience super streamlined. They set you up with a dedicated room with everything you need, fresh towels, heated blow drying unit, their water hookup is really cool. it has several selectable shampoos and conditioners all hooked up to a selector panel so you don't even need your own shampoo. The wash basin has a ramp for larger dogs to just walk in, while it also has an adjustable platform for the smaller dogs. basically you can position it at different heights so you can get the dog right at the most comfortable level and you don't have to lean way down into the basin to fish them out. It also has adjustable head leashes to keep them from trying to jump out, I'm talking about Mitzi! Pickles behaves fine but Mitzi tries to jump like it's a cliff, so having the straps there is very helpful. Mitzi has an oily skin condition so we use special shampoo on her that has to be lathered into her coat for a minimum of 10 minutes before rinsing, they seem well versed in specialty cases and before I could even share the vets instructions they were already completing my sentence, right on the ball they knew exactly what needed to be done. Oh and I nearly forgot they put cotton in the dog's ears and they have a little strap. I guess you'd call it. that goes around the dog's head and ears to keep water from getting in. so this was really important for Max given the previous experience and I haven't had any water issues with any of the three dogs being in their ears. so that's been really, really good, so that's everything that I can think of to mention about grooming. The store itself is stocked. I mean it looks like if you're looking for any type of food or toy or accessory, they've got everything you need. there's no reason to go to any other store, for anything that your dog or cat might need. The owner Mauricimo and his wife are just the most delightful people, honest to God, my father would refer to them as salt of the earth. Just wonderful, wonderful people. I cannot recommend this more than enough. I simply can't tell you how wonderful they all are, it's a wonderful store staffed by wonderful people who are providing the best service I've ever had the pleasure of dealing with. They also can answer any of your dogs dietary needs. they're certified dieticians. Check them out!!! Support Local!!!

They pay Google so that when you search for a pet groomer near you, this place comes up wherever…read moreyou are so you call them and realize how far they are, you decide to cancel the appointment, they start threatening you with stupid charges telling you they'll charge you full price for canceling. They then Threatened to charge me $25 all the while not having my payment info, for an appointment I canceled the same day! I've actually taken my dog all the way just to hate the groom job that was done. The second time I called was a year later searching for a groomer near me, I realized after that they were the same people and they were too far away so I canceled and those are the threats I got. Never again!

Our dog was hooked on this spot after his first visit. He absolutely loves going to hang out with…read morehis friends. Great hours, very kind staff, and reasonable price. He's safe, happy, healthy and gets tired!! Highly recommend!!

Just got my poodle groomed here , Groomer did a excellent job on my 7 years old standard poodle, …read more I have had many different groomers over the past 61/2 years and finally found a groomer who has done a beautiful job. Brought my boy in the grooming Office ,the woman (Rose) greeted me out side to bring my dog upstairs as she noticed i would have a hard time getting him in .as i am disabled .very kind staff . Definite bringing my boy back.Ty Tailwaggerz

Dog Retreat is so popular that in the recent email update they shared they're pausing accepting new…read moredogs until January 2023 to alleviate the busy waitlist! https://www.instagram.com/juneausbestlife/ Juneau, a mixed terrier with many doppeldogs loves coming here since she was a puppy back in fall 2020 when she graduated Dog Therapy after one short week! So you can imagine over the years... we have spent thousands at this place for her daycare, puppy training class, occasional grooming, and most recently also boarded her for our recent trip for a few days when we had no family/friends available. SCREENING - standard vaccines aside (rabies, kennel cough, distemper, etc) they also requires the Canine Influenza. Even with the kennel cough vax, Juneau managed to catch it 2x when she first started (of course always during the most inconvenient times). Most likely because during her puppyhood, she attended daycare 3-4x/week! Now that she's an adult she goes about 1x/week. They called me urgently to get her but I was in meetings all day. Since I lived nearby they actually dropped her off to stop the spread. There is always risk when exposing your dog to an environment with other dogs. Several instances when Juneau returned, she had goopy eyes so who knows what she got herself into. I'm not sure if they give dogs in the same group treats for "Birthday Parties", since she's come home with diarrhea a couple of times too. LOGISTICS - They are regimented and organized. Before booking, I'd recommend looking through their website thoroughly for costs/procedures. They've itemized a list of things that could incur extra fees (i.e. midday feeding). I've seen inside only when we took puppy classes with K9East, but they have a large facility for indoor/outdoor space. Every other month they seem to send an email update with a growing list of housekeeping reminders about how to drop off/pick up the dog. They seem to have different prices and minimums depending on the time of the year for boarding plus lots of add-ons that may interest you. COST - They market themselves as "luxury" so definitely not the most frugal option. They are reliable, provide good quality care and are the closest distance wise for us. You can prepay bulk packages to get 14% off 20, or 10% off 10 to save. They raised the price from $38 to $42/day since we joined at the beginning of 2022, which isn't too bad. However, the cost of overnight boarding increased drastically from $60 to $90/night for dogs 13+ lbs! This already feels like a mid-range hotel minus the taxes. I imagine if you have a large dog you'd need to shell out for the $105+/night options. Overnight boarding includes 1 day of daycare at full price $42, so if you just book 1 night it will be a minimum of ~$130. DAYCARE - they evaluate the dogs to determine what group(s) to place them in and whether they will be a good fit. When our Barkbuster's trainer called them up apparently Juneau is often very excited and needs to be walked around the premises before being allowed to enter the playgroup. For safety they remove all collars put them back on once you pick up the pup. It's a nice feature that the GingrApp website allows them to intake client info and make reservations. They also will attach a "Report Card" with 3-6 photos (rare occasion video) and 3 descriptors for their demeanor during the day. It is disappointing when 20~30% of the photos are super blurry. I know it's hard to photograph active dogs indoors on the go! They must be super organized to be able to identify lookalikes! BOARDING - you need to individually bag each portion of your dog's meal so the staff can easily feed the dogs or a fee of $5/day bulk food will be applied. Aside from the food packing and private 4'x6' suite, there isn't a discernable difference between what happens at daycare and boarding from the report card. They lump all the pics into one and there aren't different comments for the days that get pulled in. I imagine just the last daycare demeanor gets attached. I do wonder what is the calming music they play :) for the pups. GROOMING - Juneau's received a few baths due to our own laziness. I imagine they need to use a neutral scented shampoo. I didn't love the faint scent nor feel that value outweighed doing it ourselves. One of the times they did send her home with an adorable Christmas colored bandana! EXTRA - You can spoil your dog and add a "Birthday Party" package. I missed attaching it in 2021 due to some communication confusion. 2022, I added and it looks like she probably had fun! The staff took 20 additional photos inside, but sadly they were mostly blurry :( so won't be rebuying. I always look forward to the last week in October when they have the Howl-o-Ween festivities. The first year Juneau took part she got a fun chew toy prize so not sure if she didn't stand out in 2021. Overall a great place to trust your dog with a caring team!

My Bruno really enjoys going. I love that they take photos throughout the day! They have grooming…read moreand boarding as well. The staff is amazing and very patient.

I can't say enough great things about my experience with Pooch Hotel in Newton. Leaving your pet…read morebehind is never easy, but the staff truly make it feel like your furry family member is staying in a home away from home. Everyone is caring, attentive, and genuinely treats the animals as if they were their own. A special thank you to Talia, who consistently goes above and beyond. You can tell she truly cares and takes the extra time to make both pets and owners feel comfortable. That kind of personal attention and compassion is hard to find and makes all the difference. It's incredibly reassuring knowing your pet is not just being watched, but actually cared for and loved while you're away. Highly recommend for anyone looking for a place where their pets will be treated like family

Communicative staff, flexible hours, attentive to our pets, and constant clean up!…read more We needed a new solution after our dog walker of 6 years, and their reference were no longer available for walks or boarding. Pooch Hotel, has become our solution for our pet needs. We have been taking our two dogs to daycare for about one month now (few visits per week) and they are doing so well! The group of dogs here is a great fit for our dogs, making it a wonderful environment for them to interact with other dogs and people. We will be testing out the boarding next, but we are very happy with the daycare! The staff answers all our questions, and they are reachable anytime. We are able to share information about our dogs' quirks, food, supplements, etc.

Very reliable and careful. They visit my cat every other day when I am away. And send me photos!read more

Nancy and Shane are the absolute best, we recommend them without a doubt…read more Our cats have actually become friendlier and more relaxed since they have started taking care of them whenever we are away. In addition they take great care of our plants, have helped us receive packages and even send us daily reports per visit with multiple photos. They are the best, are completely responsible, go above and beyond with their quality of service and are really nice too and super cool. They gave us a cat calendar as a holiday gift it included our cats!!

After losing my long-term groomer, I searched long and hard for another. After…read moreseveral unfortunate experiences, I was delighted to end the search when I found Boston Paws. What was surprising wasn't the quality of the groom, but also the quality of the people at Boston Paws, from the owner to the young woman who checks you out. Staff is so accommodating and professional, and their love for dogs couldn't be more evident!

i went for grooming our 17 lb cavachon. the dog came back smelling, looking , feeling wonderful…read more appreciate their attention and promptness and a little bow for the season