The team is great and they provide top notch care for the pups. If you're looking for the best…read morecare for your pup, you will get it.

Great experience! Communication was easy and prompt. I got updates regularly and just had an…read moreoverall great experience. Highly recommend

Doggie Trail (Kate and company) are absolutely the BEST! They take care of my dog (Kasha) as if she…read morewere their own baby and treat her like a member of their family. I work some really challenging hours and anytime I've needed additional walks, support or even last minute overnight care in the case of a family emergency, Kate and her team were there. She is kind, gentle and loves my dog with all her heart. I am so grateful to Kate and her team and cannot recommend Doggie Trail with enough enthusiasm!

Caring and professional service! Kate and her walkers have…read morebeen taking care of Bailey for over 6 years. We would never use another service. She loves dogs and has never let us down. Bailey is a large breed and can look intimidating to people who see her for the first time. Kate's walkers have always been very good with her and she barks and runs around in excitement when she hears them coming. I highly recommend Doggie Trail. Kate is a wonderful person.

On Call Pet Services is run by Kelly Lapre, who works with a team of other people. We've only…read moreinteracted with Kelly, and have found her to be very responsive (as in, nearly always responds within in 15 minutes of an email) and 100% available (she has never once said no to a gig). For cat sitting (2 cats, uncomplicated needs), her rate has been $16, which I find very reasonable. That said, we have been working with Kelly for about a year and a half, and recently decided to switch to another cat sitter. This was not because of anything overwhelmingly egregious on Kelly's part, but rather that we've had better services from other sitters in the past and would like to return to that. For instance, other sitters have always texted us pictures and updates about our cats. With Kelly, I found that she'll give me a brief update if I email to check in, but that's it. I would've preferred if she texted pics daily with every visit as a standard. (Note: When I emailed Kelly to share some concerns/feedback and ask for our keys to be returned, she stated that she is happy to do this for her clients upon request.) Another example is that over a longer gig (4 days) this summer, we returned home to an empty water bowl and two very thirsty cats. When I asked about it over email, Kelly wrote, "I gave them water every time I saw them just like I always do. I have been watching cats daily in the heat for ten years and two cats will empty a bowl of water in one day when it's hot. The water bowl is not big and now that I think of it it was empty each time I came so maybe when your [sic] home you fill it more often or there is another issue." I concur with Kelly that it's possible that a combination of heat, cats, time, etc may have led to the water bowl winding up empty by the time we got home (a day after her last visit), but what concerns me is that she noticed the bowl being continuously empty, and did not reach out to us. I would've been 100% okay with her putting down another water bowl (even without asking us). Also, increased drinking in cats can be a sign of something pretty serious, and I would like to have a pet sitter that has the awareness and expertise to alert me to something like this. Again, not canceling our service because of major issues, but rather some minor ones that overall just put us off. ETA: Kelly said that she mailed my key back to me. It was never received.

For the last year, Kelly Lapre of On Call Pet Service has taken care of my Jack Russell Terrier…read moreTheo, and there is NO ONE I trust more than her, PERIOD. Kelly's rates are very reasonable, and Kelly's very dependable. Kelly's also accommodating. Once when Theo was with Kelly, I ended up in the emergency room, and was unable to care for Theo for a couple of days. Kelly kept Theo until I could resume caring for him. Kelly loves animals, and animals love her. Kelly also took care of my first dog about 10 years ago, and he also loved Kelly. Kelly sends pictures to me frequently, to show how much fun Theo's having. When Kelly comes to pick him up in the morning to take him out for the day, Theo shoots down the stairs, to get into her car, because he knows he's going to have a blast. For cat owners, I have recommended Kelly to one of the most difficult people I know who needed someone to care for her cat who has cardiac issues. Kelly was responsible for feeding him, making sure his water bowl was filled, and checking on his well-being. When my neighbor came back she went out of her way to tell me how grateful she was that I recommended Kelly to her. I believe Kelly provides one of the most important qualities that all animal lovers want, peace of mind knowing your pet is going to feel loved and cared for while you're gone.

Our puppy had an injury when he was little and missed out on early socialization activities. He was…read moreafraid of people and other dogs. Janet helped us to reintroduce him to the world and gain comfort with his surroundings. Now he is excited to meet every new person or dog. Later, as he entered adolescence, he became more reactive to his environment. Janet taught us additional techniques and recommended a relaxation technique that has significantly reduced his level of anxiety in new situations. We highly recommend Janet for anyone looking to work on their dog's behaviors. She is extremely knowledgeable and a pleasure to work with.

I had the most amazing dog training experience with Janet! She was totally pawsative, non reactive…read moreand in just an hour she had Alfie settling, calm and listening to commands! I honestly thought the best I could get with him was half of that! She even taught Tessie to be less demanding (anyone who knows Tessie, this was amazing, she is seriously THE Queen) I'm sooooo happy! Obviously I'm a bulldog parent, they are quirky, stubborn and way to smart to be trained, however Janet knew exactly what to do with them! I called because my baby, Alfie, who just turned one started jumping and nipping his dog walker... we needed to nip that in the bud right away! Janet knew exactly what to do, she even had his dog walker stop by so she could see their interaction and helped both of them learn how to have a better experience! Janet truly is a dog whisper! She really loves dogs, understands the breeds 'quirks' she knew exactly the temperament and personality of my bulldogs! I can not recommend her enough! Tessie, my old lady bulldog wanted to follow her home

After having the same dog walker for over 20 years I was worried I'd struggle to find someone that…read moreI could trust as much. Then I found Kim and her Wags4Walks! Kim clearly has a heart for dogs but she's also built a solid and professional business with an outstanding team at her side. My Willie LOVES going out with both Josh and Michael and the playgroup. I couldn't be happier or feel more confident about who is taking Willie out. Thank you Kim and team - especially Josh and Michael!

Wags 4 walks has been so great for our puppy! She enjoys her walks which really wear her out…read more She has severe dietary restrictions and must stay on a leash at all times and Wags4walks has always been very accommodating and mindful of this. She gets to go on group walks which is so good for her socialization and we're just so happy with their flexibility and quality of service!

Jane always does a great job on our bernedoodle. She is lovely to work with, from scheduling to…read morepickup.

I took my Himalayan Sponge Bob to Jane at Newton highlands grooming and what she accomplished was…read morenothing short of a miracle. My matted boy exited the place looking like the lion king. I can't say enough about the compassion, the dedication to perfection and the wonderful customer service. Nancy L. Sudbury Ma.

The ongoing pandemic made contacting trainers/organizations and coordinating the initial meeting…read moretricky especially with the pet adoption boom. I admittedly got my hopes up when I saw Active Paws business given her numerous qualifications even in agility work and immediate availability to schedule a session immediately over the summer. Her rates started at $120/hour which seemed standard after also conferring with other personal dog trainer contacts. As you can tell by the low rating the stars did not align as a mutual fit. The website was easy to navigate and Cara the owner was very responsive. You can easily schedule an appointment on there for personalized training. Perhaps we didn't pick a neutral enough location now knowing what we know now (after finding on site in person group puppy classes) to set our pup up for success over the summer at 3.5 months old and 20 lbs. Unfortunately Cara came up to our back deck which may have been interpreted as an interloper encroaching on her territory so as a puppy with bad manners she barked incessantly. She threw some small pieces of mozzarella cheese that didn't interest the pup (we are realizing now she's not super food motivated). That "reactive" behavior was enough to confirm to Cara after a serious bite earlier in the week to "pass" on training our dog. We still got the folder with pamphlets, and branded pen and clicker as she quickly retreated. Maybe in retrospect we should have met up at a park instead of our property. Granted this was the reaction that our puppy has when uncertain in greeting most new people but once she sniffs them she calms down quickly once she sees that we are friendly with them. The damage was done. Cara immediately followed up through email with an apology and a couple links to other (more expensive) trainers, one of whose website wasn't even working. I flutily attempted to reach out but also received no response so those were dead ends too. As for the socialization aspect she recommended a place all the way down in Franklin, and the MSPCA Angell which was not operational or equipped to respond during the pandemic (over the summer). Of course this experience left me completely demoralized and slightly jaded. I sometimes see their branded vehicles parked at the Dog Ranch area and walkers taking dogs around there to go walking. Thankfully we were able to enroll her in puppy daycare and now start some group training classes I alluded to earlier at the beginning of this year for adolescent pups. Funny enough she's now one of the least reactive dogs in her classes.

I was going insane trying to figure out how to train my puppy. After a week of no sleep and…read moreconstant stress and some tears, the *MOST WONDERFUL* dog trainer came by and showed me some skills and helped me figure stuff out. I feel like I'm working with my puppy now instead of fighting against him. Absolutely the best thing I've done since getting my wonderful puppy is contacting Active Paws. Cara, you saved my sanity. He's ALREADY doing so much better it's WILD honestly. Puppy photo included just because LOOKIT HIM. To be more specific: Cara made the core concepts behind training my dog very easy to understand, provided me with references for when I get stressed and forget, and left me feeling empowered to have a fantastic relationship with my dog.

I absolutely love sending my dog here. He has done both the trail walks and boarding and I won't…read moresend him anywhere else now! They keep you updated on their hikes, send pictures, and overall socialize my dog so well. It's very clear that they take very good care of my dog! He always comes home very tired and happy!