Very nice Nurses and Doctors and techs Food is excellent…read more Nice clean hospital They care about us Will stay again if needed

I've always loved try health been very happy with them. Most of my doctors are from TriHealth is…read morevery close and convenient the hours are always great

Had to visit this center today. Look, I know that nobody wants to talk about having a colonoscopy,…read morebut most people get these after a certain age. Everybody there was very professional, friendly and answered any and every question. I like the way they warm their blankets for you while you are waiting for the procedure. Was a little worried as when we got there the entire waiting room was almost filled. I arrived at 9 am per schedule, and they called me back at 9:05 which pleased me. Nobody wants to be made to wait for something that isn't altogether a pleasant thing to think about. I would come back again when the need arises.

1-Star Review Title: Corporate Dictators, Not Caregivers ​If…read moreyou want a healthcare provider that treats you like an individual human being, listens to your concerns, or collaborates on your care, stay far away from this office. ​I am a long-term patient who has successfully managed my blood pressure with Lisinopril for 30 years without issue. During my recent visit, I requested to temporarily delay elective, routine baseline labs because I am currently making major, successful lifestyle modifications and want my body to settle into its new baseline first. ​Instead of treating me like an adult or working with me on a reasonable timeline, the nurse practitioner became instantly militant, combative, and completely shut down the conversation. She refused to let me speak or explain my health timeline, and immediately resorted to coercion--threatening to completely withhold my critical maintenance blood pressure medication unless I complied with their demands right then and there. I had to demand a manager just to secure a basic 30-day refill so I wouldn't go cold turkey. ​When I escalated this to the practice manager, expecting professional oversight, he doubled down on the same rigid, "check-the-box" corporate bureaucracy. They made it completely clear: their mandatory quotas and insurance-driven protocols matter more to them than patient autonomy, dignity, or safety. ​This is not a patient-friendly clinic; it is a corporate medical factory in bed with the insurance companies to maximize lab fees. They don't listen, they don't collaborate, and they will gladly withhold your maintenance heart medication to force you into compliance. Save your time and your money, and find a real doctor who respects your rights as a patient.

Rude staff. Nothing Christian like about some of them. They lie just to save their own selves even…read morewhen they were proven wrong specially HR. Waste of time. And would not attempt to go here or work here again.

Unfortunately, I have experienced a systemic breakdown in patient care, hygiene, and clinical…read morecompetence across multiple UC Health departments. To provide full transparency, here are the specific issues that have forced me to make this change: Ophthalmology & Vision Care * Hygiene and Professionalism (Clifton): The technician performing my eye exam had such poor personal hygiene that I nearly walked out of the office. * Disregarded Patient History: I explicitly warned the eye doctor about my severe sensitivity to dilation drops (past reactions caused 24-hour dilation and 3 days of severe sclera redness). He used full-strength drops anyway, leaving my eyes painful and sore for 3 days. * Informed Consent Violations (Dr. Hutchins): Without asking my permission, Dr. Hutchins brought in multiple students to view my retinal hole. After he and an intern examined me, the intense bright light triggered a severe headache. When he ordered another student to "get in there, you need to see this," I had to firmly advocate for myself and refuse. * CEI Blue Ash: I switched to the Blue Ash location specifically to avoid the environmental issues at Clifton, but the clinic still fell short. The doctor smelled as if she had not bathed or cleaned her scrubs. Orthopedics & Neurology * Unprepared Intake (Dr. Donaworth, West Chester): Dr. Donaworth failed to review my medical history or evaluate X-rays of both knees. Consequently, he completely missed that my Osgood-Schlatter was knocked off in a 2019 accident. When he casually suggested physical therapy, I informed him I already ride a stationary bike for 30 minutes every morning; his dismissive response showed a complete lack of preparation for a new patient. * Inadequate Testing (Dr. Ross): Dr. Ross was deeply disappointing. He performed a nerve conduction test using only external stimulation and failed to find my ulnar nerve issue. Despite me reporting a total loss of strength in my left hand and an inability to open jars, he never checked for De Quervain's tenosynovitis. (By contrast, Dr. Shaftel immediately recognized the issue, identified a knot at the base of my thumb, ordered an X-ray, and began successful treatment). * Positive Note (Dr. Grawe): Dr. Grawe provided my only positive experience outside of your office, and the physical therapy team at Varsity Village was exceptional. This is how health care should be from all doctors. Cardiology & Diagnostics (Dr. Naz's Referrals) * Sleep Study: After waiting 6 months to get a sleep study done through UC Health, they called a week before and canceled the test. They wanted to reschedule the test for 3 months from the original appointment. Thankfully my doctor recommended going to Sleep Management run by Dr. Corser who is part of the Christ Hospital network. The office appointments and the study were completed in two weeks. * Faulty Equipment & Skin Damage: Dr. Naz ordered a heart monitor and assured me hypo-allergenic pads would prevent past skin reactions. Instead, I developed severe, oozing, raised rashes that poked through the gel membrane. The severe, needle-like pain forced me to stop the test. Additionally, the device was faulty, draining from 97% to 21% battery in just 8 hours. * Scheduling Failures: I was told the earliest heart MRI appointment at Clifton was December 23, 2026, completely missing Dr. Naz's 3-month medical window. Only after I called to cancel--noting I secured an August 22nd appointment at The Christ Hospital--did a UC Health opening suddenly appear for August 28th. (Christ Hospital has since proactively moved me up to August 18th). * Unsanitary Facilities (Clifton Stress Test): The stress test technician noticed my severe chest sores from the monitor, then proceeded to sand and alcohol the open sores off to attach new electrodes. When I used the restroom, I found feces on the toilet and urine coating the floor under the bowl. * Unclean Clinical Environment: Upon entering the scanning room, the technician, Clovis, explicitly warned me: "I would not recommend setting your bag on the floor, it's not clean." Receiving a medical test in an environment the staff openly admits is dirty is deeply alarming. * Invalidated Test Results: During the stress test, the technician, Mallory, accidentally hit the stop button while taking my blood pressure, interrupting the procedure and making the validity of the final data highly doubtful. * Dismissed Neurological Symptoms: The pharmacological injection induced a severe headache. When I expressed concern due to my grandfather's history of stroke, I was told not to worry unless my blood pressure topped 220. Later, when I told Clovis I could feel my heartbeat and saw pulsing in my eyes, he ignored the comment and escorted me to the door. * Severe Post-Test Complications: On my drive home on Monday, both of my arms became so weak I questioned if I would make it home safely.

Procedure prices…read more I'm so done with UC. I was trying to schedule a procedure recently and they wouldn't tell me what my cost obligation would be. I refused to schedule the procedure until I knew what it would cost me out of pocket. The staff just kept cluelessly saying "well...it's usually covered..." Not good enough folks. After several back and forth phone calls trying to establish prices one person finally told me they wouldn't tell me the price until after I chose a date because procedures are different prices on different days. I asked if I could choose the most affordable day for me and they said no. So it wasn't "probably going to be completely covered", huh? So I have to hope I randomly choose a day I can afford? I chose to not do the procedure with them. This isn't the first time UC has been a headache about procedures. They once CANCELLED a surgery of mine at the last minute (less than 24 hours before) because some fool in the office misread paperwork and thought I was uninsured. I was insured, everything was approved, they just screwed it up because they had no idea what they're doing. People at my work rearranged vacations so I could fit in this surgery and UC got me in so much trouble. It was a diagnostic surgery that they delayed. So my diagnosis was delayed. Then they lost all of the records of the surgery. The photos, notes, and reason for my diagnosis, all "missing". They still had the bill though, so for years I had to pay for a surgery that supposedly didn't happen with supposedly no results. So, they delayed my diagnosis and severely delayed my treatment. I have over a dozen more examples. Don't bother with UC, go anywhere else.

Friendly people and they identified an allergy medication change they changed everything.read more

Visiting friends in KY and came down with a sinus infection. Everyone was so help, I wasn't sure…read moreabout insurance coverage being out of state. Aiden at the front desk helped me figure everything out and the NP went above and beyond to make sure I'd be comfortable and feeling better before traveling again! Thanks team!

We waited too long in the waiting room. My grandson got a nail in his foot and needed a tetanus…read moreshot and maybe cleaned out. We were the second patient in the waiting room but the very last one called back for treatment. I won't be returning to Good Samaritan Hospital!!!!!

I came here for help with my stint in my kidney from surgery 5 days ago and I have never, ever been…read morehelped so quickly and treated so well. I wish I would have gotten the doctors name. He was an Indian man I believe. I wish I would have came here before I went to Christ ER for my kidney stones

Sign in and getting the blood drawn went without an issue. My only issues is the web site for this…read morelocation states open at 7AM. The department where they draw blood opens at 730AM. I was there at 650 and didn't get called back until 740. Fix the clarify the web site.

I have had blood work done here often. There is usually a short wait time, the employees are…read moreskilled and very friendly. This is as easy as they can make it.

Poor customer service only highlights questionable medical services. First off, this is my…read moreexperience and your experience may be different. For your sake, I hope so. Ever show up to an appointment 10 minutes early and get a lecture about being late? That's how my experience began. Then, after collecting my information I am told they won't see me because my secondary insurance is Caresourse and I have to pay out of pocket. Okay, how much? Doesn't matter, we only take payment, no insurance for what I needed. Again, how much? We won't see you. You mean you refuse to see me? Isn't that against the law? We're private, we don't have to follow the rules. Hmmm. Can I talk to the practice manager? Sure. Person, looking very sloppy for a medical professional comes out and continues with the company line. Never seen a business that won't take money. Anyway, ask for practice manager's name, crickets. Ask for name and number of overall manager, given no name but general number. Ask for name again, get name, maybe - when I called they never heard of person- then get called asshole behind my back. I guess there's a reason corporate never heard of this person. Maybe they don't exist. Not sure I'd trust these folks to apply a bandaid if this is their idea of quality patent care.

They screwed up my lab work and refuse to make it right. My lab work was canceled because the…read moreNurse Practitioner used the wrong codes. Now I'm two days sicker and all they will do is offer to do more lab work and make me wait another two days. If all you want is a strep or Covid or flu test you might be ok going here because they do those in house, but for anything more complicated do not trust your health to this place.

We've always had great experiences with birth and postpartum at Good Sam through the midwives. The…read morebrownies are also AMAZING and I highly recommend getting one for every meal if you are delivering here (and the chocolate cake). I get excited for the hospital food when here haha.

Good Sam hospital staff in the Emergency department are rude especially that male intake nurse on…read morestaff at 2am Tuesday morning. The staff does more socializing than attending to patients. I once thought this to be a great place for care but in recent years they have gone down hill. I find them to be un professional and lack bedside decorum. The emergency waiting room is nasty and never clean. Not only are they un professional they play favorites. Especially if you are a certain hue. Goodsam you emergency room suck and whom ever is in charge needs to reconsider how that place is run because it is poorly managed.