Dr Yardley is great. Shelley in the office also amazing My dog fell in love with Dr Yardley in the last visit v read more

Sorry, but while everyone is nice their services are bad . We have taken our dog and cat there for 8 years. We will NEVER go back after our last visit. I won't get into all the details but I believe that they aren't competent. my dog, while alive, only liked one Dr there. The results of our last visit have made us realize it's time for a new vet. We've lost ALL faith in them and will never go back. read more

The best vet clinic in town! They are kind and compassionate, and you can tell they truly love animals.

Such a fun an upbeat staff. The Vets are so compassionate and understanding. I'd never take my pets anywhere else.

We've taken our cats here for many years. For annual exams, shots, and senior care. We appreciate they are not a 'boutique' animal spa, but a traditional animal clinic. When appropriate they have always discussed options and pricing and have never tried to upsell us or hard sell us. The front desk, technicians and doctors clearly love the animals and respect their owners. We will certainly continue to come here for veterinary care. read more

I was new to the area and decided to try this place out for my animals. So glad I did. It is a night and day difference from our old vet. They are friendly, attentive, and knowledgeable. read more

We won't be going back, they have a Dr. Rotation which I've given up on because they don't take responsibility for there errors: We've been going to this Vet "hospital" for several years and have spent thousands without a complaint and always trusted the Doctors until Feb 4th. My wife took our dog for a walk and noticed the urine was pink, more than likely UTI. Went to the "hospital" and was introduced to Dr. Kylie Clarke. Dr. Clarke said it was in fact a UTI. I said to her our dog needed a sample to send out for analysis, the Dr. said it was $300, I said that was okay. Our bill that day was $517.91, I paid it no problem. When the result came back the "hospital" said the diagnosis was for a different antibiotic. I went down to the "hospital" and was given the meds with a $25 dollar bill. I said you missed diagnosed the cure and even though it's only $25 I shouldn't pay for your mistakes, they said "no" I needed to pay the extra $25, which was backed up by Dr. Kylie Clarke. Had I not asked to do the analysis my dog may have had the UTI for the rest of her life. I absolutely didn't trust Dr. Clarke for some reason and I'm happy I didn't. Really, $25 is next to nothing but it's really a bad position to be a so called professional. read more

This vet hospital is absolutely amazing. I am visiting from out of town for the winter with my two golden retrievers and each became seriously ill during my stay. They got me in immediately each time, were absolutely wonderful to deal with, took every call I made with questions and concerns and called me back or gave me an answer right then on the phone. The people from the front desk to the vet techs to the Dr's are all wonderful animal loving people and I am so grateful for each of them! They saw to it my dogs were brought back to health and I am so impressed by them. Highly recommend! read more

Great vets. Good location. Sensible approach to pet health. I've always been able to get an appointment within a reasonable amount of time. Established, friendly staff. read more

I am very disappointed. As I am new to the area and looking for a vet for my cat, I gave St. George Veterinary Hospital a shot. Dr. Kylie Clarke was very uncomfortable around my cat. She seemed unsure and not confident at all. I do not know if she likes cats or is just new?? I was the one helping her check him out. Showing her his teeth and some matting on his hind legs. I asked if she could help me shave off his two mats. I helped the whole entire time by holding him, pointing out the mats, and lifting them up. Also, she didn't even do it as her tech stepped in. I was not told that this would be an additional fee. I was charged $32 for something that lasted maybe 2 to 3 minutes. When I went up to the front desk to go pay, I was hit with a high bill that I was not expecting at all. I asked three times for it to be explained as to why it was so high and then to be told that I was charged for a shave along with his check up. I told Shellie the receptionist that I did not know that was an additional service and that I was not told so. She told me that she believes that the price is way too high. I asked her if she could do anything so she went in the back and talked to them. They admitted that they did not tell me it was an additional service and that they should have. They then said they would give me 50% off of the service. Shellie said, "we dropped the ball and we normally are really good at informing people of additional services and what they cost beforehand." If I would have known, I hundred percent would not have had them help me. I called this morning as I am still not happy about what had happened. I talked to Lisa the Hospital Manger who did apologized, but then told me that, "I need to take accountability and realize that it was my fault for not asking how much it was and to see if it was an additional service and that I should have asked for help." She proceeded to tell me that I should've expected for everything to be an additional charge and that they never deal with situations like this. That they don't normally tell people and it should be expected. (Below, I attached a statement that they posted about how they normally do communicate) Unfortunately, looking at the reviews, it looks like multiple people have also had the same experience as me with unexpected charges, no communication, and being overly charged. You would think that running a business you'd care about customer service and making your customers actually feel like a human and not a dollar sign. read more

St. George Veterinary Hospital - Veterinarians Near Me - Saint George, Utah

They are always very attractive and I appreciate the text message reminders . They also explain everything in a way that I can understand, but if I need more explanation they are very patience and never get irritated having to explain something twice. They're get and I appreciate them immensely! And my boys are nervous but not for long. They have a very caring and patient way and my boys are soon in love with them. Thank you so much. read more

St. George Veterinary Hospital - Veterinarians Near Me - Saint George, Utah

Trust. Something we ran short of at this veterinary office. For years we have taken our pets here and have been very happy, especially with Dr. Houston. Today we had 2 pets with appointments with a different vet. This vet, when checking out older dog for arthritis, lifted his back leg, and said, yup, he has rthritis. Really? The other dog had a little eye infection. We expect to be charged the $80 per visit, but not the other Gung-ho charges. Feeling defrauded you say? you might too after $420. Yes, we called the office manager, and are getting refunded the extra charges. What if their err could've caused something more serious, say my dogs life? When I'm using a professional service, I'm expecting professional results. Otherwise, why do you call yourself a professional? Words of advice - pay attention to what you are being charged and ask about each charge. Look each one up online and learn about them. Keep them accountable. It's your pet after all, and your money. read more

Let's walk through the events that led up to this poor review and a very unhappy customer. I'm a student who is living off of a very tight budget, so I call/email around town to get a good price for my cat's declaw surgery - I don't want somewhere that is too cheap (bad care), but I can't afford anything too expensive. So, I get about 10 quotes from vets offices in the area, and St. George Veterinary Hospital comes in with a great price and fairly good reviews. Their email to me includes a quote for $205. I think this is fantastic and email back (the week after) to confirm that this price includes the surgery, the anesthesia, the pain management in house, antibiotics, and at-home after care/pain management. They respond back with an affirmative and even restate the price. I go ahead and book my cat for a wellness check up prior to her surgery so that she is cleared for the procedure - while there, the staff is friendly and the vet seems ok. Out of an abundance of caution, I bring up the matter of price to the vet and she responds "Yeah, it's about $200-300. Somewhere in there". This, of course, concerns me a bit because a swing of $100 is not what I expected, nor what I consider to be normal fluctuations in price; I began to think they were just making up prices and something about how there didn't seem to be a concrete price (besides what I had in an email) was strange. What is the official price for a routine procedure? This shouldn't be a question met with different answers. So, I mention that I have an email with a quote; this immediately seems to put the vet on edge, and she appears to be a little put out especially when I tell her that the quote is $205. She and I go to the secretary to confirm and I am reassured at the desk that my email was accurate - it will be "around $205, give or take a few dollars". This makes more sense to me, but I am still left feeling uneasy - I should have gotten something in writing that was signed, but doesn't that seem like overkill? I took their word for it, confident that my email would be good enough proof of our arranged price. My cat has the procedure on a Monday, I pick up her up on Tuesday - everything went well (and my cat seems to be happy and increasingly pain free as I write this). However, when the matter of payment comes up, and I get ready to hand over the money, the receptionist says "Ok, that will be $487." Of course, I am appalled by this number but I keep my cool (having already kinda suspected something like this would happen), and I calmly explain how I have an email with a price that I have had confirmed 4 separate times by different people. She goes to the back, and later returns to hand me an invoice that now reads $356. I ask her why it is still way over what we discussed - I show her the email again, and make it plain I will not be paying more than what we agreed. I can see paying $205-250 because things happen - more meds might be needed and things come up, I get that. But $150 more than the quote? No. So, she goes back again, and now a different woman returns with a different invoice. This one, they explain, is now $286 - they took a couple items off (to try to get me a good deal, you know?), but I persist. Why is it still so much more? What additional things are you charging me for? They say, your cat came in with a "laceration on her paw" - I say, "Which paw?" - they say, "I'm not sure. One of the front two. But, since we put bandages on, it may have closed up. We gave her the antibiotics you see on the bill because of this cut - better to be safe than sorry". But, I smell a rat. Antibiotics are standard post-procedural aftercare - you give them after any surgery that results in open wounds. You know when it is especially standard? When the open wounds in question are on the paws of an animal that walks on all fours on the floor and digs around in box full of their own feces; antibiotics are not a little cherry on top of the cake you put there out of the kindness of your heart - they are standard. In addition, my cat certainly didn't have a "laceration" on her paw, and she definitely didn't have one that was capable of closing up in less than 24 hours. Either they have magic bandages at their facility that the world needs to know about, or my cat had the best kind of laceration one could have - the kind that never existed in the first place. So, no - the bill was not $80 more because of antibiotics (even if they were that expensive - which they are not). **more in the photos** read more

St. George Veterinary Hospital - the rest of the story - Veterinarians Near Me - Saint George, Utah

See all

Great staff, excellent care. Dr. Kylie had always been attentive to our needs and takes the time to explain things clearly - highly recommend! read more

Seemed very nice at first but we have been let down time and time again. Two people have tried calling multiple times through out the past few day, leaving messages and still no call back from them. It is disappointing that they don't seem to really care. read more

Great customer service got me right in to see my lab when others wanted me to wait days. Super nice non pushy vet who called days later to check up on my boy! read more

This is a great clinic, We went to the same vet over 20 years, when we moved we were at a loss as to which vet to use here in St George. Our first vet experience was an extremely expensive disaster. Then we were referred to Dr. Houston and have been extremely happy! He is patient, sits down with us and makes sure we understand what is going on with our pets. The staff is great as well. I have recommended them to several people who have been happy as well. read more

I've gone to this office for years and recommend them to all my friends and acquaintances. I recently had to make a tough decision to euthanize a kitten. I was an emotional wreck and blamed the office for not giving me the help I felt appropriate. I wanted to apologize publicly because even after I said some things I regret they treated me with respect. Five stars is not enough. read more

St. George Veterinary Hospital - This is my sweet angel who wont be in pain ever again. - Veterinarians Near Me - Saint George, Utah

They take great care of my little dog. I've gone to them for years for health checks. This was the first time she was attacked and they took her right in and made her comfortable and got her fixed up. Now we wait and pray... read more

I'd I could give zero stars I would. I'm sorry for Dr Gardner that he had such rude incompetent women running his front desk. It was my first visit there. No one could check to see if my former vet had sent them my dogs records. "If it hadn't crossed my desk, I don't know". They treated me very rudely. Very unprofessional I won't be back. read more

Look elsewhere! Just bad customer service. Have been there twice and felt like they just wanted to get on to the next appointment. They don't want to take the necessary time to answer your questions and concerns. very unpleasant staff as well. read more

I was able to get in same day to have my dog vaccinated. They were nice and my dog liked them. Highly recommend!

I can't even begin to explain the horrible experience I've had at this clinic. ***THINK TWICE BEFORE GOING HERE*** As a customer I hope to be treated fairly, honestly and with respect, that was not the case at this Clinic. I book 2 appts before a big surgery, one to update shots which was very quick and one to do blood work to prep for surgery. Unfortunately, my fiancé had to bring my dog because I had just started a new job. He knows her well and has lived with her for years, but I also gave him a list of questions for Dr. since I could not be there. I was nervous about the multiple items they were going to do, my past vet who was wonderful but now in a diff state thought this could be risky given her age and background of prev owner bread her 6 times. My finance and I talked later that day he was unimpressed with Dr. Ford and the way she answered questions. The office receptionist called the next day and asked if we were set for surgery the next day. I told her I have a few questions and wanted to talk to Dr. she told me no unless you want to drive in. I asked if I can just ask her questions on the phone?? She said you can talk in the morning when you bring your dog in. I said I want to talk before that because I am nervous about a few things and wanted confirmation or just get more clarity on a couple things. She said I can talk with her again when I drop off for surgery. I said again I would like peace of mind I am doing the right thing before I come in the morning................I didn't ever get to finish my sentence and she put me on hold for 10 mins. I assumed she was seeing if Dr. could talk? A vet assistant picked up and sharply said the name of the clinic, I wasn't sure what was going on so I started explaining my situation again and she cut me off and said you would have to drive in if you want to have a conversation??? WHY??? I said I don't understand why I can't ask questions before the surgery I can't imagine any other Vet works like this. She said I can go to another vet and said SHE would cancel the appointment for surgery and hung up on me. I immediately called back, and no one would pick up the phone. I called again in about 10 minutes and the receptionist who originally called me picked up. I asked for the owner's name and the name of the person who I was just speaking with, she said she didn't know who the owner was, so I asked for the person who she just transferred me to, she said I sounded scary and unsafe and that I was treating them??? I asked how am I treating her ? She said I told the other girl I was going to go to another clinic..... WHAT At this point I was really wondering if I was being Punked. She hung up again. I have never ever had an experience like this, isn't the world crazy enough and days hard enough without making up lies and creating unnecessary stress for people. YOU BOTH SHOULD BE FIRED!!!!!!!! Shame on you for making up lies and not doing you job. read more

Dr Yardley is great. Kind to my dog and to myself. He was professional, gave us all the details we needed to make decisions on his care and never rushed us. read more

Honestly, the only good thing about this clinic (from MY experience) was the front desk woman. She was really on the ball and gave the place a great face for the public. She seemed to know more than the assistants/nurses and caught that an assistant was giving me the wrong medicine for my dog and took it on herself to check my paperwork and double check with the vet. The vet seemed way overworked and unable to summon much warmth or compassion or explanation about anything. The nurses quoted me the wrong information on the phone (about some other persons pet) and panicked me. My mother in law went there too and was given horrible advice on her pet, saying there was nothing wrong with it, when anyone could see that there clearly was....no tests or anything offered., and she eventually had to put the poor thing down because she was clearly in pain and misery. Still, it looks like others have had a beautiful experience. Who can say why one person gets poor service and help and it is the opposite with another. read more

Honest and Unbiased. Save yourself the headache and do not take your pet to this place. It is probably the most expensive in St. George and by far you do not get your money's worth as far as care goes. This place overcharges on everything to pay for their facilities and don't be fooled by the name as it is not representative of our great community. The staff is horrible, rude, uncaring, and do not do research on your pet or their background. It seems the main concern is getting your credit card number. I would like to warn all folks relocating here from other states, do not take your pet here. We have plenty of other excellent vets in town. Read a few of the other reviews here that validate mine. read more

Rudest receptionist I've come across in a long time. I wonder if her boss or the owners have any idea of the amount of business she turns off from the place because this woman is definitely making financial decisions for this business that are way beyond the scope of her pay scale and job description. This woman is a nut job and obviously thinks she's some kind of precious princess. I asked for a price of something she did NOT say previously and she said like three times "it's ok I can just keep repeating myself it's ok I'll just repeat myself." Once called out on her asinine attitude full on bitch mode opened up, apparently she expects people to not be as rude as her and put up with her crap because they're in need of medical services for their pets. Fortunately there are other vets in town but I wonder how her boss and the clinics owners feel about her making these financial decisions?? read more

Dr. Gardner and staff has always given my animals the absolute best care. He always explains my options in a way i can understand. I never feel pressured to make a decision or that I'm making a wrong decision in what I think is best. He is calm,straightforward and no nonsense but listens with concern. His prices are normal. They are not pet smart cheep but there is a reason pet smart is cheep. I want a trained professional with years of experience when it comes to my babies health. I feel like the staff really care about what's going on with my fur babies read more

I've been to a few vets out here for my older dog and they were super sweet, explained everything every well. Pricing was fair. Sweet staff. Got us in for an appointment quick. Would definitely go back. Facility isn't the prettiest but don't let that scare you away.. it is clean and staff and is amazing. read more

It was a Friday and I wanted to get my cat Dusty's eye looked at because it suddenly looked as if the third eyelid was covering part of the eye and looked a little red. Since Dusty only has one eye (one had to be removed due to an injury in March when he was at a local cat shelter) I didn't want anything happening to the remaining eye. I was going to be flying from Las Vegas to Boston with him the following Monday and wanted any problems treated before the long flight. After calling several veterinary clinics who had no openings that day, I called St. George Veterinary Hospital and I'm so glad they were the ones who had the opening that day. The staff was very pleasant and the office itself was immaculate and modern. I asked if it was a new facility and was told no, but it had been recently remodeled. Best of all was Dr. Justin Gardner. I told him I had given Dusty some prescribed sedation medication called Acepromazine that day to test out before the flight. He examined my cat's eye thoroughly and assured me that the cat's eye was fine. It was the Acepromazine that was causing the eyelid to come out as this medication causes a systemic relaxation which causes this to happen. Another vet who prescribed it never told me this could happen. Dr. Gardner said he could give Dusty an antibiotic drop if it would make me feel better, but if it was his cat, he wouldn't because the eye will go back to normal in 12 hours with no treatment at all. I took his advice and he was right. The next day, Dusty's eye was back to normal. Dr. Gardner didn't try to up sell me on anything I didn't need. He was honest and very reassuring considering I was very nervous about this and needed that reassurance. He answered all my numerous questions and was very patient and understanding. Also, the cost of this exam was extremely reasonable. I was actually shocked that the cost of the exam was only $55. I was used to paying much more for an exam, especially with all the time he spent with my cat and talking to me. I highly recommend Dr. Gardner and will exclusively use them in the future should the need arise. read more

I wish I would have read through all these reviews before I took my kitten to them. The information they gave was half assed and the staff was rude and pushy, they quoted me one price which was already expensive and then after the fact gave me another price for things that were not mentioned originally. MY first instinct after they quoted me that outrageous price was to go elsewhere but since Covid few places are taking new patients and their pets. I was forced to go ahead and use them. Figured I would have to bite the bullet and just pay the outrageous fee. But then to have new charges thrown at me after the fact, well that was just insane. You would think they would call you and say that they were going to need to charge you for something else and give you the opportunity to agree, but no , just go ahead and do something then rudely demand payment for things we were not prepared for. They are clearly all about the money and not about your pet or family in any way. They make no attempt to help a situation or care for that matter. They are very rude and to be honest don't think they are really that knowledgeable either. I am glad we will never have to see any of their faces or use their services ever again and I strongly suggest you all head my warning and stay away. I have never written a review before in my life never felt that it was the way to go, But I could not let this go by the level of professionalism here was so poor that I am still in awe of the conversation and threats. How they are still in business is beyond me. Stay away !!!! read more

Professional, friendly and knowledgeable. The facility is always clean with no pet odor when you walk in like most Vet clinics have. The Dr. Houston is our Vet and we couldn't be happier. He really takes time to get to know our dogs and I never have to tell him again any issues I have with my dog meaning he really remembers or writes it all down, either way, it helps in not just feeling like a number. I love the friendliness of the girls at the front desk. Overall a great experience every time and I will never take my two dogs elsewhere. read more

Our dog Chikoo is diabetic and needed careful attention as he had a flare up of Pancreatitis with keto-acidosis. This is a serious life threatening condition where his pancreas are inflamed and he can't hold any food or water down, and the body starts producing toxic ketones in the blood. We had Chikoo at another vet, but they were not able to control his blood sugar, insulin, potassium, and hydration levels, and we feared for Chikoo's life, as there was no improvement in his condition. Finally, after 2 days of treatment elsewhere, we decided to try St. George Veterinary Hospital and our doctor was Dr. Susan De Sousa. The moment Chikoo got there, we knew we had found the vet we were looking for. They were very pro-active, and started Chikoo on Dextrose, fast acting insulin, and added B12 and gave him boluses immediately. There were taking blood test readings once an hour as they were making corrections to his treatment plan to get him stable. The vet was herself available and called us twice. Within 4 hours, they had stabilized Chikoo, and by the next morning he was walking and eating his food. They cleaned him up. And then worked to get him back to his normal food and insulin schedule, so he could return home. He was in a more controlled condition and had obviously benefited from the treatment. We are so happy and grateful for the wonderful people at St. George Animal Hospital and would like to recommend their services to other pet owners that need a good vet. Very clean hospital, fair prices, and great people. read more

I just moved here so of course I know no one or what businesses to trust . I rolled the dice on this place because it was somewhat close to my house. I hit a homerun. I like the people, the building, the clean floors, the way we were both treated. It's the 1st vet office I've ever been that doesn't smell and I unfortunately have a strong sniffer. The Dr. is very caring and gentle. He explains everything and has made good judgments for my dog and my budget. I highly recommend this place. read more

Absolute bet vet in town! Dr. Gardner & staff are amazing. They make you feel like you're long time friends not just another patient. I won't take my pets anywhere else. These guys are the best! read more

The best vet in town for sure! The front desk ladies are so caring and helpful. The Back staff is awesome and the docs are nothing but the best! Not only does my family love this place but my animals all adore going! read more

Really the best place to take your Fur-Kids! The staff is outstanding. Both Dr. Houston & Dr. Gardner are excellent and caring.

Very kind staff. Dr. Gardner was awesome with Maci our cat. This will definitely be my Vet for my other cats.

We found out our dog had diabetes Sunday evening. The emergency vet gave us a prescription for vetsulin after giving our dog a vetsulin injection. The emergency vet sent our dog's info St George Veterinary Hospital as we had used a vet there for an unrelated issue after moving from Las Vegas to St George. We found out the emergency vet's prescription wasn't able to be filled the same day at Wal-Mart as we had been led to believe and when we called St George Veterinary Hospital, the person who answered the phone gave us the run around, told us to call all the pharmacies in St George, and that their vetsulin was reserved for special instances. Then we were told to order online and have the vetsulin delivered the next day which was useless for our situation as our dog needed his vetsulin right away as he needs regular injections every 12 hours. Needless to say, we found another Vet who had vetsulin. Avoid this Vet like the plague. read more