In three years we've been visiting with this shelter for multiple reasons…read more My Only complaint is that shelters in general even have to exist. God Bless The Beautiful Human Beings that work at these establishments. (Thanks Alex & staff!) We personally have never seen, heard, smelled, nor experienced anything negative first hand. Truth! Go take a few moments of your time to share a little LVE, and experience for yourselves. PS- What doggies give us is UNCONDITIONAL

I should start by saying that I was aware that this shelter was a kill shelter but I was under the…read moreimpression that that was because they had to be not because they wanted to be. I was also under the impression that they only killed animals if they were very very sick. So, I continued to donate supplies to this shelter over the course of a few years. Now on to my point. About a year and a half ago one of my neighbors abandoned their cats. They stopped caring for them completley and I took them in. I never intended to keep these cats but I couldnt find an immediate home so I did. I cared for them and took them to the vet regularly. One of the cats developed a bacterial infection that caused him to pee blood. I got that treated and he was totally healthy. Unfortunately, when he was sick he developed a habit of peeing in on stuff and not using his litter box. He still used it occasionally, but he would pee in alternative locations. I did everything I could to change this behavior, including medicines and hollistic methods. In addition to this, he started beating up on my other cat. With these things I realized it wasn't fair to my other cat for me to keep him. I was not willing to lie about his habits and I couldn't find him a home on my own. So on Thursday of last week I was so defeated that I decided to surrender him to this animal shelter. I didn't have a choice because law states that you have to surrender your animals to the same shelter as the town you live in. If I could have went to St. George or Ivins I would have. I even contacted PAWS and before I could tell them the story they yelled at me and told me they don't take animals from the public and advised I take him to my local shelter. Anyway, thats what I did. When I got there I told the workers everything. I did not leave any of the behavior issues out. After I assured them that he isn't sick and that its just a behavior problem, they agreed to take him. They assured me that they would not put him down if he wasn't sick. They said they don't put animals down for behavior problems unless its violence toward other animals or humans. I was crying, so maybe thats why they chose to say that, I don't know. Anyway, we called everyday and even went in to the shelter to check on him and make sure he was okay. This Thursday, my husband went in unannounced to bring them some bleach that we wanted to donate. I believe he caught him off guard because their attitudes totally changed. They were rude and acted like terrible people. They informed him that the cat started marking again and that they planned to euthenize him because of it. AFTER THEY ASSURED ME THEY WOULD NOT KILL HIM OVER A BEHAVIOR PROBLEM. So, my husband took the cat back because we were not about to allow this cat to be murdered for no reason. After picking him up we talked to some people who are associated with Best Friends Animal Society and were informed that this specific shelter CHOOSES to be a kill shelter. That means that Best Friends has offered to partner with them and they are CHOOSING to kill animals. This shelter told me that they are affiliated with the local rescues and that they often have the rescues pull animals from them. According to the people at best friends, this is true to a certain extent. Which makes me wonder if thats the case why were they so quick to try to put down this cat for behavior problems instead of contacting a rescue like best friends who has staff who are trained to handle behavior problems? Apparently this shelter used to be way worse but they still have a long way to go. As far as my specific situation, I now see that these people are not good people at all and that I made a mistake ever stepping foot in this shelter, let alone leaving a living breathing cat there for a whole week. DO NOT BRING YOUR ANIMALS HERE! I honestly think if my husband hadn't walked in when he did they would have put down this cat and then lied to us about it. THEY ARE NOT HONEST.

The best vet place! Dr. Bice is wonderful! This is the only vet to go to! Reasonable prices!read more

We were visiting from out of town and needed to put our dog in daycare, but didn't realize we were…read moreoverdue on one of her vaccinations. We tired to do a walk in at a different vet, but they weren't able to get us in. Thankfully, we found The Desert Vet. All of the staff members are great! A big thanks to Johnathan, he made Kiki feel comfortable, gave her the vaccine and got us in and out of there so we could go explore Zion.

We recently visited the shelter and met some of the staff. They were very helpful! We also met…read moreFergus who is an amazing boy. I hope he found the perfect home.

We recently came In and got the newest member of our family. He's the cutest dog with the biggest…read moreheart. Officers helping us were so kind and quick to answer all of our questions. The only complaint I have was that the front desk lady, rani was very short, rude, and snappy with us when we came in to get our pup microchiped. If you go to adopt, which I highly recommend I hope you don't ever have to come in contact with this lady

I had a 1:00 p.m. appointment and arrived 15 minutes early. When I checked in, the receptionist…read moretold me that my appointment was actually scheduled for 1:15. However, I located the confirmation email from the veterinary hospital, which clearly stated that my appointment was scheduled for 1:00 p.m. The receptionist was courteous and explained that several patients were already waiting and that the hospital was also handling an emergency. I understood that emergencies must take priority, so I was prepared to wait. My concern is not that the hospital accepted an emergency patient. My concern is that, after the initial explanation, I received no further updates about the delay or how much longer I might be waiting. After an hour, I still had not been seen and was not given a revised estimate. I was left with the impression that I could be waiting another hour or two, so I decided to leave. I am sharing this experience because, as consumers, we should expect better communication and greater respect for our time. Emergencies are unavoidable, but clients should not be left waiting indefinitely without updates or options. If a veterinary hospital accepts emergency cases, appointments should be scheduled with enough flexibility to accommodate unexpected delays rather than booking patients in 15-minute increments with little or no margin. Clients with upcoming appointments could also be called or texted to let them know that an emergency has occurred and that there may be a significant wait. This would allow them to decide whether to wait or reschedule before making the trip. Another option would be to ensure appropriate staffing and establish a triage process that provides clients with a more realistic estimate of the expected wait time. At the very least, patients who have already waited an hour should be offered the opportunity to reschedule, along with a meaningful gesture such as a discount on the rescheduled visit. In my case, I was initially informed about the emergency, but there were no additional updates, no apology for the extended delay, no reliable estimate of when I might be seen, and no alternative offered other than continuing to wait or leaving. I chose to leave. Emergencies deserve immediate attention, but scheduled clients still deserve ongoing communication, consideration, and options.

Dr Yardley is great. Shelley in the office also amazing…read more My dog fell in love with Dr Yardley in the last visit v

I would recommend for boarding but not nail trims when I picked up my dog he was bleeding all over…read morethe car his crate and I had to take him to the vet as they clipped his nails way too short pictures included for reference also they are not liable or accountable for their services so "go at your own risk" it cost me an additional $140 at the vet

Hi. My name is Miss Lake. I am a lab I love DOGTOWN in St…read moreGeorge My Mom and Dad take me here to play with other dogs and stay overnight when they travel. It is so fun. I love the people that take care of me here. Everyone here knows my name I get a bath here too sometimes. My Mom loves that. I love to smile for the camera and say HI to my parents who get a post card every day about how I am doing with pictures I highly recommend DOGTOWN. (And so does Mom and Dad

What a wonderful group of animal-loving people. Our dog was very ill, and we called Dixie Vet to…read moresee if they could do a later afternoon scope of our dog's stomach. They graciously agreed, even though it was almost time for them to go home. Dr. Gust, Shaylee, Sierra and May were amazing and fixed our little guy right up. We are so grateful to them!

Was waiting on the phone for 20+ minutes trying to schedule a appointment says I was number one in…read moreline though secretary is very slow and unprofessional ‍ ANSWER YOUR CALLS !!!

Everything is wrong with this veterinarian Brian Bowler. He's a Dr who couldn't care less about…read moreyour pet and for his customers. His technicians are the worst. They will hurt your dog and give no apologies or remorse for their mistakes. The lead tech who's a woman is over bearing and doesn't listen along with Dr. Ryan Bowler. If you want to be ripped off on his prices which are outrageous and get the poorest quality care for your pet then this is your guy! His tech hurt my dog and now my dog is terrified and won't go back because of his fear of them. He's a special needs dog who was an abused dog before I got him and he has major anxiety and trust issues. I called them out on it (hurting my dog) and they suggested I drug my dog up next time before bringing him in. They suggested I drug my dog up before coming in so they can cut his nails?! When I mentioned this to Ryan Bowler that his tech hurt my dog he just shrugged it off and suggested because it didn't bleed that he wasn't hurt. I about lost it. When I told him I was taking my dog to someone else he just dismissed it like he couldn't care less. No apologies, offers, consolations or considerations to keep us he just dismissed us like we were nothing to him. He literally couldn't care less. I've been bringing Harly in for a couple years and then they did this like it was just business as usual so I told him I was done with his horrible practice. I've had issues with him before over the $70 exam fee that he spent doing for less than two minutes to tell me yep he's okay all for $70. I'm telling you these people will hurt your dog and then act like it was yours or the dog's fault! Worst veterinarian I've ever had after 30 years of owning dogs and going to vets I've ever encountered. You want your pet to be abused this is your guy! WARNING GO AT THE RISK OF YOUR PET!!

The best place around. We were visiting from Boston and ending up finding a stray that we wanted to…read moresave. We couldn't find a vet that would accept us for an exam and shots. After calling 4 other vet offices, we reached out to this clinic. They helped us within the hour, gave the kitten everything he needed and were so kind to us. Without them we wouldn't have our Ranger.

I was out of town and my kitty became very ill. Chris…read morestayed in touch with me, took my kitty to the Emergency Vet Clinic, even went the extra mile to take my kitty to her house for care. I felt that she extended herself to make sure my kitty was comfortable and safe until I was able to return to St. George. She went above and beyond and I can never thank her enough. I recommend Chris without any reservations. She is the best of the best. Marian M.