An absolutely incredible, awesome and amazing experience with Dr. Deborah Koh!! Last summer, I was…read morefinally able to receive an official diagnosis for the extremely rare neurovascular disorder I've suffered with after over 28 years! I'm so extremely grateful to Dr. Koh for being so throrough, detailed, and meticulous with recording so much info for my chart & my case. I'll forever be eternally grateful to her for the official diagnosis so I could finally begin the first steps of applying for disability. She's highly knowledeable, compassionate, and is genuinely interested in helping her patients find the best solution possible for their ailments. She is a relatively young Dr., but somehow she knows more than doctors who are twice her age!! She graduated from med school from the University Toronto, which I feel is a great advantage because American med schools don't seems to teach hardly anything about super-rare diseases (at least not about the one that I have, which affects roughly 1 out of about every 100,000). If you feel that you're suffering from a rare disease & are hoping for some answers, Dr. Koh is by far the best, most knowledgeable doctor to go see. I spent nearly 30 years of going to specialists, only to be left without a single answer. All the other doctors would never listen & would all always blow me off, so after about ten years of trying, I gave up all hope for over 20 years regarding seeking help from specialists until it became critical for me to start seeking to apply for disability. Dr. Koh is the only doctor who I've ever seen who actually genuinely cares about helping me with my disease & who actually listens to me & who treats me with compassion, dignity & respect!! By far the best specialist I've ever seen, and I've seen my share of doctors off and on going way back to 1997!!

I had an appointment with Dr. Abdelmasih and she prescribed some medication. After starting the…read moremeds I called the office on March 9th and left a message with Tamarind notifying her that I wasn't feeling well after taking the meds and wanted to check on my blood work and to have the doctor return my call soon. No one returned my call. I called again later in the day and spoke with Tila who is not very knowledgeable and she took a second message for the doctor to return my call. On March 10th the doctor still didn't respond to my messages so I called again and spoke Crisida (name might be misspelled) I gave her the same message "I'm not feeling well and is my blood work normal". She left me on hold and then informed me the doctor was calling me on the other line but I never received a missed call. I waited about 20 minutes and call their office again and I spoke with a lady and didn't get her name but she's an older lady and I heard huffing and pudding attitude over the phone which is ridiculous but she informed me the doctor was supposively calling me again but Crisida failed to tell me that Dr. Abdelmasih was calling me from a blocked number which is fine but then I would need to adjust my phone settings. Third attempt the doctor finally called me and she seemed bothered because she was driving and her responses to my concerns were Uh huh okay. I'm a new patient with UTMB or wait I was a patient with this medical provider and I will medical treatment elsewhere. The staff members who answer your incoming calls need better training and Tila if she's a nurse then IDK why she couldn't answer any of my concerns regarding the medication.

No accessible bathroom. The exam rooms are too small and staff is not kind about accommodating…read morewheelchairs.

So this is pertaining to a prescription refill concerning a Texas City CVS Texas City CVS pharmacy…read morerepresentative tells him that a prescription was filled for 90 days and it clearly was not it was a month's worth why cuz you can't count she don't pay attention you don't know how to do your job and this does pertain to the cashiers that are from out of town that have barely been I don't give a s*** whether you live in Texas City or not but she ain't from Texas representative cause CVS they tell the UTMB representative that the prescription was filled for 90 days and it clearly was not you know how I know cuz it's only been a month and the prescription is almost out on top of me going to the clinic twice and showing people at the bottle you can clearly tell and shake it and 90-day bottle is a big bottle not a small bottle 90 days is not 30 days worth it's not 60 days worth it's 90 days worth so 30 + 30 is 60 plus another 30 is how many people I know do y'all do y'all know the math the equation number and then the I get a message saying that there's a recommendation at the Texas City pharmacy for over-the-counter water medication when I specifically told you on the first place to send Texas City Kroger's pharmacy when UTMB representative calls CVS they tell them the refill the second one was sent back on August 7th and in the representative tells the person that wants the medication felt for you to call them you tell the representative that you're not going to call them and you're clearly talking to the representative twice now for UTMB nobody has any f****** common Sense nowadays not one person not one f****** company

We came in to get an x-ray on my son's hand. We explained that we were in a hurry, and they assured…read moreme they could get us in and out. The staff was great. The visit was quick. As promised, they had us out in time. The staff and doctor were excellent.

My 2 year old, busted his chin & received stitches. Staff were great with him & I both. Skilled and…read moreprofessional

I wish I could give this place five stars because ALL of the pre-op treatment was wonderful. The…read moreanesthesiologist was so kind and caring and tried his hardest to make sure I would have no nausea after. The nurse that inserted my IV was completely understanding, and the nurse that was present during the operation was very sweet. Everyone that came by my bed in the pre-op made sure to say hi & were informed about my case. I CAN'T give this place five stars because on the two occasions I went and had procedures done, afterwards in the recovery room was horrible. If the recovery room nurses have any bedside manner, they do not show it. My first visit to the recovery room, I was continually griped at because I had forgotten my fracture walker at home...she did this while I was shaking and after I was retching. I asked why I was shaking, and she just shrugged her shoulders and said "I don't know. All people have different reactions". I guess that's a better answer than asking a fellow nurse or one of the doctors on the floor. My most recent experience in there involved a nurse I had to point my extreme pain out to twice in order to get anything done about it. My IV was in a very painful spot, and even after I asked her to go slow, she counted to three and ripped it off. A nurse who I'll call D called me afterwards to ask how I was doing and asked how my experience was, I told her all this, and her excuse was "Well, the standard time to me in recovery is 45 min to 1 hour. You were there past an hour." Why even ask about my experience there, then? I guess you really need to time your recovery properly (you know, since you can control that type of thing) if you want good care. Both nurses got me out of the door as fast as they could on both occasions & seemed as detached as they could be from my situation. I told all of this to the nurse who called to ask about me, but she sounded like she thought her excuse was good enough so I'm unfortunately confident that no one will even be reprimanded.

This review is solely for Dr. Stephen Williams (Urology/Oncology) & his department staff…read more My mother was diagnosed with cancer over a year ago & had to be seen again for complications recently. Dr. Williams & his team went above & beyond. The care and patient service & support we received was nothing less than five stars and excellent!! Happy & blessed to say we are in remission & cancer free now. My family is sincerely thankful! Thank you UTMB - Dr. Stepen B Williams

A review about a hospital to begin 2024 on Yelp? You know it…read more I'm grateful for this facility for helping me when I was at the mercy of dangerously high blood pressure. My older brother rushed me here when it appeared I wouldn't make it through the night. Thank you to everyone from Dan in ER to the woman who does housekeeping for a wonderful experience. Because of that, I proudly support UTMB 110%. Certain that Yelpers want to know about the food. Not exactly gourmet cooking, but substantial nonetheless (I really recommend the veggie burger).

Working on 2 years of using their services. The day with a 7pm closing time has come in extremely…read morehelpful for me. I can't say enough about the friendly professional staff. Their services have improved my quality of life!!

Love this place helped me out tremendously. I feel like a whole new person and the staff is always…read moreso helpful and makes me feel comfortable and always in and out