Dealt with a horrible headache that wouldn't go away with medicine. Was able to go online and…read moreschedule an appointment immediately. The location was easy to find and very clean. The staff were so efficient and kind. They were interactive with my infant to make sure she was entertained while they checked me out. They took my concerns seriously and gave me options to consider rather than telling me "tough luck" like other pWas able to get to treated and feeling better within 2 hours of leaving. Huge thanks! Highly recommend.

This is one of the best, if not the best, doctor's office I've been to. Every provider I've seen…read morehas been empathetic and has taken my concerns seriously. Rose and Matthew are my favorite providers here, they are both so kind and have fantastic bedside manner. Plus, they take my insurance which is SUPER hard to find.

***Long review***This is not my first time coming to this facility but this is my first time…read moreleaving a review. Today I brought my daughter in to get a TB placement because she needed it before going to college. The young lady was nice and help at the counter like always. Usually when we go they are pretty pleasant but, unfortunately the MA that assisted my daughter was so condescending and rude. Her name was something like Sakeah. So this my daughter's first time getting this done and she wasn't aware that it was a regular shot. So I explained it to her prior to because I work in the medical field and I've placed these before. So as we go back Sakeah or whatever her name is called her back and didn't have her sit she had her standing. She proceeded to grab her arm, cleans it and grabs the needle. No instructions, no details on what she is doing or going to do. So I told her can you please explain to her what you are doing. She looked at me irritated and looked at her and asked, " You don't know what you getting?" Now this pissed me off. She isn't stupid. It's her job to make the patient aware of what is going on. So I explained that to her and she looked even more annoyed. So then she says, "oil, perfumes, lotions, fragrances" so my daughter asked, " Do I have that on now?" She says with an attitude, "What!? I'm explaining it to you because your MOM wanted me to EXXPLLAAIINN it to you." Now it took everything in me to not go off on this piece of work. I work in the medical field so I understand you can have bad days but you have no right to get rude with someone who didn't give you a hard time. If you don't like your job then Quit. No one asked you to do this job. Told the front desk and she said that she always gets complaints. Why do they have someone like that dealing with sick people or people in general? God saved her today I have to take my daughter back to have it read, she better hope God save her then. I let her slide once you won't get a second time to be rude to me or my child.

I've been here twice and both times were very pleasant…read more First visit with my gf. Who was very sick after already being seen at another location. I wasn't expecting any acknowledgment that we were a couple. I was way more concerned about her health, she had a fever for 3 days, couldn't swallow anything and she was so miserable. The nurse was so sweet and attentive and felt the vibes. She even said a cute comment about wanting to find love like ours. It made me smile after being so stressed all weekend. The doctor was just as sweet and very patient. I just returned a couple months later (yesterday) and it turns out I have bronchitis. I was seen within 10 min of my appt. It was a different front desk lady, the nurse and doctor and they were just as sweet and attentive. I was in and out within 45 min. I will definitely return to this location.

I will recommend you going here they are nice and treat you well and they gave me the right…read moretreatment to stop my itchy ear now I feel better. anh vu/ Daniel

Great experience. Checked in online, when I arrived I got in quickly and doctor saw my child…read morequickly. Great experience! Very glad to have a ped urgent care in Pooler. Highly recommend!!

I showed up this morning right when they opened with an intense pain in my ear & the physician was…read morethere already and very kind. She (Niki) seemed concerned and was nice the whole time. She was patient when I had to wait for a picture text of my insurance card from my husband because I was in pain and forgot it when I left the house that morning. She explained everything and seemed very helpful! Then I get the antibiotics filled by their pharmacy and the lady in the pharmacy was also nice! She was very quick and optimistic! She gave me the tip to get the CVS card for general shopping to save money and filling my prescription literally took two minutes tops! I will definitely be back the next time I have an ailment or sickness! Great place!

CVS minute clinic was great and saw my little one when no one else would. Setting the appointment…read morewas quick and easy. The wait time after check in was minimal and they were very professional and kind. They confirmed that he had an ear infection, gave us a prescription, a school excuse, and we were on our way. I highly recommend them and will go back again if we need them. Thank you for taking such good care of my little one!

I can't recommend this place enough! Kim was absolutely amazing and so helpful when it came time to…read morethe payment and how much everything cost and what all would happen. I was immediately brought back the NP Peter came in and asked me what all happened and told me exactly what happened and ordered an X-ray. I was in the back for a total of 10 minutes but all my answered all my questions both Peter and Kim were the best and so friendly they treated me more like family than a customer. My friend brought me here and she was ignored by the last place but is now a customer here and getting everything done here. Couldn't recommend this place more!!!!

Ortho Pooler is the best!!! Its the Twilight Zone, but in a good way. I couldn't get an appt for…read moreCarpel Tunnel injection for months. We found O.P.! Asks me how soon could I get there!?! What???? Got taken care of quick, fast & in a hurry! Everyone was so nice, friendly and caring. I thought " No Way this is a Drs office!". Awesome place!

The front desk receptionist was very rude and was on facetime while she was taking care of me…read more After that, I ended up leaving to go somewhere else.

I went here as a walk in due to what I thought was an allergic reaction. It was within 12 hours of…read morewhat I had ingested which my throat became dry, and sore. I came here to get checked out now also these symptoms persist with cold, flu, covid. When I was finally seen by a doctor they came in the room, said "take some allergy medicine" and that was it. 60$'s later, and given some more time my illness has progressed into congestion, cough, fever, on top of a sore throat. No tests were conducted to get to the root cause of my issue, and I'd prefer go to the hospital or a primary care doctor then EVER go back to this establishment. I received no discharge paper work and the doctor I met with for a minute and a half I never received their name.

Facility was clean and the girl at the front desk was nice (the first time) went in for a drug…read morescreen and the medical tech told me my urine didn't smell like urine so he wasn't accepting my specimen. - (for the record I'm a vegetarian and I'm fasting right now so only fruit and water is my current diet) I've never been able to smell my own urine and as a woman we can smell ourselves before the next person and I've never had a strong urine smell because I'm a clean eater. Anyways he told me I needed to go eat something to make my urine smell which is all over weird to me because who is just smelling peoples urine??? That made me extremely uncomfortable but he said he wouldn't push the refusal through and to just come back ...so I did what he said and when I came back the girl at the front desk clearly didn't know he told me to come back and was getting a little rude because I tried to redo my drug screen but needed a new code I explained to her he hadn't pushed it through and I guess she caught an attitude so I asked the speak with the tech that helped me in the first place....he came out and said "I'm sorry I tried to everything in my power to not push it through but I had to refuse it, call your employer and have them send you another code." So because my urine didn't smell I was inconvenienced and by the grace of God my employer sent me another code for me to redo my screening (which they weren't obligated to do) but I have go back to this weird ass place and I'm annoyed because there's a high chance my urine wont have a smell again. All I can say is I hope they pay them well to be out here smelling peoples urine because ain't no way in hell am I putting my nose up to a cup someone peed in. I've NEVER experienced this before when doing a drug screen. Very much weird and uncomfortable.

Came in for a drug test as part of the new hire procedure. Very clean business. Water fountains in…read morethe lobby as well as a keurig machine. The Christmas decorations were very nice. My one negative is the front desk worker seemed very unhappy. Not sad or mad just not very pleasant.

Visited this location for a Covid test, after having some symptoms and later on finding out we had…read morebeen exposed. I love the convenience of their office hours and the ability to have a PA/ NP or DR assist me quickly without having to worry about a pcp visit or worse an emergency room visit! The PA & Nurse were both so nice and friendly and got us taken care of so quickly. The results took 3-5 mins... now that's fast! I recommend them if you're in need of any urgent medical needs. They are certainly caring and friendly!

Overall this urgent care with a shinny exterior and smiling faces that hid their utter…read moreincompetency. went there quite sick and with some form of and they prescribed me medication that was not what I needed so I ended up having to go to another doctor. they told me I could pick up at CVS. I waited for 2 hours, and they had not put in the request. I wasn't able to get the medication until the next day. Along with that they ran some tests but never reached back out as they indicated they would to tell me the results.

my son has hydrocephalus we. he was seen in this office for serious symptoms and they dismissed it…read moreas dehydration. His shunt ended up being in total failure and he had a grade 4 hemorrhage of the optic nerves and having full blown seizures. I brought him in told you something was wrong. You guys dismissed it as dehydration which is absolutely absurd when the patient has history of hydrocephalus. You guys should be ashamed of yourselves for being dismissive. This could have cost him his life.

The map provided was not correct. No business name on the road. Address hard to find. Called days…read morein advance and left a message for the NP Ludella Brown. No confirmation or call back for the appt. While looking for their business, I called several times and nobody answers, sent to answering machine. Very incompetent and unprofessional.