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15 years ago
A beautiful place with caring, professional, attentive staff. The charity does an excellent job using only donations and profit from it's shops in the area. Please donate or use the shops as I have seen first hand how good they are. read more
Kenton Grange
Kenton Road
London HA3 0YG
United Kingdom
Kenton
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Northwick Park St Mark's Hospital
(8 reviews)
3 stars for mixed experiences throughout my time here. Was sent to see a specialist out here…read more Big place but easy enough to navigate. Asked a nurse for directions once and was really friendly. Got to the right place, was registered and told to sit in the waiting room for my appointment. Got there a little early so as not to miss my 2pm appointment. Ended up waiting another HOUR til they called my name. What's the point of an appointment time then? Such a tease. Doctor was nice and helpful though. Hopefully can just email and phone the doctor from now on. Do not want to have to travel all the way over here again.
Hard to review these 2 hospitals, as they have good and bad points, so I'll just do this based on…read moremy most recent experience and maybe update it next time. My GP wanted me to get an x-ray, and said I could either go up on my own to Northwick Park and go to the x-ray department, or wait until the Northwick Park people went to my surgery, which is only once a week. So I decided it was best to get it out of the way and off I went. Within an hour of seeing my GP, I was at Northwick Park, waiting for my x-ray - but not for long. From the moment I checked in to when I left, having had the x-rays? 14 minutes. Can't really complain about that! It's 4 star instead of 5 as the walk from the tube is quite long (especially when you're sick or hurting) and the snarl of traffic in the front made the wait for the bus quite long.
Royal London Hospital
(25 reviews)
As a foreigner that's accustomed to the level of care from my own providers, this hospital is AWFUL…read moreand I hope that I will never ever require any medical care when I'm back in the area. The safety of their patients from a security standpoint is NONEXISTENT. There were people that were clearly high out of their minds walking coming straight from outside the hospital in/out of the area where patients were being seen. It was concerning bc they would just walk around blurting out words and approaching people multiple times (myself and my mom included) asking for random things like a glass of water. When people The staff was ok. They were nice but they're clearly understaffed and their faces show it. I don't know if this is normal in this country but they would give people IV's in the hallway, they didn't even administer any of this stuff in a room! I didn't notice any of the staff washing their hands... After COVID and everything we've all experienced the past few years, we just didn't learn a darn thing.
Evil Nurses I had a…read moretwo-week stay at The Royal London back in 2016 and am still traumatized by the awful experience by "so-called" nurses. I had a broken pelvis and was thrown about like a rag doll by a male nurse after he changed my gown, and manhandled me into a clean gown whilst ripping out the cannula in my hand in the process, then literally thrown onto the hospital bed, all done without a word, I was given tablets that caused me to have diarrhea, I had to press the buzzer several times for a bedpan, which fell on deaf ears resulting in my horror and embarrassment in messing up the bed up, and if that wasn't bad enough, when the "so-called" nurse eventually bothered to attend to me (albeit too late) I was treated with utter disdain and disgust. The female nurse said "this is disgusting, you stink of dog poo" then proceeded to strip wash me in cold water very aggressively then threw the dirty gown in my face, saying "this is you" Hard to believe but true, I never in my entire 73 years of life been treated this bad and cannot believe this is the caring profession !!! Pure Evil
Central Middlesex Hospital
(5 reviews)
Extremely bad and poor experience . I can't believe how they can tear the people , so rude and Un…read morerespectful . Had a injure on my leg can't even walk and move and need it to wait 3 hours to give me nothing . Honestly and those people taking money for staying there and do nothing and to not communicate between each other . So bad . Especially the doctor without any uniform so rude . Can't believe this hospital it is still exist ..
dont go here unless your wanting to come out dead from infectionread more
Princess Alexandra Hospital N H S Trust
(1 review)
They are in the process of a refurb at the moment so it has been a bit chaotic in the A&E…read moredepartment. The new waiting area is clean and smart although the lights are extremely bright to the point that they hurt your eyes. The staff are all generally helpful especially the staff in pediatric A&E. I would recommend the maternity section of the hospital, the midwives were lovely.
St. Charles Hospital
Appalling minor injuries unit. Triage happens quickly -…read morefine. Then wait and wait and wait. One person an hour gets seen while 4 or 5 arrive. Appalling. The chancellor wants more of my money to add to the mess.
In 1971 I was admited to the Hospital in the Grove, with Bacterial Miningitis. A dedicated and…read moreatentive staff got me through it. In two weeks i returned back to my flat (An American visitor at that time). It took me several years to recover fully. I was and I am a poor man. In leaving the hospital I thought even for me there must be somthing I can do for these fine dedicated people and this hospital. I bought what I belive was the first Telivision and the license for it [A 3 year license and a down payment on any possible repairs to be covered in full]. I still play music(Of course not many like what I do "o-well. I will never forget the Doctors and nurses, nor the spiritual cathorises of that event and recovery. WITH DEEP APRECIATION AND LOVE-SALUTE. I was 24 then. I am 66 now. Handsom loving and healthy!!!!!! I am indebted to the English Health service. God willing one day I shall re-pay you. In all sincerety PEACE LOVE JOY PROSPERITY!
Royal Brompton Hospital
(7 reviews)
Fraudulent advertising as a centre of excellence. In reality they do not provide standard of care…read moreservices such as ventricular assist devices. Go somewhere else for cardiac care. At least one lawsuit in progress against one of their egotistical surgeons
I have to give this hospital a 5*, particularly after the way they looked after me following my…read moreheart attacks. Their professionalism, compassion, understanding and approach were second to none. Even as a fellow professional I felt special and cared for. The food was excellent, better than some hotels I've been in. Can recemmend this hospital 500%..more. AND They love giving you good news!!!!! Thank You
Hillingdon Hospital
I am an American citizen who became very ill on a flight from Boston to London. I came to the…read moreplace where I could not breathe. I was rushed by ambulance to the Hillingdon Hospital and was treated for a lung infection that triggered a massive asthma attach. The people were all very kind, but the hospital is in horrible shape.. I was shocked to see the lack of cleanliness and updated modern conveniences. No bathroom in a ward of very sick coughing women. I thought the woman across from me would die before my eyes. I was asked to pay 5,000 dollars within the hour to be treated. (not everyone could do this) I can say that I feel they saved my life...many breathing treatments, IV steroids and strong antibiotics. They did agree to finally give me an CT scan to check for a blood clot. I do understand this is Socialized Medicine, but I really felt sorry for the poor care of the property.. old, not painted and dirty for anyone who had no choice but to be there. I always thought Socialized would be a bit more Equalized for EVERYONE. I do thank you for helping me continue our trip to Greece which we had planned for many years. I am back in the USA and feeling well. Your staff is wonderful, but that hospital needs repair and cleaning especially if you are sending people there from outside your country....it is not a showcase for London. Thank you so much for helping me.
Chelsea & Westminster Healthcare N H S Trust
(15 reviews)
Veronia Greener GMC reg No 6028291 made a false claim on my records, namely that I was refusing…read moretreatment! I initially put it down to a typo and asked for it to be corrected in line with the GDPR and GMC guidelines that state records must be accurate an honest. The hospital refused. So a patient's word counts for nothing, if your title is Dr you can falsify patient records and your employer will support you. I find this so insane, Veronica's claim doesn't sound plausible, doesnt have a ring of truth and is just plain unbelievable. She and the hospital know they are putting my health at risk by denying me the care to which I am entitled. I wouldnt care if I wasnt forced to fund this charade; but we pay the salaries of the people who literally hate us and want us dead.
My impression after my experience here: They don't have common sense and don't really care about…read moretheir patients. Sat in the Emergency/Urgent care waiting area for four hours before I was told there is no treatment for my symptoms and just sent home. I told the receptionist I was there because I thought I had the flu. I told the healthcare professional that took my temperature and blood pressure that I was there because I thought I had the flu. Neither of them told me that they don't treat my symptoms. It wasn't until I saw a doctor after four hours of waiting that I was told there is nothing to be done about the flu. The doctor was rude, too. I told him I didn't go to class because I didn't want to get anyone sick. He said, "So you came here to get the doctor sick?" THE DOCTOR IS WHO YOU SEE WHEN YOU ARE SICK. THAT IS YOUR JOB. He asked what I ate that day and the judged what I had to eat that day, "It's pretty odd to be eating that" when I'm feeling this way (Ok, so I'll starve myself. Oh wait, already did that in the waiting room). I left with nothing to help me feel better and humiliated enough to want to kill myself :)
St Mary's Hospital
(20 reviews)
Listen. I don't…read morecare what anybody says about this hospital...it's a yes for me. I'm currently in London with a group, and one of the individuals desperately needed medical care. Urgent care would've cost us $150 USD, but I took the person to the emergency room, and in less than two hours we had the prescriptions we needed ... For free. I cannot be mad at a national medical system that allows anyone and everyone in need of medical help to go to a place where there are medical professionals who will actually help them...for free. You can feel any kind of way you want to about the UK, but you may not hate on their national medical system. If this was the States, they would have either NOT seen you without insurance, or you would have gotten a bill for thousands of dollars. Thousands. This was $0. ZERO 'effin dollars. Kudos, NHS.
Went here as a tourist mainly to see the Lindo Wing steps where the royals step out to introduce a…read morenew baby to the public. Because of construction, what should've been a straightforward shot from Paddington Station became a meandering lost walk through the piss smelling side streets and alleys, but thanks to CityMapper, we eventually found it. The architecture is nice, but if you didn't know the significance of the spot, you could easily pass it without much thought. When we went, the door was partially open, so we could take a peek inside which was just a typical waiting area with seating. Finding our way back out was much easier since instead of bothering with the side streets, we went out to the main road and made our way back to Paddington Station a few minutes away.
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Well first let me say, I hope you never have to go here. Because if you have a reason to go here,…read morethen there's a good chance things aren't going too well for a child you care about right now. But on a better note - if that child is in Great Ormond Street, you can be very confident that everything is going to be okay. Because this place might just be one of the most magical places in the world. This is where miracles happen. This is where the greatest Doctors and Nurses in the world are. This is a hospital where kids are kept entertained by clowns and hospital radio, this is the place where children with the worst diseases get healed and where research is carried out to make sure even more get healed in the future. It's a depressing fact that children get ill. You'd think prior to creation that God could have at least made a minimum age for illnesses as 18 or something. Unfortunately, that's not the case, but rest assured this place is doing everything it can to rectify matters.
Don't believe the hype about Great Ormond Street hospital. I think the use of technology and…read moreresearch in the hospital means that they can provide services which can't be obtained anywhere else, but in my experience their nursing care is very variable and the cleaning and catering are just as variable as elsewhere in the UK. My son spent long periods of time in the hospital and we had some horrendous experiences here: his blood pressure wasn't checked after an operation for eight hours (until I demended it should be), he was nearly given a double dose of paracetamol (and would have been if I hadn't argued with a nurse), we spent hours listenin to other patient's TVs at top volume even late at night, and the ensuite bathrooms attached to some of the rooms he stayed in were little short of disgusting. I'd say don't expect the worst... but don't expect the best either.
H.P.C.C is a great charity shop, i brought a great top and a lovely bracelet from there. Its a shop…read morethat sells all sorts from New, Vintage, Retro, Antiques as well as the general charity shop items of Clothes, Shoes, Bags, CDs, DVDs, Books and other items, and all at reasonable prices, So go and have a visit and look high, low and under things you never know what you might find. Also attached to the shop/centre they do counselling, which after talking the the great ladies there have told me that the charity shop helps fund low costing counselling sessions for people on low income. So everyone go and check it out......
Very rude staff, made me feel unwelcome. Racist people ! She told me that I have been long time in…read morethis shop but still do not hold anything to buy. Later she came back and sprayed something in the air close to me and child. She should be home not working for charity if can not provide friendly customer service
This is a tiny hospital in comparison to most, it has a car park which is expensive so bring plenty…read moreof change and it can be a nightmare finding a space at times. When you get in there, everything is signed posted so easy to find. I thought the staff was nice and friendly. The only time I went in, I got dealt with very quick but was annoyed to find my friend had been informed of the details. So someone at the hospital had told her so watch out as confidentiality is not great there and they did not do anything about my complaint. They keep closing departments down in this hospital so might find sooner or later it closes for good, the nearest hospital after this is much better but of course 20 minutes further.
I Attended the Cystoscopy op Clinic room 1 day Surgery on the 14th November 2014,To have a Stent…read moreremoved, From The time,that I arrived.The Staff could not do Enough for me, Very Professional,very understanding, It was a pleasure meeting Hospital Staff,that really do care, I would just like to say,Thank you, I wish all Hospitals,could be like Heatherwood, Many Many Thanks,,, Francis Dowse,
This hospital was once a private military hospital and stands on Queens land. It was renovated and…read morebuilt up about 7 years ago when it was opened by the Queen. It replaced the old delapidated Greenwich hospital and now serves a wider community encompassing Greenwich, Lewisham, Woolwich and even furthur afield. Like all hospitals it suffers from budget problems but the staff themselves I have always found to be friendly and knowledgeable. There's a free buggy service from 9.30am to 4pm which will take those less able to walk around the hospital for free. Parking is only free for disabled and there's not a lot of parking so it's better to go by public transport.
I went straight to A&E by ambulance as I was having difficulty breathing because of Astma. All of…read morethe staff from the Doctor who spoke to me, nurses, X-ray staff and porter were excellent. They were all clearly very busy especially being a week-end however they were all so caring and efficient. I had nebulisers and also blood tests, ECG, blood pressure test and X-ray and it could not have been a better experience. No one likes hospitals I don;t think howeve the A&E team were fabulous when I was there. Thank you all so much especially the nurse who got my presciption drugs for me as the pharmacy was closed.
I have quite the disliking for this place. From A&E, Gynae,…read morepharmacy and parking. Even if you have an appointment for 1pm, write your whole afternoon off. One time I waited until gone 5:30, four and a half hours in a hot sticky waiting room, listening to the nurse talk loudly about every poor patients condition, only to be seen by a doctor that literally had such bad English she called in another nurse to help her understand what I was saying. Forty minutes for a straightforward prescription, not in a busy period I hasten to add. And. All of this after most the time spending 30+ minutes driving around to park in the car park getting stressed you'll miss an appointment, to pay a fortune to park. The only reason it isn't a 1* is because I think the NHS is a great institution.
I had to spend six weeks visiting this hospital or rather my mum who was in and out of intensive…read morecare. Thankfully I am happy to say she recovered. It was the summer so I would spend my time sitting both in and outside. The surroundings are very modern and generally nice for a hospital. The car park costs 4.00 for the day, however I recommend parking along the main road just past the hospital coming from Barnet as there is free parking along that road. A short walk and you have saved yourself 4.00! There are two places to eat and drink in the hospital - a coffee shop open during the day and the canteen open till late. I found the cafe latte in the coffee shop to be weak and poor value for money. The canteen is cheaper but typical canteen food. The place itself is modern and for someone like me who hates hospitals I found it helped ease my mind.
St Peter's Hospital, Chertsey is part of the Ashford & St Peter's hospital trust…read more St Peter's is a huge hospital covering the Chertsey, Woking, Weybridge and Staines areas. It's incredibly close to the M25 and as such see much RTA action in its A&E department. All of the major types of medical specialisms are dealt with here either on an in-patient or an out-patient basis. As well as being a general hospital St Peter's is known for some of its specialities in particular its neo-natal unit. This unit is not without controversy and the standard of maternity care was, for several years, classed as very poor. Having used these services I can say that pre-natal care is very good but post-natal care for the mother is poor. The neo-natal unit, however, maintains a strong reputation. The A&E department is always busy and thankfully is split into a regular department and a paediatric department making it a good place for children. Parking at the hospital can be a nightmare as there are never enough spaces. Allow at least 30 minutes before any appointment to get parked and, if possible, go with someone else so that if you don't get a space at least you can be dropped off! You have to pay for parking and season tickets are available. The Friends of St Peter's perform a very good service and staff in general are friendly and reasonably efficient. It's certainly no worse than the majority of NHS hospitals.
The best thing about this hospital is the friendly staff. There is an elderly gent at the top of…read morethe escalator chatting to everyone to make sure they know where they are going. The lady in the cafe is always smiling and the reception staff are very helpful. Well done workers at St Peters :-)
I have attended the Gossoms End Elderly Care Unit on a few occasions, both for physiotherapy when I…read moredislocated my elbow and also as my doctor is based there. As a unit it is well kept, with carpets and friendly staff. The treatment I have received has generally been good, although the physiotherapy was not amazing and had to supplement it with private sports physiotherapy which was much more intensive. Similarly, the advice received from the doctor is good, although I believe I used to receive better from my last GP. In general, the service is good, and it is a lovely place with short ques, so recommended if you live in the area.
Great charity shop in the Windsor area with an emphasis on furniture. They have a large space with…read morefurniture staged to form little room corners, which helps you envision how you could use a piece. They had some amazing modern leather arm chairs and a gorgeous large Chinese chest, but both were already reserved. (Early bird catches the worm, or whatever that expression is) I would definitely go back and look for more stuff here. The prices are great too, definitely cheaper than what I saw on Gumtree.
Never Again! I am…read moregoing to write about the worst experience I have even had at the hands of a Doctor in a Hospital. The Whittington Hospital to be precise. His name is Dr. Joquau Kravvas from Thesalonica Greece, and he possesses the worst kind of Greek Male Mysogony that exists. I was greeted with "Why are you wearing two jumpers"? It is very cold possible the coldest day of the year I replied. He explained nothing about the treatment I had gathered from the nurse that he was about to remove some red skin that could possible develop into a cancerous growth, in the event it did not. Dr. Brarrack joked with the nurse that he would 'Have To Remove Half Of My Face' due to what he could see. I certainly hoped not. He drilled ferociously for half an hour. It was relentless. I hope I would;d not be scarred for life. The nurse said the scar would bleed for a week or so. It went on to bleed for over six weeks, I had to visit the A&E of UCHL during the Xmas break as it bled soo much throughout the dressing and I woke up to blood on my pillow for six weeks. This was embarrassing as I was staying with relatives for some of the holiday, Three months late the scar is still there. I wrote an honest review of my treatment and mentioned his name. He had it removed. But I doubt that Yelp will allow vanity struck doctors like him to remove an honest review. I like the nurses in the Dermatology dept. and I like the Italian coffee and soup stand that is parked in front of the Whittington, but I never want to set eyes on Joqau Barrack as long as I live. And I would not wish him to cut a biopsy into anyone\s cheek. Not even in Harley Street which he arrogantly brags about. He drilled by cheek with the ferocity of a farmer drilling a carcass,
Over the last month I have spent a fair bit of time in and out of various hospitals in London. I…read moream thinking of doing a series. So let's start with the one closest to home. Whilst this isn't the first hospital I have ever been in, in London, it was the first to offer me overnight hospitality and they keep asking me to come back for more. I get the feeling the staff like having me around, or my health issue is more serious than it feels. The staff here are great. Really friendly and welcoming. When I checked in to A&E I was glad to have a friend with me to kill the time but I was seen by triage within 20 minutes and then only had to wait a few hours (it wasn't obviously serious) before being seen by a doctor. The A&E doctor was a nice guy, though I didn't particularly approve of the way he stuck needles into me, it hurt quite a lot (it was in the hand) and since I hate needles anyway (even writing this is making me feel faint) I was throwing up quite a lot. The anti-sickness drugs took effect swiftly and when the blood test results came back I was given a room in major injuries within 5 minutes and a private room on a ward within a couple of hours. Everyone from the porters to the nurses and phlebotomists were amazing, always willing to chat and make you feel included in their lives. My friends tell me the ward doctor was very attractive. I was a little busy being ill to really judge but I can vouch for my friends good tastes. I was impressed with the range of tests they gave me and very grateful that with the NHS I didn't have to pay for any of this. The food on the ward was, average at best however the canteen area was filled with choices and all of which looked delicious. I can recommend this hospital, especially because there is a therapy dog who comes to visit every day and there are lots of local groups who visit the elderly and palliative care patients to ensure that everyone has a visitor during the visiting hours. Whilst there wasn't a tv or a phone in my room the time was passed pleasantly. Ambulatory care is also a very welcoming place to visit as well as just a wonderful phrase to repeat. The staff take good care of you here. If you get truly bored you can always count the pictures of cats scattered around the hospital.
such an important facility locally because of my driving job i go there at least 3 times a day the…read moresite is massive and they specialise in so many areas of mental health and specialist care services have had problems with some staff not patients who seem to have an attetude problem the staff who are good are very hardworking and dedicated