3 stars for mixed experiences throughout my time here. Was sent to see a specialist out here…read more Big place but easy enough to navigate. Asked a nurse for directions once and was really friendly. Got to the right place, was registered and told to sit in the waiting room for my appointment. Got there a little early so as not to miss my 2pm appointment. Ended up waiting another HOUR til they called my name. What's the point of an appointment time then? Such a tease. Doctor was nice and helpful though. Hopefully can just email and phone the doctor from now on. Do not want to have to travel all the way over here again.

Hard to review these 2 hospitals, as they have good and bad points, so I'll just do this based on…read moremy most recent experience and maybe update it next time. My GP wanted me to get an x-ray, and said I could either go up on my own to Northwick Park and go to the x-ray department, or wait until the Northwick Park people went to my surgery, which is only once a week. So I decided it was best to get it out of the way and off I went. Within an hour of seeing my GP, I was at Northwick Park, waiting for my x-ray - but not for long. From the moment I checked in to when I left, having had the x-rays? 14 minutes. Can't really complain about that! It's 4 star instead of 5 as the walk from the tube is quite long (especially when you're sick or hurting) and the snarl of traffic in the front made the wait for the bus quite long.

As a foreigner that's accustomed to the level of care from my own providers, this hospital is AWFUL…read moreand I hope that I will never ever require any medical care when I'm back in the area. The safety of their patients from a security standpoint is NONEXISTENT. There were people that were clearly high out of their minds walking coming straight from outside the hospital in/out of the area where patients were being seen. It was concerning bc they would just walk around blurting out words and approaching people multiple times (myself and my mom included) asking for random things like a glass of water. When people The staff was ok. They were nice but they're clearly understaffed and their faces show it. I don't know if this is normal in this country but they would give people IV's in the hallway, they didn't even administer any of this stuff in a room! I didn't notice any of the staff washing their hands... After COVID and everything we've all experienced the past few years, we just didn't learn a darn thing.

Evil Nurses I had a…read moretwo-week stay at The Royal London back in 2016 and am still traumatized by the awful experience by "so-called" nurses. I had a broken pelvis and was thrown about like a rag doll by a male nurse after he changed my gown, and manhandled me into a clean gown whilst ripping out the cannula in my hand in the process, then literally thrown onto the hospital bed, all done without a word, I was given tablets that caused me to have diarrhea, I had to press the buzzer several times for a bedpan, which fell on deaf ears resulting in my horror and embarrassment in messing up the bed up, and if that wasn't bad enough, when the "so-called" nurse eventually bothered to attend to me (albeit too late) I was treated with utter disdain and disgust. The female nurse said "this is disgusting, you stink of dog poo" then proceeded to strip wash me in cold water very aggressively then threw the dirty gown in my face, saying "this is you" Hard to believe but true, I never in my entire 73 years of life been treated this bad and cannot believe this is the caring profession !!! Pure Evil

Extremely bad and poor experience . I can't believe how they can tear the people , so rude and Un…read morerespectful . Had a injure on my leg can't even walk and move and need it to wait 3 hours to give me nothing . Honestly and those people taking money for staying there and do nothing and to not communicate between each other . So bad . Especially the doctor without any uniform so rude . Can't believe this hospital it is still exist ..

dont go here unless your wanting to come out dead from infectionread more

They are in the process of a refurb at the moment so it has been a bit chaotic in the A&E…read moredepartment. The new waiting area is clean and smart although the lights are extremely bright to the point that they hurt your eyes. The staff are all generally helpful especially the staff in pediatric A&E. I would recommend the maternity section of the hospital, the midwives were lovely.

Appalling minor injuries unit. Triage happens quickly -…read morefine. Then wait and wait and wait. One person an hour gets seen while 4 or 5 arrive. Appalling. The chancellor wants more of my money to add to the mess.

In 1971 I was admited to the Hospital in the Grove, with Bacterial Miningitis. A dedicated and…read moreatentive staff got me through it. In two weeks i returned back to my flat (An American visitor at that time). It took me several years to recover fully. I was and I am a poor man. In leaving the hospital I thought even for me there must be somthing I can do for these fine dedicated people and this hospital. I bought what I belive was the first Telivision and the license for it [A 3 year license and a down payment on any possible repairs to be covered in full]. I still play music(Of course not many like what I do "o-well. I will never forget the Doctors and nurses, nor the spiritual cathorises of that event and recovery. WITH DEEP APRECIATION AND LOVE-SALUTE. I was 24 then. I am 66 now. Handsom loving and healthy!!!!!! I am indebted to the English Health service. God willing one day I shall re-pay you. In all sincerety PEACE LOVE JOY PROSPERITY!

Fraudulent advertising as a centre of excellence. In reality they do not provide standard of care…read moreservices such as ventricular assist devices. Go somewhere else for cardiac care. At least one lawsuit in progress against one of their egotistical surgeons

I have to give this hospital a 5*, particularly after the way they looked after me following my…read moreheart attacks. Their professionalism, compassion, understanding and approach were second to none. Even as a fellow professional I felt special and cared for. The food was excellent, better than some hotels I've been in. Can recemmend this hospital 500%..more. AND They love giving you good news!!!!! Thank You

I am an American citizen who became very ill on a flight from Boston to London. I came to the…read moreplace where I could not breathe. I was rushed by ambulance to the Hillingdon Hospital and was treated for a lung infection that triggered a massive asthma attach. The people were all very kind, but the hospital is in horrible shape.. I was shocked to see the lack of cleanliness and updated modern conveniences. No bathroom in a ward of very sick coughing women. I thought the woman across from me would die before my eyes. I was asked to pay 5,000 dollars within the hour to be treated. (not everyone could do this) I can say that I feel they saved my life...many breathing treatments, IV steroids and strong antibiotics. They did agree to finally give me an CT scan to check for a blood clot. I do understand this is Socialized Medicine, but I really felt sorry for the poor care of the property.. old, not painted and dirty for anyone who had no choice but to be there. I always thought Socialized would be a bit more Equalized for EVERYONE. I do thank you for helping me continue our trip to Greece which we had planned for many years. I am back in the USA and feeling well. Your staff is wonderful, but that hospital needs repair and cleaning especially if you are sending people there from outside your country....it is not a showcase for London. Thank you so much for helping me.

Veronia Greener GMC reg No 6028291 made a false claim on my records, namely that I was refusing…read moretreatment! I initially put it down to a typo and asked for it to be corrected in line with the GDPR and GMC guidelines that state records must be accurate an honest. The hospital refused. So a patient's word counts for nothing, if your title is Dr you can falsify patient records and your employer will support you. I find this so insane, Veronica's claim doesn't sound plausible, doesnt have a ring of truth and is just plain unbelievable. She and the hospital know they are putting my health at risk by denying me the care to which I am entitled. I wouldnt care if I wasnt forced to fund this charade; but we pay the salaries of the people who literally hate us and want us dead.

My impression after my experience here: They don't have common sense and don't really care about…read moretheir patients. Sat in the Emergency/Urgent care waiting area for four hours before I was told there is no treatment for my symptoms and just sent home. I told the receptionist I was there because I thought I had the flu. I told the healthcare professional that took my temperature and blood pressure that I was there because I thought I had the flu. Neither of them told me that they don't treat my symptoms. It wasn't until I saw a doctor after four hours of waiting that I was told there is nothing to be done about the flu. The doctor was rude, too. I told him I didn't go to class because I didn't want to get anyone sick. He said, "So you came here to get the doctor sick?" THE DOCTOR IS WHO YOU SEE WHEN YOU ARE SICK. THAT IS YOUR JOB. He asked what I ate that day and the judged what I had to eat that day, "It's pretty odd to be eating that" when I'm feeling this way (Ok, so I'll starve myself. Oh wait, already did that in the waiting room). I left with nothing to help me feel better and humiliated enough to want to kill myself :)

Listen. I don't…read morecare what anybody says about this hospital...it's a yes for me. I'm currently in London with a group, and one of the individuals desperately needed medical care. Urgent care would've cost us $150 USD, but I took the person to the emergency room, and in less than two hours we had the prescriptions we needed ... For free. I cannot be mad at a national medical system that allows anyone and everyone in need of medical help to go to a place where there are medical professionals who will actually help them...for free. You can feel any kind of way you want to about the UK, but you may not hate on their national medical system. If this was the States, they would have either NOT seen you without insurance, or you would have gotten a bill for thousands of dollars. Thousands. This was $0. ZERO 'effin dollars. Kudos, NHS.

Went here as a tourist mainly to see the Lindo Wing steps where the royals step out to introduce a…read morenew baby to the public. Because of construction, what should've been a straightforward shot from Paddington Station became a meandering lost walk through the piss smelling side streets and alleys, but thanks to CityMapper, we eventually found it. The architecture is nice, but if you didn't know the significance of the spot, you could easily pass it without much thought. When we went, the door was partially open, so we could take a peek inside which was just a typical waiting area with seating. Finding our way back out was much easier since instead of bothering with the side streets, we went out to the main road and made our way back to Paddington Station a few minutes away.