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    St Matthews Advanced Dentistry

    3.4 (5 reviews)
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    Ask the Community - St Matthews Advanced Dentistry

    Kentuckiana Oral Maxillofacial and Dental Implant Surgery

    Kentuckiana Oral Maxillofacial and Dental Implant Surgery

    4.0(3 reviews)
    2.0 miBowman

    Short version: Lacks compassion and honesty. Avoid!…read more We came for a consultation in advance of having my daughter's wisdom teeth out. They patiently explained what everything cost, and we put down a deposit to secure the appointment. The day of the surgery, we had an extremely bad experience that could have been avoided. As I was called back after surgery, the nurse assistant coldly lectured me, telling me my daughter was emotional (as some people are after surgery) and not to hug her or comfort her in any way. When I went in, my normally stoic daughter broke down sobbing and the nurse assistant glared at me as though daring me to reach out. On the way home, after I had paid the quoted balance, all my daughter could talk about was how this young woman had treated her while she was half incapacitated. The woman berated my daughter for crying and even told her that she was upsetting other patients. (Knowing that this was not an unusual reaction, she could have discreetly separated my daughter from any allegedly upset patients.) For days afterward, that was the part of the surgery that was the most painful for her. There was no followup appointment, and a month later my daughter was still experiencing discomfort and does not want to go to the dentist anymore. Obviously, we didn't want to go back and risk getting our heads bitten off again and just figured we would let it drop...but imagine our surprise when we got a bill for $613 that they hadn't bothered quoting us for! As it turns out, they had messed that up too and quoted us a bill that was more than 25% less than what they actually wanted us to pay. They agreed to give us a discount on the remainder, but it's not enough. I am giving them two stars instead of one because at least she didn't get dry socket or any complications from the procedure itself. It's just the support staff that was terrible. So, to recap: They were unprofessional, unprepared, and frankly unrepentant. I will never, ever recommend them to anybody.

    This is the most efficient doctor's office I have ever been to in my entire life and I am a doctor…read more I would know. I came for my 10:00 appointment at about 9:57. They gave me the paperwork which I did in a few minutes, and in the meantime they called my dentist office to get the x-rays. Not 5 minutes later they called me in the back. The oral surgeon came only 3 minutes after I sat down in the chair. He spent more time with me than most doctors do with their patients. Last but not least as I was leaving within 15 to 20 minutes someone emailed me the pricing breakdown, most importantly saying how much I needed to pay out-of-pocket after insurance. The previous oral surgeon I went to... Their office took 1-2 months before they called me with that kind of pricing information.

    St Matthews Advanced Dentistry - oralsurgeons - Updated September 2026

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