When first researching memorials, I read the "one star" negative review…read more I wasn't deterred, figured I'd give them the benefit doubt and they are local to me. I called spoke with Claire, set an appointment just a few days away. Claire was punctual, welcoming, informative taking our request and all necessary information. We were eager to hear. When not hearing back for TWO weeks, I gave a courtesy call with a pleasant message, stated just curious as I d like to get this going before weather turns but indicated no rush. After another week, and no return call (they do not answer the phone) I called again stated the same query and re read stated my e mail and phone number. Now four weeks I call again, as pleasant as possible. I stated I'm a forty year business owner, so I understand busy better than most, but questioned why have we not had the courtesy of a call. I don't understand not calling back, I don't understand not answering a phone call from a perspective very serious buyer. As of this writing of this review it has been seven weeks since I left Claire at the "establishment " with all necessary information to formulate a price to move forward. I emphatically encourage anyone not to go here for a memorial headstone. By the way, I'm doing this so my children do not have to. One star is being generous, but to be honest they "earned it" by their own inaction

Had previously purchased a headstone from this place (Bill Wambach) when my mother passed away…read more Went to them when my father passed just to get the date of death engraved (which we had discussed with him at the time of purchase). He was so eager to meet with us when he thought we were buying a new headstone, but when he found out that it was just an engraving that was the last we saw of him. My father has been gone for a year and still no DOD. Won't return calls, basically hides if you go to the office, etc. WORST SERVICE EVER!!! If I could give it zero stars I would. He should be ashamed of himself!

The staff of this funeral home was so caring and professional. They helped my family through an…read moreextremely difficult time and we couldn't be more grateful.

Burnett and White took great Care in our funeral arrangements for our Dad. They are compassionate…read moreand loving family. Could not have gone any better. All our requests were no problem for this establishment I highly recommend them.

After my father died, I was surprised to learn from my mother that she would be using this mortuary…read moreinstead of the one our family used many times in the past. The entire staff at Doyle did an absolutely wonderful job with my father, from the pickup at our home to his interment. Everyone there is caring and attentive, making a difficult situation easier to handle. My mother expressed how pleased she was with how everything turned out (justifying her decision to switch). I highly recommend Timothy P. Doyle Funeral Home for your funeral needs.

I went to a funeral with of a friends father last year. I did not go to the funeral home, but at…read morethe church, Doyle was rude and visibly impatient. He showed no compassion and kept rushing the family in the most impolite way and obvious way. No tact, no compassion and no idea how to treat this family

The family owned funeral home is the best in the business. I've been a guest and have had family…read moremembers there. They are professional and compassionate. I recommend their establishment.

We could not have been more pleased with McHoul's Funeral Home. They took care of every detail…read morefrom A to Z including the writing and placement of an obituary, flowers, the funeral Mass, transportation, uploading photos for video presentation during the wake, cards, acquiring death certificates, providing options, and answering all questions. It made our lives simpler during the process. Definitely deservinf of 5 stars. --Michele D.

I have used the services of Simple Choices twice now over the last 7 years. Each time, Roy and his…read morestaff have been professional and compassionate. I felt at ease from first contact that my loved one (and I !) would be treated with care and respect. I appreciated the prompt response from the moment I reached out. Without hesitation, I would recommend Simple Choices for end of life arrangements.

I'm a year late writing this review, but it was recently the first anniversary of the death in our…read morefamily and it reminded me that we intended to share our glowing review of Simple Choices but didn't get to it in the months immediately after. At the time, I called around to at least 4-6 different places in the Albany area to understand the cremation options available, at a very stressful time obviously. Roy was BY FAR the most compassionate, patient, responsive, and clear about what to expect. Seriously, you just don't want to deal with the impersonal or callous attitudes that came across in my first phone call with some of the other places that offer cremation services. There wasn't even the smallest hint of anything other than the ideal level of genuine helpfulness from Roy. On top of that the prices were extremely fair, and the environment and decor in the Simple Choices funeral home is very comforting. Looking back, it also feels good to have supported a business & team that is committed to doing the right thing for people at their worst times. They live out ALL the values stated on their website. Oh, and I should also mention just in case anyone's looking for this detail in a review - our family isn't Christian, and Roy was nothing but pure kindness and understanding on adjusting the decor in the funeral home for our small family viewing. Roy & team, from the bottom of our hearts, thank you so much for your excellence at serving us at such a difficult time. If we could leave you a 6 star review we would!