Dishonest about the condition of the vehicle they sold me. I should have brought it to another…read moremechanic which is my fault. But they said they had fixed parts that were very obviously not replaced such as the alternator battery brakes and a 1ft x1ft rust hole in the floor ,the windshield they replaced leaks everytime it rains and I am experiencing electrical issues probably because of the water their work allowed in the car . I was left stranded and missing work the first week having the vehicle that they said was completely ready to go anywhere. It was leaking coolant missing an air filter and had various parts that the bolts weren't tightened down. They blamed all the issues on their grunt. I understand it's a used car but coming from a shop the dishonesty was very disappointing especially since they were nice people. Don't be fooled tho there is no way they didn't know about the issues with the car they sold me and there's no reason for them not to be honest about those issues. I wish I could give 0 stars

Jesse did an excellent job with rebuilding my transmission. His price out shined the other…read moretransmission shops I went to. He saved me $$$!!! Thank you

I would not recommended. I called Teejay about fixing the brake line on my daughter's car. He came…read moreand did a diagnostic for $95 and said that fee would be applied to the labor fee. Once he came and did the diagnostic he said he would try to find the part for her vehicle. The next day or so he informed us that he was unable to find the part and it would have to be ordered. I asked him if he could order it because mechanics usually get a better price, as well as to insure we had the correct part. He told me he was unable to find the part at the auto store or the pull apart and we would have to do it. We found the part for $150 and sent him a screenshot of it and he confirmed it was the correct part. After ordering the part, I found another mechanic to because I wasn't feeling great about our interaction when asking him about the part. The other mechanic came to put the brake line on but the break line,Teejay confirmed was the right part, did not fit. Hence, why I previously asked him to order it. Nonetheless, the other mechanic said he would get the part himself. He was able to find the part at several locations as well as pull apart. He got the part for $12. Once we were able to get everything taken care of I reached out to Teejay to see if he would refund the money that was to be applied to the labor. He said he would not refund the the money he would have only applied that to the labor. I said ok but also the part you said we needed was incorrect. He became argumentative and rude about the whole situation. I can understand if you have a no refund policy as far as the diagnosis goes, but there is no reason to be rude and, hostile about it. He was definitely unprofessional as far as my overall experience goes, even when asking about him ordering the part. Professionalisim goes a long way when providing a service. *and if you read some of his responses to the other reviews the tone says it all *never asked for anything for free. I asked for the refund for what he said he would apply to the labor. And AGAIN, if that is the policy, no worries. My overall point was the rudeness and unprofessional, as highlighted in his response. Never the money.

he was very rude and short when I called for a quote for something needing to be fixed on my car,…read morenever again, I've never had anyone deal with me like that.

I own a Mercedes ML 350 and it's 11 years old. MegaWorx has been my go to auto center for 5 years…read morenow. I will only let them repair my car, do my maintenance and check for any problems. The owner Donte is super helpful and knowledgeable. If you want quality and reliable service give them a try!

Bad business they stuff get stolen off my vehicle after I paid them to service my truck and it…read morestill didn't work correctly bad after market parts

Man when I say there is a god there is these guys checked my car out found the issue and fixed my…read moreproblem in mins I am beyond grateful for them

I really wanted to give a positive review because the brake pad replacement itself went smoothly,…read morebut unfortunately the experience took a turn afterward. When I went outside after the service, I immediately noticed a lug nut was missing. After looking closer, I saw that the wheel stud itself was broken - which I know for a fact was not damaged prior to the repair. When I contacted the mechanic about it, he did not deny breaking it and asked me to go purchase a new stud and lug nut, which I did right away. He said he would return to install it, but after that point communication became very unreliable. I texted several times with no response. When he finally replied "yes" to confirm he would complete the repair, he still never followed through. Since then, my messages have gone unanswered. On top of that, he told me the broken stud was "no big deal" and that he knows someone who drives around with multiple broken studs - which was extremely concerning to hear from someone responsible for vehicle safety. I don't feel comfortable driving with a broken wheel stud, and the situation has been left unresolved. I wish this could have been a positive review, but based on the lack of accountability, poor communication, and safety concerns, it cannot be.

Michael at ATL Urban Garage could not have been kinder and more attentive throughout my entire…read moreservice experience. When assessing my car for regular maintenance needs (new brake pads and an oil change), he thoroughly investigated my all of my concerns and listened to me. The services my car needed were priced very fairly, and I didn't feel taken advantage of. That part is especially important to me as a woman who has been overcharged for unnecessary services in the past - you won't have to learn that hard lesson here! I have limited knowledge about cars (and LOTS of questions as a result), and Michael took care to address each one of them. He was patient, thoughtful, and so welcoming! If you have the pleasure of spending an hour in his shop while waiting for your service to be completed, you won't be without a great companion. He is a busy man, but clearly makes time for his customers. I would absolutely recommend this shop for their quality of service, kind staff & owner, and great value.

Michael was very knowledgeable and informative. Was very respectful also. Highly recommend!read more

Sorry to report that this business has closed due to the death of the owner, Ken, in early 2022. I…read moream very sad to learn this news, since I had recommended them to another friend, and wondered why they don't answer the phone. I stopped by the other day, and there are cars parked inside a locked gate, but no signs of life anywhere. Ken and H&M had been recommended to me by another friend when a different mechanic's repair of my 2003 Honda Accord ended up with sludge in my engine. (I had used that previous Honda-only mechanic for many years, but then stopped using them after they messed up my car. I couldn't trust them anymore.) Ken told me that I would have been better off replacing my engine instead of repairing it, and that it would have cost about the same, or even less, to do that. Ken and H&M were always honest and reliable. I have since traded in that old Honda Accord for a new one, and was looking forward to going back to Ken and H&M after my manufacturer's service contract on my new car expired. Sadly, due to Ken's death and the closing of this business, I will need to find a different mechanic if I don't want to continue using the Honda dealer where I purchased my new car. There are no signs outside that the business is closed. I'm guessing the family is still in a bit of shock. I have attached a photo showing the gate is closed during normal business hours.

I was in a desperate situation with my car today because my battery was having issues, causing…read moreother malfunctions with the power steering and acceleration. I needed someone to help figure things out. The store I bought the battery from said that the battery needed charging, but I knew better since it wouldn't hold any charge since after driving for 30 minutes. When I showed Ken, he helped me right away with testing the battery and confirming that I need it replaced. He insisted that I don't drive the car until it got replaced. After the store replaced the battery, everything is all fixed with my car! I will be coming here for all my car needs. I am thankful for Ken's quick response to my problem.

I sent my Excursion diesel to Wayne with a bunch of issues and got it back much more quickly than I…read moreexpected. He caught a few issues that I wasn't prepared for but he handled them and at a very fair price. Wayne is very knowledgeable and constantly sends updates on his progress so you're not left in the dark, waiting to get your vehicle back. Highly recommended!

Wayne is an amazing person and mechanic. Good vibes and he has experience in foreign cars unlike no…read moreother! Found the problem and got it taken care of without up charging us. He is our mechanic whenever we need anything!

Highly recommend this place! Family owned business, professional staff and work done in a timely…read moremanner. I had a scratch/dent on my door and they did an amazing job. I am one happy and satisfied customer

Fast, efficient, and informative! They get you in and out as fast as they can. Work is always top…read morenotch and I learn something about my car all the time. They are upfront about everything. I'm always fully confident with their recommendations and work. Even though I HATE spending money, I know that whatever I have to spend it on here is guaranteeing me receiving quality service! Fully recommended for females as well. Y'all know how people think we are easily fooled. PAC isn't going to try to scam!!!!!