They took care of me very well . The doctor and all the nurses were beyond compassionate . I almost died from becoming violently ill from some mystery illness I was pointed towards this hospital by my VA representative. I recommend to anyone this hospital !!! read more

The Doctors are one thing but an ugly nurses personality and dispositon is another. You can't be ugly to patients or their visitors, especially if you are the HEAD NURSE Tina, on the third floor. Good luck with her, that is all. 10/04/2025 read more

this hospital was such a horrific horrible experience !!! hospitals in third-world countries are much better they put an anti-roll belt on my husband so tight, he couldn't breathe deep I kept taking it off...they kept putting it back on, when I would leave, for a meal ...they put it back on very tight he got pneumonia horrible aseptic practices !! nurses long hair dangling over my husband that I knew was doing the same over order patients he got scabies from this disgusting place read more

Husband went to the ER for shortness of breath, fever, chills, he also has COPD. All nurses, rrsp. Therapist were great along with the 2 NP that saw him. A Doctor popped his head in for a few minutes , barely listened to his lungs, and was going to discharge him after breathing treatments, his O2 says were low. He was admitted.. When he asked to see his Pulmonary Dr. ( He is a patient of North Lake Pulmonary)He was told No "we don't do that".. he asked twice for a consult... Again was told no.!!!!! His pulmonary Dr. Makes rounds all the time... My husband was very upset... This is not the first time he has been admitted for this issue. And pulmonary always sees him.... When he had his follow up with his pulmonary Dr. And was told what happened, was told that if a consult was put in they would have seen him.... That they just didn't want to put a consult in...VERY DISAPPOINTED IN STPH... SHAME ON YOU.!!!!!!!! read more

After hesitating, pain was so bad went to Emergancy room early evening. The staff was perfect in every way, courteous, polite, efficient, and kind! From the shot to the medicine prescribed, they explained everything even being very busy. They took the time to explain everything to each patient. Five Stars ! I would recommend this ER ! read more

OCHSNER has the TOP Physicans associated with St. Tammany Hospital. Had care at STPH over 40 year period, and pleased....

The only person at this hospital that cared about my mother was the ICU a nurse Sasha. I feel sorry she has to work at St. Tammany. I'd like to call our very specifically the 'social worker' -- Amanda-- who spent days running around without being helpful. I called her no less than 10 times in a week. She returned my calls only after my husband (a lawyer) demand she do her job. She was eager to dump my mother on the street without any real instructions. In fact. The doctor never addressed me. I spent nights at the hospital and not a single call or visit. I had to read papers and google the conditions to understand anything. Meanwhile Amanda walked the floor appearing as though my mother was the problem and she wasn't. These people should not go into healthcare. My mother cared for people -- as. CRNA for years and never treated patients this way. Her lack of communication and awareness of anything baffled me. It was nice the staff finally bathed mom. I had to ask for two days. read more

We got to the emergency room at 10:15 am. At 12:15 the doctor let us know that they were admitting my 67 year old husband with double pneumonia. He said that they were busy so it would take "about 2 hours" to get him moved up to a room. It is now 6:30 and he is still in the emergency room. The nurse said that there is a room available but she was "waiting for the nurse upstairs". NEVER did anyone offer my husband anything to drink or eat. Meanwhile I am watching the nurses joke and laugh with one another. I am petrified that 7pm shift change will start and we will be stuck here even longer. THE WORST. read more

This is by far the cleanest hospital I have ever stepped into, we live near Gulfport memorial and it was so gross we left, we ended up here. This is an hour from home and I will gladly travel to come here. This ER was slammed and they were on top of everything, each and every person that came in, was getting seen almost immediately. They were running X-rays, ekgs, etc while people waited for a room. It was very surprising, in the best way possible! Highly suggest this place over any surrounding area hospitals! read more

Had chest pains, so urgent care wouldn't take me. I went to St. Tammany and they hooked me up to a monitor. After that they left me in a room for 20 minutes or so. During this time they were not busy. I saw and heard the nurses outside my room gathered around a desk speaking about patients. They were saying " What a joke, this guy thinks he's having a heart attack, ...." I was hooked up halfway to something at this point and could not leave. The light in the room turned off because of lack of movement. Then a nurse or NP came in the room to speak to me, made me feel like a moron. I found out later that the change of synthroid medicine made me have pain in my chest. Thank you for the 2,000 dollar bill St. Tammany! read more

In retrospect, no I would never opt for this place. On the Northshore there is an option of one other hospital, Lakeside Memorial. Anything has to be better. So for starters, my first ER visit, I was well taken care of, but when they asked who was my PCP? Well, since we had just moved back to Mandeville, I did not have one. They recommend Dr was DR. CHARLES BALETTE. He put my husband and I through so much pain and suffering. I am now able to look back, but at the moment that was all we had to go on. At first, we thought he was the greatest thing since sliced bread, fast forward three years and I am so sorry we ever put our trust and well-being in his hands. read more

Never coming back here. They are too fast...not! only about a 12 hour wait each time. I'm in medicine so I know how busy things can get, but this place isn't busy and this is beyond normal for an ER. read more

This emergency room close by in Covington to me. If you expect companionate care. You will not find it here. Stay away... No one cares or will treat you like a human. I'd rather go to a quack than endure another painful, unhelpful long day at the Stph er. Good luck read more

The emergency room remains the weakest link at St Tammany Parish Hospital. I received good service as an inpatient and at Mary Bird Perkins, but the folks in the emergency department could not care less about anyone. They have absolutely no caring, compassion, customer service, or tact. After arriving in severe pain due to a pinched sciatic nerve, not only was I not assisted out of my car, but also when I asked if they could get me a stretcher was told they were full and the hospital is full. That implies to me, go ahead and turn around because you're not welcome here. As I turned my husband and said take me to Lakeview I was asked if I was going to go ahead and register? I said "But you said you were full?" to which I was told there is an extensive wait time. I asked how long, an hour and a half? She replied yes, it could be an hour and a half. So why then do you put fake wait times on your website of 7 minutes or 10 minutes when you know your ER is full and your hospital is full to the point where you're turning people away? It would be more honest to note try another emergency room because we don't have any stretchers, any open rooms in the ER, or any open rooms at our Hospital. Luckily, though I suffered through the ride to Lakeview, the staff there were caring, compassionate, and highly competent. I wouldn't bother stopping at the St Tammany emergency room ever again. Oh, and they may not be the only weakest link at STPH. The breast center totally botched a biopsy of mine 3 years ago. Including, forgetting to mail my pathology specimen to their lab in New York. Pathetic! read more

I had an MRI last Friday and I had to wait over an hour for a scheduled procedure and I requested a copy of the disk as per MD and when I was finished there was no one to give me a disk! Terrible customer service, the WORST‼‼ read more

The staff's hospitality is a hit or miss event. Yesterday it was a miss for the recovery unit. I was visiting with my wife and was treated like a child by a a nurse on the floor. When I spoke with the manager it was like talking to the wall. read more

Give a lower * but it won't let me staff in the emergency room is very rude and unprofessional the nurses are unprofessional trying to get some help to help him be more comfortable in his room until covid-19 can be diagnosed on my buddy I have to leave his room why send me back out into public back if you want to get on top of it stops it like this read more

St Tammany Parish Hospital - This is the last place I would bring a dead goldfish for medical help. No amount of skill is worth a worthless attitude #kissmyass - Hospitals Near Me - Covington, Louisiana

my mom has been in and out of here many times in the last two years. Every time it gets worst ! by far the worst Hospital I've ever been to !! hands down . the worst !! We have experienced ER problems . Very Rude ! Nurses 90% Rude and have absolutely!! No compassion ! I don't recommend this place at all ! if I could give it A -- 5 I would !!! read more

If you are elderly or disabled then this is not the place to go. I have now been involved in 3 situations with this hospital where they sent people home with no help. My mother was hit by a truck went to the ER and was in alot of pain thankfully nothing major was wrong but my elderly parents were sent home late at night. Now twice they have sent a women I take care, that has MS and cant walk, home after a procedure. They refuse to call transport to help. Not sure what's worse the process and procedures from the administration or the lack of help from the nurses on the floor. read more

The address here is for the Physicians Clinic in Covington, not the hospital. The care is always first rate from the Drs and the nurses.

I was in pain (mainly disabling sciatica pain) and was kept waiting in an almost empty ER room for over four hours. Nobody saw me for 2 hours, at which time I was given an X-ray. When, another 2 hours later, I finally saw a NP, my problem was misdiagnosed. Or, rather, my main complaint was not treated. I left still in pain, and the next few days were worse. I will try to avoid this hospital in the future. read more

St. Tammany ER gets an A+ from me. Went late on New Years Eve, because I'd been seeing flashes of light all day and feared I might be having a stroke. Everyone from Brent at the front desk to Tutti in admission, Cheryl the nurse, Austin the nurse practitioners and Dr. Martinez was compassionate, professional, thorough, and friendly. I have nothing but good things to say about my experience last night, and on previous occasions. read more

Please BEWARE that if you use ANY of the Hospitals Outpatient Services, such as the Mandeville Diagnostic Center, you will be billed at the same rate as if you were having inpatient labs run at the hospital. My insurance was billed for over $1000 dollars for labs that were run by labcorp for just over $250. When I contacted the hospital they told me that they bill ALL of their services under the same codes and under one Tax ID all for the same price to the consumer regardless of where the services were conducted. I asked how can you justify charging 400% more than your competitors for the same services? She said to me "well it's up to you to know how much it costs so...." excellent customer service! So basicly her answer was it's your own fault you did not check. You all should make your customers aware that your outpatient markup is 400%. Maybe then you would avoid losing a customer. Truth be told I thought the services rendered were fine. But if I had known that it would be at 4 times market price I would have taken my money elsewhere. Don't worry I will not make that mistake twice. read more

My Mother had to be brought into St.Tammany ER couple months ago. She had early onset dimentia. She would get confused and very depressed she took too much of each one of her prescriptions and I panicked bringing her to ER . Once we arrived to park in ng lot she began to really get confused she was combative loud screaming the security officers were alerted and they brought her inside the hospital while I was parking the car around the side. When I called the ER to see if she walked in on her own they explained to me that she was brought in and she was very combative in the back seeing a Doctor. While this ER nurse who was put in the phone was very rude and In the middle of her explaining I heard clear as day another female voice say to her where do you want me to put her? And then I heard the same voice say No we can't expose her and put her in there with those patients .they are all infected. I screamed is she talking about my mom!! She said oh yes mam she is just asking me where to put her so she has her own room. I said No I heard her specifically say to you No we can't put her in with those infected patients. I said you already know her medical history she just had quadruple bypass heart surgery liver disease cardiovascular renal kidney failure etc etc she hasnt been vaccinated . She will catch it and die immediately. I began crying and she was just as cold as before and simply said mam we aren't putting her in their with infected patients she was aggregated with my mom she was a pistol in there but they treated her like she was a junkie because she took alit of her meds. I get it but still she was like you need to come in here which I did and explained everything to a social worker cop security doctor treating her. I said to them respect her she was a LPN for 33 yrs charge nurse too. Damn good nurse. He PEC my mother to Lakeview senior psychiatric unit. She was brought the next day and 15. Days later they finally decided to let her go her insurance stopped paying is what happened but I spoke to counselor was picking her up on the 16th day I show up and she isn't there she was brought to Lakeview hospital in the middle of the night with high fever and breathing problems . I showed up and still wasn't able to see her because she was still a psychiatric patient no visitors plus on a breathing machine now. It took them 2 hours to locate where my mother was and get her identity straight . I brought her belongings they never gave them to her. My mother died three days later. The staff had my number no one called me she was alert enough to give them my son's number she didn't remember my new cell and my son didn't call my new number he didn't know it. Had it for a week. Anyways she was tested three times kept saying negative for corona even though all the symptoms TB they even tested for. Well I was sick and my daughter very same time she fell I'll we tested positive for corona but we were exposed to someone infected who is now dead we found out. So I think my mother caught the virus at St Tammamy hospital because she was purposely placed in a room with other infected corona patients who were dying. All because she was a little loud . My son held her hand while she left this world thank God for him I know she was so scared. So I didn't get to see her or say goodbye. Her ring was also missing. read more

If I could give this hospital "zero" stars I would. The doctors, nurses and social workers provide substandard and second-rate services. My niece is currently a patient there. She's unable to feed herself. Dietary brings her food in her room knowing she's unable to feed herself, and nobody cares. The tray is left the same way as the dietary department left it. She's unable to turn her body and no one rotates her. They don't provide clarity to her mother so she can better understand what's going on with her daughter. She stated she has asked the nurses to inform Dr Weens she would like to speak to her, but to no avail. She stated the social worker ( Jasmine Nelson) hasn't been helpful either. According to the "Florence Nightingale Pledge"they promise to uphold the Hippocratic oath, but it's hard to believe this has occurred with my niece. Doctors also take the "Hippocratic Oath", but again it's hard to tell. Social Workers should always utilize their profession with integrity and dignity. Code of ethics are huge. I will never recommend this hospital to anyone. read more

The emergency room service was horrible. Waited in the lobby for 2 hours before we got to the back. It was unprofessional the way they handled things. read more

Was just here with my mother who had fallen in the middle of the night and ended up with a bad broken femur (thigh bone). The triage room she had was clean and big which was nice bc we spent 12 hours in there waiting for a room. Overall the ER had some typical issues that you see in every hospital, but the communication was awful. We were told she was immediately going to surgery so no food or water. Understandable. This was at 4am. By 3pm I went and asked what the plan was and found out surgery was the next day. Again I understand scheduling, but my 81 year old mother was starving and so thirsty. One nurse, not ours, was combative and argued with me over what I was relaying to our nurse. I had one of the Dr's we saw names wrong. Well, she definitely told me there was no such Dr., etc. I'd been up since 2am - I was forgetting my own name at that point I was so tired! I wish I had written down names while I was taking notes about my moms fracture and pending surgery for my sisters. One helpful night nurse showed me a quick way to get in from outside while making phone calls to family. Guess that was a no-no bc the Managing nurse of the ER chewed me out for coming in that way. Not my fault bc I was told to use that door, but she was so ugly and condescending to me over something I didn't realize was wrong that I wanted to and will report her treatment of "customers" so to speak immediately and not just on Yelp. She could have relayed her message in a much better tone instead of being nasty and rude. BUT, my moms nurse, was so very kind and helpful. Again forgotten name, but she had dark hair, wore cat framed glasses and just had her own son there for pneumonia. I mention her in detail just in case the higher ups there read this review bc she was great and I was so thankful and appreciative of her. She deserves recognition. Same goes for a young African American gentleman who also wore glasses. He may have been an Aid bc he had to help mom with the unpleasant stuff like bathroom duties and helping to adjust her bed. A thankless job, but he was so cheerful and friendly which made her feel better. Overall a good ER with the exception of two bitter nurses. read more

Second floor is one of the worst hospital floor ever and along with 3west 3east being a poor pissed floor's ever the social workers like to harassed my parents with skill nursing facility wish they didn't want and they threatened my parents by taking their previlage away if they don't go what a terrible bunch and mean recommend against going there. Malcolm Windomjr The staff's hospitality is a hit or miss event. Yesterday it was a miss for the recovery unit. I was visiting with my mother and dad and was treated like a child by a a nurse on the floor. When I spoke with the manager it was like talking to the wall. In retrospect, no I would never opt for this place. On the South Shorethere is an option of one other hospital, East Jefferson General Hospital Anything has to be better. So for starters, my first ER visit, I was well taken care of, but when they asked who was my PCP? Well, since we had just moved back to Mandeville, I did not have one. They recommend Dr was DR. CHARLES BALETTE. He put my husband and I through so much pain and suffering. I am now able to look back, but at the moment that was all we had to go on. At first, we thought he was the greatest thing since sliced bread, fast forward three years and I am so sorry we ever put our trust and well-being in his hands. The emergency room remains the weakest link at St Tammany Parish Hospital. I received good service as an inpatient and at St. Tammany Parish Hospital folks in the emergency department could not care less about anyone. They have absolutely no caring, compassion, customer service, or tact. After arriving in severe pain due to a pinched sciatic nerve, not only was I not assisted out of my car, but also when I asked if they could get me a stretcher was told they were full and the hospital is full. That implies to me, go ahead and turn around because you're not welcome here. As I turned my husband and said take me to East Jefferson General Hospital I was asked if I was going to go ahead and register? I said "But you said you were full?" to which I was told there is an extensive wait time. I asked how long, an hour and a half? She replied yes, it could be an hour and a half. So why then do you put fake wait times on your website of 7 minutes or 10 minutes when you know your ER is full and your hospital is full to the point where you're turning people away? It would be more honest to note try another emergency room because we don't have any stretchers, any open rooms in the ER, or any open rooms at our Hospital. Luckily, though I suffered through the ride to East Jefferson General Hospital, the staff there were caring, compassionate, and highly competent. I wouldn't bother stopping at the St Tammany emergency room ever again. Oh, and they may not be the only weakest link at STPH. The breast center totally botched a biopsy of mine 3 years ago. Including, forgetting to mail my pathology specimen to their lab in New York. Pathetic! Staff in emergency room admission is terrible. The coldest rudest people on earth. Would NOT let them wk on my dog for sure as he can NOT talk. RUDE RUDE RUDE. This emergency room close by in Covington to me. If you expect companionate care. You will not find it here. Stay away... No one cares or will treat you like a human. I'd rather go to a quack than endure another painful, unhelpful long day at the Stph er. Good luck I would not let my dog go to that hospital. read more

Went to the ER department because I have been very ill for a while and felt like if I don't get help I was gonna die severe chest congestion sores deep sores over my arms legs face chest back and losing vision in both eyes The ulcerative lesions looked almost septic. I believe I am suffering from a severe fungal infection invasive fungal infection I explain this to the doctor as he met me in triage I never made it past triage. He looked at my lesions looked at my hair falling out and told me there was nothing he could do for me even though I had fever in the last 24 hours of 102 and my chest is so congested I could barely breathe. I was told he could give me a number to a dermatologist but he could not do anything further for me he didn't do anything for me at all. No test no x-ray for my chest no bloodwork no urine sample yeah ask me did I shoot up drugs I kindly ask him please not to ever asked me that question again As I am not a drug attic and I can't stand to come to the hospital it takes a lot for me to do that and to be treated so poorly is unacceptable I was refused treatment standard of care was not up to par. Malpractice suit Is coming your way St Tammany parish Hospital. I looked on my chart and seen where they diagnosed me and made discharge papers like they treated me when that's a lie how can you diagnose me when I never left triage and you told me theirs nothing you can do for me in triage. Lies and corruption is what's going on here my insurance better not be filed under these false pretense. I will contact my insurance company as well to make them aware of this situation as well as the board of directors all news media and social media to bring awareness to the poor care being giving by thIs facility. read more

My daughter, who was 9 months old at the time, had to have surgery on her foot to remove an extra toe she had at birth. The entire staff was phenomenal! From checking in to leaving after the surgery, everyone was so attentive to me, my husband and our little girl. I'm sure that her being a cute little baby was very helpful. :) Her pediatric orthopedic surgeon was THE BEST!! I am very thankful to STPH for taking such good care of my little girl, as well as putting this nervous Mama at ease. read more

This place NOT worth 1 star! On 11/6/18, I took my 8 year old child to STPH ER Covington for difficultly breathing. He has a history of allergies and asthma. The signs he was showing was hard to distinguish if he was having an asthma attack or having an severe reaction, holding throat, glossy eyes, etc. In the midst of the panic I pumped him with the rescue inhaler for airflow and I took him to the STPH ER. I gave the male receptionist/rep my child's name. He told me to be seated. I assumed the guy checked him in and going to get a medical personnel to further assist. After about 10 minutes or more of waiting I went back to the desk to check the status of my child being seen. Another male receptionist/rep told me it would be a 3 hour wait. I had to repeat it to make sure I heard him correctly. I said my son having difficulty breathing and you telling me the wait time is 3 hours. He nonchalantly said yeah! I got my kid and went to another ER and was treated immediately for asthma attack and check for anaphylactic reaction. I work in healthcare I do understand there may be a wait and I was very patient. But have the decency to check his throat to see if it's closing up or send him to the Peds ER part to be evaluated to see why he's having difficulty breathing. Don't just dismissed me and be so unconcerned! STPH ER Covington has failed me and my son! read more

I have had 3 orthopedic surgeries & 1 abdominal surgery as well as trips to the ER for myself & my family. Always the best of care, absolutely the best nursing care I've ever received. read more

Quality care at the highest degree.

We went in for emergency surgery!! My boyfriend broke his femur and this was the closest hospital. Our experience was amazing. He was seen right away. Dr. Bonvillian was great!! The whole staff made us feel at ease. We were there for 3 days. All the nursing staff was very knowledgeable and professional... I'm so glad we choose to go there. read more

Can not get answers. My 84 year old mother with Alzheimer's was sent to hospital in dehydrated coma , she has a living will and I have medical as well as durable power of attorney. Hospital had a nurse sign the consent to treat form as her legaly appointed representive. I was ignored by Doctor and she was revived to a worse state than before.I was told by hospital attorney that they will obey doctors orders before what patient wants. Patients have no rights. read more