The Kirklin Clinic (5/5) has always pulled through for me. They are the main reason I moved back to…read moreBham in the first place since my physician was here. The quality of care I have received has been more consistent than it has not. There have been one or two individuals I haven't cared for, but I took the proper channels to address them. Parking is a pain like any other medical facility so be sure to account for that when deciding your arrival time. Be aware of EVERYONE walking in the garage. Someone will pop around a vehicle in a blind spot quickly. They have coffee that you can purchase at the cart or Starbucks if you just really need it. Sneaky Pete's and Wall Street Deli are easily accessible if you don't bring your own food, snacks, drinks and of course there are other options you can walk or drive to if able (sending someone else is ideal if you're here for treatments instead of a regular appt). Bathrooms are clean/checked often, facility is clean, most staff is pleasant/helpful. I find it easy to navigate by following the signage. Add some additional time for elevator wait times in case they are busier than normal. This is a high traffic building in general. My main complaint (0/5) is with the changes in the 5th floor infusion clinic (I can't speak for other areas). The individual that took them over at the end of last year has made several changes. One of the main ones I find an issue with is claiming there is no budget for snacks or drinks for the patients anymore. It used to be customary to offer a snack and drinks upon receiving your treatments to help with nausea, mask the horrible taste you have while receiving treatments, provide something for your time there, etc. I bring my own anyway, but there are several individuals who simply forget, don't focus on it because or pain or discomfort, or cannot afford to do so. There were 6 complaints I heard in the pod I was in for my most recent treatments over this change. I loveeeee the nurses here and even they aren't pleased delivering the news each time. UAB makes entirely too much money to claim $.05 cheez its, peanut butter crackers, chips, etc are out of budget. They offered that and more plus ginger-ale, juice, other sodas or water for years! The little things tell you if a facility cares about/values you as a patient. If you think people don't notice - they do. Even from something the higher ups feel is so small.

We arrive at Kirklin an hour early expecting all upsets and mishaps. Well, fortunately, we had…read morenone. From valet, to information to patient escort, this group is exceptional. We were in and out in an hour and a half. Thanks to the entire clinic and CT area staff! We have to come ba

The Kirklin Clinic delivers high quality care. It's the parking. Insanely bad design makes the…read moreplace a disaster.

Pro tips: Valet the car!…read moreArrive early if you need a wheelchair. It takes some time. There is a coffee cart on level two, that closes by 4pm. We came for a surgery consult. All the staff, from valet, patient transport, check in and docs.... All kind, compassionate. I feel like they each care about the patient needs and outcomes. I also found the space to be very calming. Which was super helpful. The bright light streaming in. The facility was also very clean!! Which I find to be indicative of quality of care.

Medical staff and physicians are amazing. I would give them 5 stars but the only issue is the front…read moreoffice check in person needs more training in customer service, respect and patient care. Everyone from beyond that is amazing.

Nice location. Very airy and clean. Staff is exceptionally nice - every staff greeted us. Less…read moretraffic and much less crowded than the main UAB locations. Wait time was very reasonable.

I'm 23 weeks along and had to have an ultrasound. My OBGYN referred me here. I loved that they had…read moreexpectant mother parking spaces in the garage. It came in handy because the baby was playing the drums or something on my bladder so I needed a restroom quickly. I didn't have an issue finding the suite I needed. I had to be there 30 minutes before my appointment since I was a new patient there. It was a bit of a waste because I printed and completed all my paperwork beforehand so the wait was wasteful. Also, my appointment didn't start until 17 minutes after the set time so I waited around for about 45 minutes. However, the ultrasound tech was delightful! She talked my husband and me through everything she saw and was talking note of as she performed the ultrasound. Everything is going well with the baby!

I grew up going to this hospital for various injuries as I was quite the daredevil. I always had…read moreexcellent care and very few complaints. Now, my daughter gave birth to our first grandchild here. Same great care as always. Great staff at every level!

My mom had an outpatient procedure here. I wasn't too involved with the staff but they took really…read moregood care of my mom. They were informative & very patient. I was very impressed with the security guard on duty . He served beyond his job duties! I was really in awe of him. Great facility and service that exceeds expectations!

Checking in this morning in the midst of the Covid pandemic was interesting. My husband was…read morescheduled for cataract surgery this morning with a report-time at 5:30AM. The location was easy to find on Waze and although Waze wanted us to turn right onto St. Vincent Drive, we could see the outpatient care center ahead on University Boulevard. We turned left into the center's driveway and we parked our car. We were greeted at the door by two nurses using an over-the-bed table - doing Covid screenings on everyone entering the building. Masks were required and masks were also provided if anyone needed a mask. Once inside the building, we were seated in the waiting room with social distancing enforced until we were called. Once registered, family members are asked to wait in the car during the procedure. The nurses called with an update and family members were given a time for patient pickup. Staff were timely, courteous, professional and caring. One star removed for the over-the-bed table and for floors and an older building that needed a little extra care.

UAB was a much better experience than another hospital I had to go to. The ER staff was attentive,…read moreprovided quality care and finished quickly considering how busy they were.

Care and providers are unmatched in the state. Amazing experiences in every department of UAB.read more