I went to visit a friend that was admitted. I wasn't sure what to expect since I don't live around…read morethis area. The hospital is a beautiful facility but almost seemed abandoned. I didn't see much activity going on in the hospital, not sure if that's good or bad. The facility was clean and seemed well staffed on my friend's floor. My friend thought that her needs were being met. I guess that what matters.

Tuesday August 11, 2026, I arrived at St. Vincent/UAB East at 1:00 pm with a severe rash with…read moreblisters. I had a fast heartbeat and was lightheaded.This was a severe allergic reaction to a topical cream. At 8:00 pm I had not been seen so I asked why. I was told it would be at least 2 more hours before I would be called to the back because they had no beds. There were several folk that had been there since 11:00 am and they were frustrated and starting to break. People in wheel chairs that clearly needed medical attention immediately were not seen. People walking around in their own power were seen first. It's like they cherry picked what appeared to be the mildest cases they could get in and out quickly. An elderly gentleman was trying to get from the wheelchair he was in to another one. At least two employees were standing around and did not offer to help him. He ended up falling!! A couple nurses from the triage area beside the registry desk came out to help him up. The one with glasses pushed him back where he was said "you sit down and stay." The staff did not display empathy and had clearly become jaded.The culture at this place is patient need blind! Someone can walk in with blood spilling from their head and they will make you register first then take a seat. I have seen hospitals like this on the news. But having the opportunity to witness it first hand adds a different layer to it. If you or a loved one needs immediate attention please, do not go to this hospital ER.

I had complex back surgery that lasted 6 hours instead of 4 due to complications during the surgery…read more(internal bleeding and low blood pressure.) I was in the ICU for 4 1/2 days. Was originally told by the surgeon that I would be able to go home after two days in the hospital. Despite the delay, I was pleased that the doctors kept me until they were satisfied I could safely go home. My recovery at 3 weeks post surgery is going well. I am a 78-year-old widower from Auburn.

The Worse Hospital ever they cook half done food and the staff and doctors are so unprofessional so…read moreI'm going to start a class action lawsuit against Grandview Medical Center and if anyone wants to join my Class Action Lawsuit just comment on this post so we can get everything up and going

My mother in law has been there for a few days. This place was clean and the nurses and doctor were…read moreso sweet and compassionate. I will definitely consider this hospital if I should need surgery!

I had surgery at St. Vincent's East March 1st. The week before the surgery I had a pre-op…read moreappointment where I signed a lot of papers and gave a lot of blood. I sat in the waiting room less than five minutes before my name was called. After filling out the paperwork they walked me to the lab (didn't want me to get lost, I guess) where I waited less than 10 minutes before I was called to the back to get an EKG, and drained of all bodily fluids. I have spider veins, yet they hit blood on the first, pain free poke. Kudos to the lab staff! When I showed up on the 1st for the surgery, again, there was no waiting. Less than 20 minutes after arriving I was in a gurney, being prepped. I was in a lot of pain post op (duh). I know I annoyed the nurse assigned to me in recovery but she patient and kind. When I was moved to my regular room (two night stay for me) all of the RNs, NAs, lab techs, etc. were friendly, professional, and saw to my needs. When I said I hurt or was nauseous, I was given immediate relief. My one complaint were my roommates (in my private room). At one point there was a housefly that buzzed around, but after one of my naps, the fly was gone. There were also half a dozen ladybugs crawling on the ceiling. When one of them landed on me to say hello, I may or may not have screamed like a little girl, but like the fly, after one of my naps, the ladybugs were gone. I highly recommend St, Vincent's East. It's a lot farther from my home than other hospitals, but if I find myself in need of elective surgery again, I hope that I can have it done at STVE,.

Dr. Eli and Farinna Willis took great care of me and my baby during my birthing and labor…read moreexperience and that's all I will say regarding my labor and delivery experience of 2021 because I don't want to down talk the experience I had with the nurses! Dr. Willis even allowed me to switch to her services while I was 25 weeks pregnant which turned out to be the best decision that I could've ever made for myself and my baby. If my husband and I ever plan a second child I will definitely return to the care of this physician group ONLY! They are the only two ppl I trust to birth my children in this entire state as a California native.

Came through ER at 2:30 pm & was admitted for low BP (70/ ?). Got a room at 8am the next day. The…read morestaff had to ask me why my husband was here cause they weren't given any info. IV fell out, no pillows provided (which caused a kink in his neck). At this moment he has been here for 22 hours & not been provided food or water. No doctor has seen him. This place is an absolute disgrace. We are stuck here but I am considering taking him to another hospital. Wednesday day 3 & we still have NOT seen a doctor & even nurse staff is scarce. IV left unhooked but on a no food or fluid diet. He will be taken home today (against no doctor to order) if I still never see one

There is no one to help with customer service. The office is incredibly slow, their equipment…read moredoesn't work, and their "live" person to talk to doesn't help either. I will never come back to this dumpster fire.

SVOID AT ALL COSTS. I went here because it was the only urgent care my insurance would accept…read morewithin 50 miles. I waited 2 hours in pain (1 hour in the waiting room and another in the room waiting on the doctor) before I was told they had nothing to look in my ear with. That's such a basic tool that it should be embarrassing for them. I was refunded but I had to go to another urgent care that cost 3x the amount and I can't get those 2 hours sitting in pain back.

I'm 23 weeks along and had to have an ultrasound. My OBGYN referred me here. I loved that they had…read moreexpectant mother parking spaces in the garage. It came in handy because the baby was playing the drums or something on my bladder so I needed a restroom quickly. I didn't have an issue finding the suite I needed. I had to be there 30 minutes before my appointment since I was a new patient there. It was a bit of a waste because I printed and completed all my paperwork beforehand so the wait was wasteful. Also, my appointment didn't start until 17 minutes after the set time so I waited around for about 45 minutes. However, the ultrasound tech was delightful! She talked my husband and me through everything she saw and was talking note of as she performed the ultrasound. Everything is going well with the baby!

I grew up going to this hospital for various injuries as I was quite the daredevil. I always had…read moreexcellent care and very few complaints. Now, my daughter gave birth to our first grandchild here. Same great care as always. Great staff at every level!

I have been coming here for years and never had a bad experience…read more The drs are all professional and really seem to care about the patients. The office/support staff are all nice and display patience when engaged with patients. I specifically see Dr. Christian Dey and she is the absolute best! Her practice is busy so I recommend trying to stick to your appt time when you schedule it. I had to reschedule an appt and it took a couple of months for me to get another appt. All of my appointments are typically quick but thorough. The offices are closed from 12 to 1 for lunch but if you arrive during this period, you can still sign in ; the check- in process is easy and fairly quick. I really like coming to Eastern OB Gyn ...I always have a good experience.

The entire Ascension St. Vincent's system is flawed. From the front desk personnel, medical records…read moredept to the licensed nurses practitioners. Please do not choose this hospital if you are under 30, single and a person of color. You will be ignored. Your opinion will not be considered. Your voice will not be heard. Your life and time will be of no importance I found a lump in my breast in February of 2021. Made an appointment to visit my physician. At my appointment, I was told that I WAS OK and IT WAS NOT CANCER and to follow up in 6 months. I followed up with Eastern OBGYN in the 6 months only to be told I have stage 3 breast cancer and it's spreading fast. I am 28. My initial visit when I discovered the lump was with Eastern OBGYN PC where I have been a patient since 2017. Where my medical records note that I have complained of breast pain since 2017 and I have a family history of cancer. I was told by my oncologist that the abnormalities were noted in my initial exam back in February of 2021 but the drs didn't think anything of it because of my age. I am only 28 years old. I was 27 at the time of my diagnosis in September of 2021. 6 months after I noticed the lump, notified my physician, and was told I was ok.Not one person of any status within this hospital system has apologized for such a careless mistake. After 6 rounds of intense chemo, losing all of my hair.. a double mastectomy and an infection from the double mastectomy and over a month of radiation 5 days a week I am still having issues with this hospital system. Currently, I am in the process of completing 14 additional rounds of chemo and an additional drug. Dr. Ashley Fry is great. Dr. Anna Knight is literally an Angel on earth. She saved my life. The nurses are sent from heaven. Even after the surgery, I was bleeding profusely from one of my breast nipples, I visited my physician in tears and was told I was OK, it was not an infection and to just go home. A few weeks later, I myself discovered a huge infected hole on this very same breast that I was told by the doctors within this system that it was not an infection and I was ok and to go home. Again, I was ignored. I went to the ER a couple of weeks later and was told I had an infection and they had to remove the implant that was just placed bc of the reconstruction and mastectomy. Please choose the nearest research hospital or best research hospital for cancer treatment. Do me this favor and save your life. I'm not sure if this review will post because every other review that I've tried to post has only been visible to me. I pray that I will save your life. Also, I filed a complaint with the hospital and was told that someone from eastern would reach out. It has now been 7 months later. NOTHING.

The Grand View Emergency Department deserves credit for providing care under challenging…read moreconditions. While wait times can be long, patients are prioritized by severity. The physicians, nurses and staff were compassionate, professional, and dedicated, even during busy shifts. They treated us with kindness and worked tirelessly to help every patient. They also identified serious conditions in my family, including my child's leukemia and my wife's brain tumor, showing their attentiveness and expertise. Thank you to the Grand View ER team for your dedication and hard work. It does not go unnoticed.

If I could give 0 stars, I surely would. During triage, i had the most awful contact with the…read morenurse. For starters, she was very rude and talking over me, for two, she didn't speak or even acknowledge me the other triage nurse did. For three, while the other nurse was asking the questions, she started tugging on my arm and trying to turn my body without any explanation at all, until finally i said, "excuse me, tell me what you're doing, don't just pull on me like that and hello how are you". Now on the way back to my room, everyone is standing around at the nurses desk looking at me b/c i'm sure she has told them all this story. I was there from about 1:30-9:00am. Hell, by the time i woke up, my pain was gone!!! It was really the most awful dreaded experience that i've had in life.