Medical staff and physicians are amazing. I would give them 5 stars but the only issue is the front…read moreoffice check in person needs more training in customer service, respect and patient care. Everyone from beyond that is amazing.

Nice location. Very airy and clean. Staff is exceptionally nice - every staff greeted us. Less…read moretraffic and much less crowded than the main UAB locations. Wait time was very reasonable.

Just as my Neighbourhood Facebook group said - this is an excellent place to go for a walk in. Dr…read more Sing(?) even asked me questions that were not related to my issue. He saw I was pre-diabetic and asked when my next diabetes test was because the Cortizone shot would produce a sugar spike. He even told me that a bone that I broken 2 years ago had healed. He was also a good communicator, showed compassion, calm demeanor. He treated me like a person and when he injected my hips, I felt almost nothing. All other bursa hip injections that I have had have hurt immensely (APP, UAB higlands ground floor). Either medication has changed since then or he is a highly skilled Doctor who can inject without even hurting you. Amazing! I would have liked the receptionist to be much more polite and speak more clearly. She seemed impatient. I don't think it was because the practice was busy, when I got there an hour later it was empty, but who knows. The waiting room was comfortable, clean, cool with cold water bottles to drink! Bathroom was spotless and parking was easy/free. Perfect place to go if you live in Birmingham city, Homewood, Mountain Brook because you don't hit rush-hour at all. (2:30-4:30 on Monday

Visiting a place like this is like visiting a mechanic, it's usually not for a happy reason. Thus…read morewas why we were here tonight... my daughter rolled her ankle at cheer practice. The trainers at her high school recommended an x-ray so we brought her here. Located in the relatively new and very nice and eclectic "Brocks Gap", OS1 is in between a ballet studio and Moe's BBQ. Also in the same strip are The Trak Shak, Whole Scoop Ice Cream Shop, Santos Coffee and Tre Luna Bar & Kitchen. A very small front door leads to a modest and simple waiting room with a complimentary Keurig and canned sodas. There's a small counter with a receptionist. OS1 calls themselves a Sports Injury Clinic and indeed they are. They have trained sports medicine specialists on site. They have convenient hours closing as late as 7. They claim to be less expensive than the ER with decreased wait times. Finally, they can take X-rays and have MRI equipment on-site! We arrived with our injured daughter about 40 minutes before closing. They normally don't see new appointments past 6, but we were greeted with a friendly face and after checking w/ the medical staff, they immediately took Sarah "to the back" while Tammy filled out the paperwork. In about 10 minutes, we were back in the exam room where Dr. Beidleman was already examining her ankle. From start to finish, we were walking out of OS1 in about 30 minutes. Dr. Beidleman was kind, sincere, sympathetic and most of all professional. His nurse who came in to help show Sarah how to use her fancy boot was also fantastic. Everyone who was there was extremely friendly to the point that it kind of creeped me out... in a good way! So having said all that, I need to add that at 7pm, the NCAA National Championship game Georgia vs Alabama was going to be broadcasted and their entire staff might have been trying to get us out as quickly as possible. Also, since it was the last hour before close, there wasn't any other patient there so we were their center of attention. Would our experience be any different if the NC game wasn't coming on at 7 or if we were there in the middle of the day with 5 other patients?!? I don't know. But I do know that this experience was exceptional and we will be returning. In fact, we have a followup appointment in a week. I'll write an update...

Absolutely love my GP, Dr Stephen Bell. He is thorough, caring and so knowledgeable. His staff is…read moreresponsive and makes you feel that you matter. Kudos to everyone on the team!

This was my first time visiting at this facility and from entering the doors, checking in and being…read moreseen was less than10 minutes which is awesome. I met with Dr. Courtney Gregory and she and her team were great. My visit was almost like a consultation to see how to proceed for the next visit. Once she asked her questions I went down to the 1st floor for labs. The nurse was able to get blood on the first try which is always a plus especially when you have small rolling veins. Glad I was referred to them.

Recently changed ownership. Could tell a change in culture. Not as warm and welcoming as it used to…read morebe, seems more "corporate". Still receiving quality service though

Had a great first experience with Dr Devani at Ross Bridge Medical Center. The drive was a little…read morefar, as we live in Highland Park, but it was well worth it. Dr Devani listened attentively to every health history detail, thoughtfully asked good questions, did some research on the spot, and he just genuinely cared about about my mental and physical well-being! Dr Devani and the entire team, from the moment you walk in to the patient experience with the nurses and technicians, it was above and beyond my expectations. Highly recommend!!!

Yes both Dr Todd and Dr Parrish are both incredible caring & thorough doctors! Highly recommend…read moretheir office!

I took my son there for flu testing. The office is very clean. You do have to call ahead and book…read morean appointment.

Another easy and smooth appointment. Street parking and the parking lot in front of Whitaker Clinic…read morewere full when I circled around. Parking in the Kirklin Clinic lot was accessible. This is a busy garage that I am very used to (just drive to the 6th or 7th floor and you're almost always guaranteed to have a spot without struggle). Take the elevator to the 2nd floor, use the crosswalk in the garage that connects Kirklin and Whitaker Clinic, pre pay for your ticket once leaving at a kiosk or pay the attendant (prepay is typically faster to get out). I'm so thankful this clinic (for my floor) has a 30 minute grace period because a 30 minute commute took an hour and 15 minutes the day of my appointment. It pays to normally plan to arrive to my appointments 30 minutes early so I had 15 minutes of a grace period left. Staff is efficient, they got me in and out much faster than my initial appointment, all questions were answered, we agreed on how to move forward and I was sent on my way. Very satisfied with my choice to use this facility.

The facility is a top notch facility but the parking is horrific! I come here quite often for…read morefamily and friends, parking is always a nightmare! We ride through the parking garage looking for an available space when some drivers take up more than one space, it seems on purpose. We pay for this aggravation just to walk long distances to get to your clinic. Boom, you're blood pressure is elevated!. Fix the parking or don't charge the patients!

One of the most efficient Urgent Cares I've ever been to. There's a parking deck behind the…read morebuilding (entrance on 1st Ave S). By the time I left, a taco truck was parked right outside. The staff was, for the most part, super friendly. The online appointment booking link didn't work for me, though. Luckily I hit them on their slow day, Monday. I had a quick x-ray on my pinkie and got out of there really quick. :) Will be more careful playing basketball with my friends in the future.

I went with a kidney stone, nervous, in hopes of avoiding the ER. Despite it being insanely busy,…read morethe staff was so kind. They were attentive, helped calm me down when I was nervous, chatted with me; and gave me incredible care. Thorough and competent with their diagnosing and instruction. Very grateful to them for their compassionate care.

I've been seeing Dr. Allyson for years. She's always honest, personable, kind and gives me options…read more I love that she listens and finds ways to relate to the things I share. The location is close by and the staff is always really nice and professional. From the lab team down to the intake on to the medical assistants... I've always felt so welcomed here. Also the office is always super clean and there is parking right in the front.

Just walked out of this very unprofessional establishment. Had an appointment for 10:30 a.m. on…read moreApril 28th, 2026. When making this appointment over three weeks ago I was told that they had a cancellation and if I didn't take this appointment I would have to wait until October. I arrived for my appointment at 10:15 a.m. which is fairly standard for most medical practices, and I was told that the CRNP (Dr. Allyson Gilstrap was on leave so I wasn't even going to see a doctor ) could not see me since I was not there at 10:00 a.m. To be fair, it was suggested, not mandated, to be there a half an hour early to fill out paperwork which would have taken maybe 10 minutes. But I was not made aware that if I was not there by 10:00 a.m. on the dot I would not be seen. I should have been told that. They asked me if I could come back at 3:00 p. m. That would not work for me and I said no and walked out. What is the purpose of making an appointment and arriving early just to be turned away for not being there a half an hour early!! Who does that?? I've never heard of such a thing!! And I should have been able to fill the paperwork out online like most medical practices offer now, and not this out-of-date system. I hope that the person/persons running this place rethink their policies because this clearly is not the way to treat new, potential and existing patients. Turning away a new patient for not being a half an hour early for their appointment is very suspect to say the least. I have since spoken to several people that I know in the medical profession and told them of my experience with this practice and they outright told me this is absolutely wrong.