Justin is the best!!…read more My MacBook Pro stopped working (white screen, flashing question mark folder!) and it couldn't find my hard drive. I took it to him on Monday afternoon and he said it was probably the cable to the hard drive and that he would email me as soon as he knew. He emailed me the next day to say that was the problem and that all my data should still be there. It was ready to pick up Wednesday afternoon. Not only did he save my PhD, but he cleaned my computer and replaced the three missing feet on the bottom. Amazing service! Total lifesaver!

Well there was an epic disaster with my laptop. This time of the wine variety. Since this is my…read morelife line to finding work figured I was pretty much up the proverbial creek due to monetary constraints. I was absolutely wrong. Their mac tech there was extremely willing to get this thing done on the cheap. Everything works just as it did before and seems to be at least a bit more responsive. Thankfully I don't really look at my keyboard to type so having "bnbn" as part of the keyboard doesn't bother me in the slightest.

Great business.have lots of retro gaming items including games,accessories,monitors,cell phones…read morepads and you can trade your used items.

BUYER BEWARE: I bought a vintage Atari 2600 console from them on eBay. The console arrived…read more(postmarked from Roanoke, VA) stuffed into a medium-sized USPS Priority Mail box with *zero* padding save for a couple of pieces of packing paper stuck on the top - the bottom and sides of the console were flush against the inside of the box and completely unprotected. Needless to say after going through the cross-country USPS gauntlet the console arrived DOA. Whoever handles their eBay account was completely unapologetic about it when I contacted them about the issue. They did offer a refund, but the guy I dealt with was a total jerk about it. When I asked if he'd be cool with getting a piece of vintage gear shipped to him packed like that, his response was "I'm not the kind of person to let little things bother me. Let me know if you want to return it, otherwise, please don't contact me with silly questions again. Thanks." When I told him I'd let the Atari collecting community know about his attitude, his response was "Haha, shouldn't be too big of a community. I'm sorry you are so upset, but it is what it is." I find this contempt for their customers appalling and won't be a return customer. UPDATE: So (ignoring the Tech Exchange moron's utterly stupid advice to return the thing using the same horrible packing materials they sent it in) I packed the broken console up securely using proper packing materials- lots of bubble wrap and packing peanuts, securely enclosed in a big sturdy box. You could throw that thing off a cliff and it'd be fine. Got a message from eBay today. Apparently the Tech Exchange opened a case with eBay and tried (unsuccessfully) to weasel out of giving me a refund by claiming that they received it "in different condition than how it was shipped". Nice try but no dice: I shipped it back in the exact condition I got it. News flash: ship electronics with zero padding and a box that's way too small and chances are excellent that it'll *break* before it arrives at the buyer's address. Case closed. eBay denied the Tech Exchange idiot's pathetic and *dishonest* claim and refunded my money. The Tech Exchange now has at least one less customer and another bit of bad feedback on their eBay profile. Buyer beware.

This is the ONLY electronics repair shop that I trust to repair my 50 year old Altec Voice of the…read moreTheater equipment ! I just wish the business was closer , but the 90 plus mile run each way is worth it for peace of mind , knowing the proprietor's expertise . I am currently having problems , needing that expertise , so prepping for the long trip .

A-1 have been a customer for Ten years. The manager is always on the ball. The military discount…read morekept me coming back.

Not listed on Yelp or Google but this is a nice Radio Shack that is close by. Cheerful greeting…read moreas we walked in the door. Friendly staff. The young man was able to get exactly what we needed in a short time. Could have possibly bought this cheaper at WalMart but it would have taken an hour of my time instead of 7 minutes .

From the time I was at Virginia Tech and this was the closest Best Buy to just last week when I…read morestopped in and was forced to buy something by The Baby Jesus... this Best Buy has always given consistently good service. I bought my first surround sound system when I was 18 at this Best Buy and my first personal use tablet when I was an old man at 26.

7/9/26 About 6 pm - Overpriced items, items placed in the wrong place in a locked sales rack…read more Poor service to the point that I walked out of the store without looking at one of the items I went in to look at.

Sound Decision is a first class company. They are extremely friendly and knowledgeable about the…read moretechnology that they sell. I was a little uncertain at first with their limited show room, but quickly realized why a large show room isn't necessary with their business plan. They can get and install anything! They have installed theater, audio and security systems at my Smith mountain Lake vacation home, similar systems at my current home in Roanoke and surveillance / alarm and audio at my business in Roanoke. I can even use my smart phone to monitor the cameras at the properties to see what is going on at anytime day or night. It is rare to find such uncompromised service at such a great price. I highly recommend Sound Decision.

From the owner: Sound Decision is Southwest Virginia's trusted expert in home technology solutions, offering custom…read moreinstallations in audio/video systems, smart home automation, lighting control, and security. Since 1992, we've served Roanoke, Lynchburg, Smith Mountain Lake, and beyond with high-performance home theaters, whole-home audio, Savant and Lutron control systems, Ketra lighting, and personalized security solutions. Our team delivers seamless integration, cutting-edge brands, and tailored designs that elevate comfort, style, and convenience in every home.