Hi Everyone, What…read morereally terrorises a man? "Honey the dryer has an error code and stopped working, and I have a load of wet wash in it." What do I do, I don't know what dryer codes mean. I don't have any diagnostics devices I can use and even if I did, I don't know what the mean. What to do, what to do? Yea, you're the honey man, so you gotta get it fixed or no honey. And my day was going so well today too. Here's your fix, Mr. Fixit! Call Charlene at Ulgy Duct Cleaning who we have used for years at two different homes. Their name may say "Ugly" by that is nothing compared to the mood your Honey will be in if Mr. Fixit, doesn't "get 'er done". lol When you're in trouble, with your code, and you have no idea what it means, or what to do, Miss Charlene does! I called in the afternoon, and they were at our home at 9:00 AM the next morning because we needed it yesterday. I am not stating here that they can always respond that quickly. However, this time, they did in our case. Derek, their technician was out and done by 9:45 AM after completing a very thorough serving and lint removal from our dryer duct. What I enjoyed the most about their very efficient service is Derick climbing up on our roof to remove the lint from the breather duct going through the top of our roof of our home, and then taking a couple of minutes to show me how much lint he extracted from the roof duct and from our duct at the dryer vent. He then replaced the flex duct from the back of our dryer, connecting to the the bottom of the breather duct rising up through the roof. Derick stated that the dryer installation delivery teams always install inexpensive, non-flex duck that will crack, and eventually develop a hole leaving your dryer tint on the floor. He didn't say it, but I am, this is a home fire hazard you need to avoid to stay safe. Derick then installed a much more flexible duct connecting the back of our dryer vent to our homes Dryer breather duct. Finally, Derick made a recommendation to me based on the amount of lint he removed, if you should have your dryer duct serviced every year, or every six months. In our experience, Derek was polite, knowledgeable, efficient, and was very patient with his explanations, and is a pleasant communicator. So if you like your honey, Honey, we have a recommend you call Charlene at Ugly Duct Cleaning when next you hear from your Honey about a dryer code. We are so glad we did. Enjoy!

This was the second time I have used Ugly Duct! Came out the next day and cleaned dryer duct, went…read moreon roof to make sure the outside was clear. I have been very pleased with their service and recommend them if you need duct cleaning etc.

I had asked for a recommendation on our local community neighborhood website for someone to service…read morea gas fireplace. Several of the responses were for the same person, who came highly recommended. I made arrangements for that person to come out. He said he was busy but could come out the following week. No problem - we could wait a week. In the meantime, Craig from One Hour Heating sent me a message in response to my posting. I didn't respond at first, because I thought we were all set. A week goes by and we hear nothing from that other person. I text him and he says he was super busy and he would have to come out the following week. Seeing as how he didn't proactively reach out to me to say he couldn't come and that I had to contact him instead, plus the new delay, I contacted Craig. Craig was very responsive and set up the appointment for the next business day. Not one, but three service technicians showed up - on time!. They were very courteous and friendly. I showed them what needed to be done - replace a gas valve which I had already purchased - and they got right to work. It took about 90 minutes and the job was completed with no issues. The fireplace is now running again and looks great. Interestingly, just before I started writing this review, the "other guy" texted me and said he couldn't come by yesterday (Thursday) because he got busy, but he could come out later today (Friday). Well, he never even made arrangements to come yesterday. By texting today, he was giving me an hour or two notice. Not a good method of communicating with customers or scheduling. One Hour Heating communicated perfectly and followed up after the job to make sure I was all set. While they were at the house, the three technicians said they would come back if there were any problems. Good way to win customers! Craig gave me a price ahead of time and that's what the final bill was - exactly what he quoted! And the price was fair. I would definitely recommend them and use them in the future. Thanks to Craig and his team.

The Hilton Head/Bluffton franchise sold us a new heating/air conditioning system in September 2025…read more I phoned yesterday to make a maintenance appointment but the phone clicked off. I thought the phone line went down as we are under heavy construction in the area. I stopped by the office at 49 Pennington Dr, Bluffton, SC 29910. The sign was removed and there is no furniture. Clearly they are out of business. What a disaster! Next stop. Corporate. Let's see if they honor the contract.

Amazing work by Thomas! Clean, courteous, fair priced and timely. Highly recommend for dryer vent…read morecleaning!!

From the owner: Prevent the #1 cause of house fires by scheduling your annual dryer vent cleaning service with…read moreLowcountry Vent Cleaning. Call & schedule TODAY! (843) 814-4489 OR email admin@lowcountryventcleaning.com

I had a dryer duct cleaning done. The tech did a very thorough job and also suggested the vent…read morecover be replaced. He was on time and was very respectful of our property. The amount charged was very reasonable. I would highly recommend them.

As someone who needed a repair done to her AC system quickly, so that my house could close on time,…read moreocean air was amazing! They were quick responsive and fair in their pricing! They came out next day, and explained everything that was going on, what needed to be done, and then got to work quickly! While I'm not in the area anymore, I would 10/10 recommend Ocean Air to anyone in the HHI area who needs service!

I've used them for years and purchased 3 HVAC units from them for different homes. After the last…read morepurchase a year and a half ago the unit broke. Love decided to charge over $2000 to fix it. After the bad customer service and rude attitude I experienced, I will never use this company again.

As an update to prior experiences, I am lowering my rating. Service personnel remain helpful and…read morecourteous. Service response was great. However, service managers DID NOT return my multiple calls asking "after the sale" questions about emergency service work performed. Therefore, I feel my experience is no longer exemplary.

Brian and Rio did a terrific job. They showed on time and worked hard to complete the duct cleaning…read morevery professionally. They also did the dryer and bathroom fans. System looks great and smells so much better. Thanks.

Very thorough and professional team! Cleaned and replaced hoses for dryer and vent to outside…read more Makes a big difference in our dry times. Thanks.

The Superior Tech showed up promptly and he quickly identified the issue and fixed it…read more The thermostat was not 'cycling' and thankfully it was a simple solution. We have an annual service contract and appreciate the timely and expert service that was provided to us.

We wanted to thank Steven our HVAC technician from Superior Services in Bluffton SC for his…read moreprofessional and direct approach in answering our questions and for providing to us his recommendation's to help prolong the life of or existing four ton condensing unit.

We just had our couches and chair cleaned by Zerorez of Hilton Head. Excellent job! We are so…read morepleased with the outcome - they were on time, clean and professional. They quote prices before they come. A great local business to support - we highly recommend. Give them a call at 843-305-1564. www.zerorez.com/Hilton Head. You won't be sorry!

From the owner: Looking for a cleaner, safer way to remove dirt and stains from your home or business? Look no…read morefurther than Zerorez! Our patented and powerful cleaning solution uses powerful, yet gentle cleaning technology to leave your surfaces sparkly clean without the use of harsh chemicals. Plus, our process helps eliminate stains and odors for a true deep clean. Don't settle for less, choose Zerorez.