Hi Everyone, We want…read moreto thank Harrison (Service Technician) for being friendly, polite, and respectful as he quickly went about completing his job of cleaning our dryer vent. "Up one the roof top, click, click, click", then down in the dryer vent, quick, quick, quick. We want to thank Charlene for hiring Harrison, Jim Woodall for training, and we want to express our gratitude to a Family owned company that consistently does an excellent job in clearing our dryer vents. Their pricing is very competitive, and the value they offer can't be beat. How do we know? No dryer codes, ever. No one saying "I have a wet clothes in the dryer and it won't work. What are YOU, going to do about it?" One less thing to interrupt your blissful marital peace. Yes men, it is not a myth, it actually can happen some of the time. Yes, and we luckily found Ugly Duct Cleaning in 2015. So, "we know!" So WE, obviously for different reasons, highly recommend "YOU", try Ugly Duct Cleaning. Why? Because you will be so happy you did. Enjoy!

This was the second time I have used Ugly Duct! Came out the next day and cleaned dryer duct, went…read moreon roof to make sure the outside was clear. I have been very pleased with their service and recommend them if you need duct cleaning etc.

The Hilton Head/Bluffton franchise sold us a new heating/air conditioning system in September 2025…read more I phoned yesterday to make a maintenance appointment but the phone clicked off. I thought the phone line went down as we are under heavy construction in the area. I stopped by the office at 49 Pennington Dr, Bluffton, SC 29910. The sign was removed and there is no furniture. Clearly they are out of business. What a disaster! Next stop. Corporate. Let's see if they honor the contract.

Edit: Howell-Chase just came and repaired the miswired thermostat that One Hour installed during…read morethe summer. They must not have checked heat because of it being summer. Was told we were on the repair schedule two days in a row and they never showed up. Waited all day for 2 full days. Called 7 times. Was told 4 of those time I would receive a call back to tell me what was happening. No one ever called back. Don't waste your time on them-they are the worst customer service ever. Edit: They convinced hubby to let them try again. Still a no show on day 3. Eight phone calls later. Nobody.

Vent Helpers was recommended by a neighbor. It took me three weeks to get an appt but that's…read morebecause they are so good! Thank god for them as they prevented a dryer fire. Did a fantastic job and was reasonably priced. I am signing up for their maintenance program to prevent lint from building up.

I trusted the Yelp reviews and contacted Vent Helpers to clean my dryer vent for the first time in…read moresix years. I apologized for how difficult the job might be since it also is a vent that travels a long and bendy route to the outside. Given how cheerfully, quickly, and thoroughly the job was completed, I'm still a bit dumbstruck that the reviews were, if anything, an understatement of how great this company is. Look no farther!

Outstanding service. Professional and knowledgeable. We now have an annual contract so we don't…read morehave to think about our AC not working in the future.

I had a dryer duct cleaning done. The tech did a very thorough job and also suggested the vent…read morecover be replaced. He was on time and was very respectful of our property. The amount charged was very reasonable. I would highly recommend them.

Brian and Rio did a terrific job. They showed on time and worked hard to complete the duct cleaning…read morevery professionally. They also did the dryer and bathroom fans. System looks great and smells so much better. Thanks.

Very thorough and professional team! Cleaned and replaced hoses for dryer and vent to outside…read more Makes a big difference in our dry times. Thanks.

I had my HVAC system completely clean by Scott and his team. Solutions Cleaning is simply Best of…read morethe very Best. They explained exactly what was go8mg to happen and when and they stuck to it. They sanitized the entire system and even cleaned out my dryer vent. Meticulous workmanship. They are a company you can count on to do it right. We are so impressed and you will be too. Thank you so much for the great job you did on our home.

Solutions Cleaning knows their business. They are very responsive, understand what is best for you,…read moreand stays until the job is done. Very happy with their professionalism and responsiveness.

Will not call on them in the future. On the plus side our cleaner was prompt and polite, but I'm…read moreafraid that's the only good report I have. We had moved furniture out and vacuumed thoroughly before his arrival. Good thing, because he did not. The vacuum on his steamer apparently did not have much sucking power because he left the carpets sopping wet. I even found a peanut deposited in one of the rooms! One of the bathroom tile floors still had dirt and grime in the corners and at the base of the vanity. The solvent he used has a terrible chemical smell. Never again!

This company an extreme disappointment. If you have to have a cleaning done I would NOT RECOMMEND…read moreusing them. They don't explain that they charge for 2 rooms whether they clean 2 or 1. In my case the one room they "cleaned" was not cleaned correctly. It was expressed there were pets, in the home, and that was the reason for the cleaning. It was later explained that the carpet should have been raked (for the pet fur), then vacuumed, then cleaned. This however, was not done. Upon further inspection, it was found there were literally clumps of fur, all over the room, especially behind the door. Pictures were taken and this was communicated to the office. Upon review they AGREED the service was not completed to their standard or ours. What we were Not made aware of is apparently they have given themselves 30 days to correct any issues. According to the GM this policy is NOT in writing Not is it provided to customers. The room that was cleaned was in an elderly woman's home. We cleared everything from the room to assist with the cleaning. In the week it took to get resolution, we had to put the items back in the room. My mom was unable to move safely around her home with the clutter. We had to contact another company to complete the cleaning. A week later the office manager Tye arrived to make things right. She agreed to the work but needed a final approval. The GM that was contacted refuse to approve. We cleared a much smaller space, closer to the door, to allow them to rectify this issue. The GM not only refused to give a refund, a partial refund, or to clean the smaller space, but instead offered a 5% discount off a full price cleaning. (again they charge for 2 rooms min even if they only clean 1) THIS HAS BEEN MY MOST DISAPPOINTING EXPERIENCE SINCE MOVING BACK TO SAVANNAH, TO HELP MY MOTHER. I WILL NEVER USE THIS FRANCHISE BUSINESS AGAIN.

Brian and Brian did a thorough and very professional job on our duct cleaning and dryer vent…read morecleaning. Took phots and showed us where all our problems were and how they cleaned them up. Would highly recommend.

Dylan & Mark arrived at time stated to start work. Very professional in job performed on all 21…read moreducts,4 bath vents, dyer vent, 2 return vents, repairing attic tubes and finally totally cleaning heat & air furnace. Great work ethic with politeness toward my wife and I. Explaining all aspects to be performed. And not to forget vacuuming whole house after completing job. Who does this anymore !! Also best of all great price. 4/27 2026

Cory and the entire team at ProShine Professional Cleaning did a great job cleaning our air ducts…read more They were knowledgeable, professional, and took the time to explain what they were doing and answer our questions. You can tell Cory really knows his field, which is always refreshing. The free follow-up service really sets them apart and gives you confidence they stand behind their work. It's rare to come across a company that combines real expertise with this level of service. I'd absolutely recommend Cory and the ProShine team.

Today my house had The Most Amazing HVAC service I've ever witnessed my technician's name was…read moreRichard Ravelo,and he was very knowledgeable and really got the job done in a short time, he took the time to explain things to me and tips to look out for in the future. Rich is very professional and am very thankful for his work!