I was able to make a same day appointment. When I arrived several people rushed out to acknowledge…read moreme until I could be assisted. Kyng setup my service and treated me like a very valued customer. My services were done within the time that was promised.

I paid Hoover Toyota $200 to diagnose a loud sound that was coming from our van when accelerating…read more They could only tell me that it was due to feathered tires. They confirmed that I did not need new tires, because the wear of my tires was fine, but that if I bought new tires from them, they thought it would fix the noise. Buying new tires was also the only way to recoup my $200 diagnostic investment. We did not get new tires. After 6 more months, we were so annoyed with the sound that we bought new tires at express oil. The loud sound only got worse. I called Toyota and gave them the chance to look at it again since their recommendation was not helpful, but after speaking to the manager, they said they would have to charge me another $200 For a new diagnosis. Instead, I took the van to express oil and they determined quite quickly that I needed a new wheel bearing. Express replaced it and I am finally driving in peace and quiet again. I am supper disappointed in Toyota after all of the times I have been to them for service. I do not trust them at all.

What a great car buying experience! No pressure sales. The entire process was the best I have ever…read moreexperienced while buying a car. Donohoo went over and beyond with their customer service. If you need a good used car, I recommend Donohoo.

Bought a used Chevy Bolt from Donohoo in May of 2026. This was done entirely remotely, which was a…read morefirst for us. The car was delivered to our door, in exactly the condition represented by the dealership. The price was good; service was good. We love the car and it came with several warranties from the manufacturer. We did not appreciate getting religious, "become a born again Christian" material in with the sales agreement.

I loved dealing with this dealership, which says a lot as I hate dealing with car dealerships. I…read morebought a 2023 Ford F-150. I dealt with Justin at Driver's Way. He was fantastic with explaining everything, making sure I had all the accessories that came with my truck, explaining the financing options, etc. This dealership had the best price on the truck with the options that I wanted anywhere around. Plus Justin showed me their "care" sheet which was everything that their dealership did with the vehicle after they got it, which even had included dent repairs, new tires, wiper blades, oil change, air filters, etc. They even helped me get a second key for the truck as it only came with one from the previous buyer. There was ZERO pressure to buy a more expensive model. They didn't try to sell me things I didn't need. They made sure I was aware of the available insurances and warranty plans and the actual cost of those plans. They also showed me interest rates from several financial institutions to make sure I got the best loan rate. I would absolutely buy another vehicle from here and deal with Justin again.

0 stars for service. The seats were soaking wet when I took the car home. 3 days later, we took…read morethe car back to try and get them to get it dry 5 hours later we cannot get them to answer the phone and give us an update. They have hung up on us when we've tried to call and we have no idea of when the car will be ready for us to pick up.

I think this is Pelham's best used car dealership. It has a wide diversity of used vehicles from…read morebudget friendly sales to luxury/sporty options. I kept it on the radar until they had a Ram 2500 Longhorn I loved!

Very friendly and helpful staff! Made the process easy! Especially the owners Chris and Tracyread more

Yesterday we had the pleasure of meeting Lanesha Childress at Riverchase Kia. If you want to know…read moreabout any Kia, she can tell you. She was so knowledgeable and helpful. She took the time to help my grandson get to know his new Kia K5. I would recommend her if you were in the market to purchase a vehicle. Top notch service.

Iyanna is Great!!! Leadership is hot trash!!! 09/15 - I…read morecalled the dealership on Monday... talked and texted the service writer Iyanna... about the vehicle and the at the check engine light was on again... we decided to bring the car to the dealership so I brought the car and parked it Tuesday night outside the service entrance ... I came back Wednesday morning and brought the key... I went on to work ... called back and talked with Iyanna and she heard our heartburn about the car cutting of suddenly and check engine light being on again. I asked to speak to the Service manager ... a man picked up, I confirmed that he a was indeed the service manager Ron Toellen... I proceeded to give him our heartburn...Ron tells me about a March recommendations and what we didn't get fixed.... Our conversation became elevated and a little combative... because I asked questions and he gave answers...we agreed to disagree on many... I asked for him to tow the car on Kia.. he said No... I talked about rentals... He said no... and basically told me he was with a customer and dismissed me...he said, 'I can't do nothing for ya unless the vehicle is here.... At this point, I request to speak with the GM Mario King...Ron assured me that I would not be speaking to Mr. King. I was, least to say, astonished that the Service manager would not at least allow me to speak to the person he reports to. So I went directly to Riverchase kia website and submitted a 'speak to the GM' chat request. I put my concern in the chat and the responder assured me that my communications will be passed along. 09/16 - On Tuesday... we change of plans ... I had my wife pick me up from the dealership... while waiting in my vehicle for wife to arrive , I decided to go inside and to speak with the GM ... the receptionist informed me that he was not in.. she ended up taking my name and number.... And asked me the why... I provide the information that she requested and I told her I wanted to talk about my disappointment with the way repairs have been... I sent Iyanna a text requestion that they complete the diagnostics... 09/17/- No communication as diagnostics was being completed. 09/18 - Wife gets a call Thursday... she couldn't answer ...there was a voicemail left by Ron or Iyanna for wife to call back. 09/19 - Friday, wife calls back and speaks to Ron, he took the opportunity to scold her about her driving the number of miles on the car and tells her again that we didn't do the recommendations in March.. tells her that we need to pay an additional $700 for diagnostics ONLY... to remove the manifold and tell us if it is mechanical or electrical... or I'll charge you a $50 day storage fee... 09/20 - Saturday ... I was hoping Ron wasn't working ... we came to get there car... I think Iyanna felt my energy after seeing Ron... who talked crazy to me and my wife this week... I asked the parts guy how to file a formal complaints... he responded as best he could...I said some things to the young man that shouldn't because it wasn't his issue and apologized because it wasn't this part guy's efforts that I was upset... I decided to exit the building... and help my wife transfer items... thankfully she pull away... however, I then decided I wanted to file a formal complaint ... I went back apologized To the parts guy again... I approached Iyanna again.. I asked for a formal way to make sure that this is documented. She provided me the Kia customer service number. At this point I wanted to file a formal complaint and have it documented. While I was discussing Ron's performance to Iyanna, Ron inserts himself into the conversation by introducing himself. I responded by telling him, that he is getting what he wants today, and that he will be losing a customer today. He and I got into an elevated tone conversation, while he was assisting someone in their car. I said what I needed and wanted to say to Ron. Ron attempted to kick me of the premises and to call the police. I implored him to call Birmingham or Pelham .... As I would wait for them to arrive. Ron told me I should be embarrassed to which I responded that I not embarrassed and will not allow another man to be disrespectful or dismissive to my wife.

I've always taken my Mazda vehicles to Med Center Mazda for maintenance. The service is top-notch,…read moreand I can trust that they'll do what's best for me and the vehicle. This visit was no exception. I ended up needing a little extra work and Tyler came through with the Med Center Mazda service coupon to cover a portion of the unexpected expense. Every little bit helps! Thank you, Tyler, and Med Center Mazda for your quality customer service: one of the main reasons why I have been a customer for over 10 years.

Went in to Med Center Mazda purchase a CX-5, new off the lot because of some advertised promotional…read morepricing. When I got there, I showed them the advertised price. After negotiating and the addition of fees and warranties, I got the feeling that they were not honoring their advertisement. Went to Hilary Mazda to compare. The overall pricing was legitimately $10k lower than Med Center Mazda and the customer service was three notches above Med Center Mazda. I would advise shopping Hiley Mazda of Huntsville. It's worth the drive.

Honestly, I love CarMax. This is our 3rd time buying a car from CarMax. Second time from this…read morelocation. We came here pretty late in the evening on a Saturday night. We knew what we were looking for and the sales person pointed us in the direction of the cars we wanted to look at. We went down the row looking at the different cars. Once you find one you like, you can scan the QR code to see if it is available. I liked that the cars were open so we could get in and see what the interior was like without having to bother anyone. We found one we liked and went and told someone inside. They then brought the car around and told us to take it for a test drive after getting some basic info from us. After the test drive, we went back inside and bought the car. No pressure, no haggling. I looked up same make, model, mileage, and year online and CarMax price was better than the others I saw for sale. We were in and out in under two hours. Fastest car purchase I ever made. My son will be looking to buy a car soon and I am definitely going to make him go to a CarMax near him. They really do have the best selection of cars and you can have a lot of cars shipped to your nearest location if you see one you like better at another CarMax. If it isn't super far away, it will ship for free. But if it's far the shipping fee isn't that bad if you really think it is the car you want. We have had cars shipped twice now and have bought both of them.

I expected that the salesman with whom I was working would have my interests foremost in our…read moreinteraction. But instead of getting back to me after I had test-driven a car that I had paid to have shipped from another CarMax and that I had said was quite a nice car, he told me that 'it had been very busy', offering that as an excuse as to why the car that should have been on hold for me was now promised to another customer. He then said he would 'sell me the car, if I would buy it today', thus leaving the customer to whom the car was currently promised, without a car or an explanation, I suspect. Very disappointing.

The service provided was top notch from start to finish. Ms. Mary and Matt were awesome to work…read morewith.

I had a leak after an oil change (never lost a drop before). Audi dealership in Birmingham…read morediagnosed my oil leak as a broken oil pan and replaced my oil pan charging me $800. Oil leak continued the next day and dealership THEN said it was the oil filter housing that would cost $1,200 MORE dollars! I said they were crazy and called a few other auto repair places that work on Audi. Momentum gave a quote for $395 for the same repair. I brought the car in and then told me that it wasn't the oil filter housing, but that someone warped the oil filter gasket during the oil change!!! They did an oil change and cleaned up the oil and charged only $137. I could not be happier with the service and treatment I received at Momentum. Avoid the dealership, but if you go at the very least call Momentum for a second opinion!!!! Dealership is a rip off!