Mr. Ryan is an honest, intelligent and hard working American that speaks clear and fluent English…read more This is important to me, I am older myself and I have moderate hearing loss. I hightly recommend his services. Edward Fey

Bill Ryan from American Mobility was able to install a Stannah stairlift for us on very short…read morenotice. Quality product, expert installation, and reasonable price. Bill basically did exactly what he said he would. Highly recommended.

101 Mobility - Raleigh definitely receives our highest recommendation. It was a genuine pleasure…read moreto work with their staff. Everyone with whom we interacted - from the always pleasant office staff, to the gentleman who did the estimate, and the gentlemen who did the installation of a Bruno Stairlift in our Durham, NC home - was professional, personable, knowledgeable, kind, and efficient. Every question asked was answered promptly with just the information needed, and the service received through every step of the process was flawless. George H

Excellent work from everyone involved - THANK YOU! Initial contact, product description and…read morepresentation, in home consultation, follow up, pricing, installation - all exemplary. Well done and keep up the good work. Owner and team worked with us on pricing and timing to prepare for a family member moving in after the holidays. Product quality seems excellent and I feel confidence in the company to service if required. One of the best overall purchase experiences in recent memory. Highly Recommended.

Would be zero if I could. This place is an incredible waste. I wish my PCP would have sent me…read moreanywhere else but here. Not only are they double billing insurance and myself for supplies, but then refuses to give you any documentation on a full accounting of your account. When you refuse to pay your bill, the supplies they've ALREADY BILLED INSURANCE FOR are held ransomed. It is incredible that any medical provider wouldn't be able to produce a customer account ledger. Basic Quickbooks stuff here, folks. Oh. And NEVER try to call them. You won't reach anyone unless you direct your call to a Resp. Therapist and then tell them to transfer you to the front desk or the finance dept. Even then it doesn't work most of the time. If you have any other choice, I would urge you to avoid this business at all costs. They just look at you like an ATM-- demanding money and delivering nothing but headaches.

The stafff is truly professional from the the front end staff to the knowledgable therapist I…read moredon't think better service and knowledge is given anywhere else

purchase a controller from them for a Zoomer. It didn't work so had to return it at my expense…read more when they received it back they called me a couple of days later saying that I didn't send them back the same controller. The one I sent them was the one I sent them but they refuse to replace or refund my $299. (would prefer the controller as I need it). Crooked company avoid.

I purchased a scooter that I wanted the same year model but was sold a 2025 model. I was very clear…read morethat I wanted something brand new not something that has been sitting on the shelf since 2025 and was sold a 2025 model anyway. when I explained this the company was unwilling to exchange it or for me or to return it. I only had it one week not even thirty days. very disappointed. I guess I have no choice but to keep what I have. thanks!!

Best shop EVER! Kind, helpful, friendly, will save you money at every turn...and this is not a…read morebusiness flush with cash! They do it because they care about their customers. I've bought one UpWalker, one manual wheelchair, and one mobility scooter with them. Grateful for all their support for ALS too!

This is hands down THE BEST place to go for mobility needs!!! Adam, the technician, was in my home…read moretoday to change my worn out tires and battery. He is so awesome!!! He always listens to me and answers all my questions and he put me in the scooter for a test drive before he left to make sure everything was working well. I don't know any other mobility place that provides the after purchase services Step Ahead Mobility does. Nobody. And then there is Dave, the owner. I met him about 4 years ago. I had purchased my first mobility scooter online and it was ok. Honestly, I was new to disability and didn't know there were places like Step Ahead Mobility. Dave changed my life - literally. He spent quite some time asking me questions, trying things out, etc. I love my mobility scooter from Step Ahead. It fits me. Much better process than ordering online. I'm very thankful Adam and Dave are there.

Get Everything In Writing!! Orthopedic Services was hired to do a roll in shower modification in…read moreour master bath via Innovations Waiver program. After initially talking to them everything seemed fine. I told them I had a few requests and they agreed those requests were reasonable. After they started the demo they didn't want to honor our agreement and my initial request. They were argumentative, they didn't want to answer Any questions. They actually told me "you'll see what it looks like when we're finished". After two weeks on the job, I fired them for substandard work. The floor tile they layed was incorrect. The framing they did for a new wall was out of plumb and not square. Their plumber left the new plumbing line open and raw sewage was running out underneath the house. They just wanted to turn a quick buck and leave asap and their work reflected that.

Yooo please look this over and tell me what When I look at people I look at the whole person and…read morethe situation that they may be in. I also know that more so especially handicapped people I try in every way to accommodate them to the best of my ability. Like for instance I saw a client looking to get a haircut and I took my clippers outside the shop and cut his hair because he had a specific need. I go into this place and I couldn't believe it for me it was like a handicapped haven for people with special needs (like myself) then I asked for a simple replacement piece for me to be able to drive experiencing freedom again (driving knob) and Wow to my surprise I 1st was met with an outrageous price for the knob and installation that cost a whole lot less elsewhere without the issues of liability (on the internet and tractor store) but then I was told that they could not sell it to me because of liability issues (am I not handicapped) and is there a law that says handicapped people can't drive or equip themselves with a good product to help their situation not hinder it. Idk maybe it's just me but I'd rather go to another state than to ever deal with these people again thanks for nothing.....

Fantastic service they take the time to talk to you answer questions or concerns . They have a…read morevaried selection of everything you'll want or need .

Great customer service and huge selection of products. There was a huge LMNOQ flag hanging inside…read morethough so I had to take off a star. Thats not appropriate for the workplace imo. Keep that in the bedroom.

I'm really thankful for Dave Russell at the new Morrisville, NC location, and to Quality DME!  I've…read morereceived their help for 10 years now, having first connected with them while I was in Virginia, and I remain loyal after relocating to NC.  I'd met with Dave twice now, and he was very patient as I picked through different styles of masks to try them each, and find the one that fit the best.  He was attentive to my exhaustive questions.  And his knowledge of working in sleep labs was very useful.  He also helped familiarize me with the myriad of features on my CPAP.  Well done, Dave, I really appreciate your patience and your expertise!