WOW, what a fantastic experience! If I could give them more stars, I would. The communication was…read moreexceptional at every point in the process. Service was prompt, efficient and very well done! You can hardly tell where the holes were dug to clear the lids for removal before pumping! They even provided a condition report we requested which is helpful when preparing to sell. The technician was knowledgeable, very personable and professional. What a great experience! Highly recommend.

Hires people who abuse animals. I'd find another service…read more https://www.tiktok.com/t/ZP8nFNkjs/

I added 1 star. They called a week later and apologized. Doesn't fix the lost time, but appreciate…read morethey took the time to acknowledge.

Requested service to empty our tank for the first time. The driver/technician left the covers on…read moreour tanks damaged - driver screwed several lid screws through the base and left with several screws missing and us needing two new lids. I called the office and explained the issue and was promised the issues would be resolved. The company did not come out to fix the issue and we never heard from them again. Poor job and no concern after they get paid. Small note - the driver sat in our driveway for 15 minutes with his shirt off - not that big of a big deal but amateurish and unprofessional and a bit gross.

While we were out of town, 1,300 miles from our farmhouse, what else could go wrong but having the…read moretoilets & shower backing up inside the house!! Now let me praise what Great Customer Service we received from Hartman Septic Service! Gary, showed up, diagnosed, & sent a repairman, and it was fixed within a few hours. He made this a priority, got the problem fixed and gave us peace of mind! We would highly recommend him for your Septic needs. David & Kim Hune Fowlerville, MI

I purchased a home in Brighton MI about 2 years ago. The owner could not (or would not) tell me…read morewhen the last septic tank service was performed. I decided this year that it was time to get it done. I did LOTS of research on service providers in my area and saw that Hartmans Septic had many positive reviews. I contacted the company via email and Gary (the owner) contacted me back very quickly. Communications were great and he got out to my home on the date agreed and on time. Even though he had difficulty locating the tank cover due to a number of obsticals in his way (a lavender tree, sidewalk, and a really big landscaping rock), he was diligent and found the main cover. The amount of work he performed do do this was truly above and beyond what I expected, yet he didn't charge me any extra at all for all that work. Gary's report on my system was extensive outlining all of the potential issues with septic fields, and showing the results of his inspection (before, during and after pumping). I am certain that many "professionals" would have simply come, dug up and removed the cover (charging me extra for the effort), and pumped out the water. Gary took his time mechanically cleaning the tank of all solid and caked on bottom sludge as well as water lancing the tank to ensure it was completely clean. When he was done, he replaced the dirt, the landscape weed barrier and mulch leaving the work area in the exact shape it was when he showed up. Gary took time to go over the inspection results with me as he told me about the many different septic system failures that he has found over the years, and how he checks for these failures in the system. I am a senior engineer and a Navy vet. I really appreciated Gary's knowledge and his great inspection expertise left me with a very good feeling that my home septic system will operate for many many years in the future. All of this was done at a very competitive price. To top it all off, you really couldn't as for a nicer guy to deal with. You really can't go wrong with Hartmans Septic.

Hartland Spetic provided the best septic service I have received in 26 years. Professional, timely,…read moreknowledgable service. Ryan did an amazing job finding the lid and he was so kind, in general.

Quick to help in an emergency situation!! Professional and polite!! Service was awesome and good…read morevalue!!

Hands-down, big, Jim sewer, and drain cleaning in Garden City Michigan is one of the nicest…read morecompanies and gentlemen out there in the business. Jim is always attentive to my families needs from my mother to My House and Sister. He's always had a quick response and took care of the issue whether it was plumbing or sewer drain Cleaning he is five star and all of the plumbing business he will handle it for you give him a shot and a call you will not go wrong I promise you very professional and punctual and says what he's going to do is a big deal nowadays. Good luck with whatever you decide but I would always suggest big Jim's sewer and drain cleaning number one in my book.

Basement drain was backing up and the sump pump wasn't working properly. Had one of those big brand…read morenames come out to take a look and they couldn't even find the main line cap. Jim was able to find the cap through a texted picture. Clearly didn't go with the big brand name, and had him out shortly thereafter. Showed up right when he said he would and was in and out. Even gave a couple pointers if something started to happen again in the future. For sure keeping his number in case any other plumbing needs come up again.

The secretary is the most rude and ornery person i have ever dealt with. Not only did she hang up…read moreon me she hung up on my husband. We needed our septic pumped. They said we needed a part that cost around $800 but charged us $3000. Come to find out after install our alarm went off again. They came out to do what they forgot to do when they installed the pump. Pump it. Then they tell us we owe another $500 for pumping our septic after we paid $3000 for a price gouged part. They won't see a dime of our money. If you want this type of professionalism give them a call. I am going elsewhere.

Very helpful, knowledgable and explained everything. Went above and beyond with service and making…read moresure we understood how to care for our system.

I had seepage from my tank and called Billy. He came out within several hours on a Sunday and…read morecleaned my tank. He then recommended someone to solve my issues. He left my yard very clean, no spillage, and was pricing was very fair

Five Stars, Billy. You are absolutely such an honest, hardworking professional. We were without…read moreour sewage system for a couple days as the pipe was leaking in the basement. Imagine two days not flushing toilets or putting any water down a drain! Billy came out on a Saturday, unheard of in the business. Billy explained everything along the way. What an honest gentleman. I highly recommend Billy and his company. Thanks, again, Billy.

You can't ask for better! I had plans to install my septic in March '21 and the frost on roads…read morekept heavy equipment off of them - Universal kept in touch with me to assure of the earliest possible date. When they came out to prepare the install, I shared my dissatisfaction with another septic installer's plan approved by the county (I didn't know any better). Eric the owner suggested a different approach, which completely met my request and got everything approved, installed and cleared up in short order - I was thrilled. The storms came in July and trees dropped everywhere, power was out. Our Electric Company came out to restore power and restring power lines where trees took them out. You would think they would see the Universal Septic sign I put right over the tank and field but they didn't, they drove right over the tank. I called Eric for help, he came out and saw the tank was crushed. He gave me a replacement estimate really fast, after all the communication was completed, he installed the new tank in just a few days. You can't ask for better communication, service and responsiveness. I had contacted 4 different installers and got a lot of delay, lack of return phone calls and over-pricing. I highly recommend Universal to everyone.

I had scheduled another company to come out and empty my elderly mother's septic tank. After…read morewaiting over 4 weeks for our appointment, they never showed and advised they didn't even have my mother on their schedule. My mother was so upset and called me crying. It was then I called around to a few more places and found Universal Septic Services. First of all, Jaimie at their call center so so unbelievably friendly and understanding. They were able to get someone out in less than a week --- and at a lower price than the first provider. The showed up when they promised and their representatives on site were equally as nice and professional. My mom was so pleased she is going to tell all the neighbors about Universal. During times like this, it is so hard to find dependable and friendly service providers. Well -- we found one with Universal. Our family cannot thank you enough. You've made a customer for life!!!

Definitely recommend! Reasonably priced! They didn't try to oversell any of their services. Jared ,…read moretheir tech, was informative, knowledgeable and friendly! They will be the ones I call the next time the septic system needs service!

Just want to say thanks again. We needed a plumber and a well issue fixed recently. We called…read moreWatkins and they were able to give us a referral since they can't offer those services. Since the pandemic it's been such a challenge to find reliable workers, and having the peace of mind of a referral was so helpful. Thanks for being so friendly! You make us feel like we're part of a community that has each others back.

Bob Knight does stellar work, with an eye for detail and literally years of local experience to…read moreback it up. We needed grading work to redirect water from impacting the foundation at the back of our house. And we wanted to have that water (and water from our downspouts) end up nicely in a rain garden out front. Bob knew exactly what to do for our situation and handled it all in three days, including building the rain garden. Bob gave us a fair price, kept his word throughout the process, didn't cut corners, and showed up when he said he would with his hard working team. He's a standup guy, to boot, and great to talk and consult with. We are pleased with the quality of the work and the straight talk. Wholeheartedly recommend Knight's Grading and Excavating.

Great experience with Knight's Excavating. They replaced our water line and did stellar work. They…read moregave us a great price on the work, were fast, organized, super friendly, professional and finished the job as promised. They came highly recommended by a neighbor and delivered. What a relief to have that done! Thanks to Bob Knight and crew. Great folks all.