I've used this dealership for the service on two vehicles in my family- a 2018 Ridgeline and a 2019…read moreHR-V-for several years. The HR-V was purchased there. I will never set foot in their dealership again after the last experience I had there. They told me I needed to replace the front control arms on my Ridgeline because the bushings were torn. I took the vehicle to another shop who specializes in Honda, and they inspected the bushings and found them all to be perfectly fine. They even took pictures showing their condition. Dick Brooks Honda wanted me to pay approximately $2000 for unnecessary work. I no longer trust Dick Brooks.

I had a terrible experience at Dick Brooks Honda in Grier SC. Never imagined receiving such a…read moremiserable experience purchasing an automobile. I looked at this one particular vehicle with less miles, but I was sold a different vehicle with higher mileage. After I realized what happened to me I immediately returned the vehicle to receive the most dishonest and unaccountable behavior for the poor choices the dealership made. Eventually the car was returned but I didn't get my deposit back. I don't recommend anyone doing business with them. I eventually purchased the car from another dealership in the area

My car is throwing an extremely specific code so I called Kia of Greer to see how long it would…read moretake to repair and a guesstimate on cost. Lady could not tell me either. Said "We need to run a diagnostic blah blah blah". I said well if it shows that x is bad, how long does that take and how much does that cost? "I will have them call you with a quote blah blah blah". No call back yet. If your service on cars is great, get somebody different on the phone; otherwise, I assume it's all the way down the line. And for that reason...I'm out.

Alexis Bryant Was extremely helpful for me Very respectful and kind. Highly recommended herread more

I recently visited Fred Anderson Toyota of Greer while shopping for a used Prius and had a mixed…read moreexperience. The staff were polite and respectful, but there were several issues with transparency and communication that made the process frustrating. Initially, I was sent photos of a different (new) vehicle than the used one listed online, and I noticed the VINs didn't match. I pointed this out, but it wasn't corrected until I was already in talks about pricing. After negotiating what seemed to be a fair price, I began my more than 2-hour drive to the dealership. About 20 minutes into the drive, I was informed that the vehicle in question was not the Limited trim but an LE--explaining a $6,000 price difference. At that point, they offered to discount a new Limited model by a few thousand dollars, saying the price difference between it and the used one would be around $3,000. That sounded reasonable--until I arrived and saw that the discount hadn't really been applied in a meaningful way. I also inquired about the college graduate incentive, and again, the total financed amount remained unchanged. It felt like discounts were being mentioned but not truly reflected in the numbers. My final MSRP ended up being about $37,000 before trade-in and down payment--higher than expected based on our conversations. To add some irony, the dealership advertises a 3-day, 150-mile return policy, which barely covers my round trip to the dealership. It's a nice gesture, but not very practical for out-of-town buyers like me. I did end up getting the car I wanted--although it wasn't fully loaded--and I'm happy with it overall. Still, I wish the process had been more upfront and accurate from the start. If you're shopping here, I'd recommend double-checking all the details before making the drive

The experience we had at Toyota of Greer makes me never want to go back to a dealership again. The…read moresalesman was WAY too pushy, and would not accept no as an answer. We had been very clear in our intentions of our visit--to test drive a 4Runner so we could get the feel of how they drive. He then proceeded to run the numbers on the vehicle we test drove which we had told him several times we were not interested in purchasing. We did not feel heard whatsoever, and then he proceeded to come and knock on our car door once we had left the dealership to try to get us to come back inside and lease a 2026. We had been very blunt about our budget, and I wanted nothing more than to get out of there as quick as possible. I will NEVER be returning to Toyota of Greer, and I think the company needs to think about who they're actually hiring to represent them--very unimpressive.

I travelled from Columbia SC to Northside Auto Sales to purchase a vehicle for my mother…read more Sean Crowder and the whole staff was very courteous and helpful throughout the whole process from beginning to end. I would recommend them to anyone looking for a vehicle.

Stopped by to look at a car and price was high for the market so walked away, then got told "you…read morelook like you're looking for a 3,000 dollar car." What?!

The car service was great. Very nice guy and the dealership is definitely worth having your money…read more Thanks John

I purchased a 1993 Ford F 150 from John on 11/24/2023. John was very honest about the truck. He…read morepointed out the flaws on the truck. He went as far to have the previous owner of the vehicle tell me about the truck as well. This was an added touch, you don't see this type of customer service that often. With my experience I can say John is honest, friendly and he aims to ensure that his customers are taken care of. So if you're in need of a used vehicle I highly recommend going seeing John at Happy Trails Auto Sales. I drove the 1993 f 150 back home to Augusta Georgia; the truck drove great. I'm glad I purchased from Happy Trails Auto Sales.

Staff has great communication skills and friendly. Service staff is informative regarding…read moresuggesting parts recommend for our car. The car care area is clean.

Unfortunately, I am unable to share a positive experience in my dealings with the service…read moredepartment. My vehicle has been in their possession for nearly 30 days and there is still no resolution. I do know that some issues, especially, electrical ones can be problematic. However, the most frustrating experience has centered around their communication. The only way to describe their communication is a combination of; lacking, incompetent and/or dishonest. In person interactions have been okay, but the inconvenience of having to drive to the location every time you need an update is just an unreasonable expectation. Call backs are very rare, even when promised to take place before end of the day.

Evan and Noah were over and above giving me excellent service and need to be recognized as well as…read morethe conscience mechanic who worked on my Ford mustang ecoboost premium 2025. I had a recall that should have been all day, but when I told them I needed to wait for the repair, I was taken care of so quickly, my all day wait was only a few short hours, drinking coffee and had a snack, and was greeted by every employee who needed to walk near the waiting area. Even my old salesman remembered me from my previous purchase almost 7 yrs ago Patrick! This dealership is friendly, responsible, using attention to detail and the whole dealership is shiny clean! Can't ask for a better place to buy or use EXCELLENT vehicle services available. Great people great place!

I almost drove 400 miles because I thought a car was damage-free. However, in the walk-around…read morevideo, I saw damage. Then in other pictures, I saw a football-sized dent they had tried to pop out. Their answer was, "a small dent does not mean a vehicle was in an accident" and "I will be closing your inquiry. Take care!". Thankfully I didn't trust them and make the drive.