I've used this company several times with great results. I've tried others without getting the same…read morelevel of service .

Did a pest inspection before we moved. They said "we will bill you". Next thing we got was was a…read morecollections company bill for an admittedly minor amount. I called to ask why they would send to collections and not call me or mail me. We had mail forwarded to our new residence and never received anything from APC. We checked and did a search of phone records with no calls coming from APC. To be fair to them: Their work was fine. The man who came out and did a great check and was really friendly. I'd just really prefer that their accounts department do just the basics of minor effort to call someone before sending to collections.

I called and had their salesman come out and was very professional. We completed the deal on March…read more3. The install went very well and it was suggested that I up grade the gas meter if needed. The first time it exercised it was fine. The second time it gave me a fuel fault and after restating it with the help of Generac I had a larger gas meter installed. On May 24 it faulted again with the same code. I called this company and they couldn't help with service because the only tech was off with persona reasons. tell me when it would be serviced. A week later a girl from the company called me and said she had no idea when they could get out here to fix the problem ! I have called a new service company. They will be out on the 6th of this month to repair the issue and take over servicing my unit. This company is USELESS after the sale.

Aaron is the best, I cannot compliment him enough, he worked so hard for us to get exactly what we…read morewanted, a new Generac, always returned my calls and was on top of everything, we will be doing more business with him in the future, he is the greatest asset any company could ask for, thanks Aaron!

We have been a customer of Jim's since 1995, and cannot say enough about their customer service…read more They have provided top notch service every time that we have used them. If they say they will be there at 3pm, they will be there. We could not be more pleased with the service we have receieved and will never use anyone else!