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    Standup Connection

    4.0 (1 review)

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    12 years ago

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    Active Towing

    Active Towing

    3.3
    (23 reviews)
    29.1 mi

    Car overheated and radiator busted going past needles towards Los Angeles. Called AAA and they…read morehooked me up with Matthew over at active towing. He showed up within 15 minutes of when we placed the call with AAA. Not only was he friendly and quick with getting us towed to a nearby shop, but he helped me out by dropping me off at a hotel and waiting for me to check in since I had my Frenchie with me and it was way too hot for him to be outside. Thanks for your help Matthew !!

    STOP DO NOT USE THIS TOWING COMPANY AND GAS STATION!! FILL UP BEFORE OR AFTER GETTINg ON 40! I…read moresuspect the gas station and towing company that we think are fraudulently in cahoots! TEAMING UP TO TAKE ADVANTAGE OF PEOPLE! Do not come here unless you want TO PAY $250 FEE!!!! CHEVRON (31251 Goffs Rd, Essex, CA 92332) the only in about a 100 mile radius that is conveniently remodeling with not a single gasoline pump, only 1 diesel pump working. Called ahead and they did not inform me about the situation while I was on the phone just let me drive myself there to be taken advantage of. There's a tow truck guy named Tyler from Active Towing chatting it up with the owner of the gas station ready to charge you $250 for the service of giving you gas while you are stranded not able to make it to the next station because it's 50 miles away. He just waits there all day taking advantage of people and I suspect the gas owner and the tower are teamed up taking advantage of people. Very apparent when you are there. Had tons of empty gasoline refill containers. Why wouldn't you fill those up as a store owner and sell them if you have a conscience instead of partnering up with a towing company... Or leave at least one pump open while you remodel. Called the towing company and they said it's been going on for two weeks now. Everyone's making some bank. Wonder how long the remodel will take while everyone is cashing in so big! Shame on the towing company just waiting there with gas and still charging the whole $250. Reported to Chevron, the local sheriff, and AAA already.

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    Boat trailer lost two wheels
    Boat trailer lost two wheels
    Active Towing
    Active Towing

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    Active Towing

    Active Towing

    1.8
    (5 reviews)
    29.1 mi

    Update. After 3am came and passed, I called AAA and together we called dispatch. The woman on the…read morephone was very snippy and said she never gave us a time or ETA and they will get to us when they get to us and hung up. AAA mentioned they recorded all calls and was indeed told of an ETA time. Tow truck finally came around 9:00am the next morning. 11 hours after being contacted. An AAA manager called me to get my information for a complaint. Apparently this company caused an AAA member who was also waiting for a tow to have a serious medical emergency requiring EMT intervention because of the lying about ETA times. Our case wasn't as dire but it did result in being stuck on the side of the road for 12+ hours. Thankfully the tow truck got to them before it got hot and reached the 112 degree temps that are common in this area in summer. If I could give them 0 stars, I would. They deserve that much.

    I'm at Needles Marina RV Park with a huge dent in my tire rim on my 5th wheel. Was worried that it…read morewas a slow leak and didn't want to hit the road with that worry. I called AAA. They gave me a arrv time of 2:33pm which meant a 1 1/2 hour wait. Active Towing arrived a half hour early and went right to work. Phil filled out the paperwork while Norm worked very quickly. They were done in less than 1/2 hour. No wasted motion! The spare was wedged onto the bolt holding it. It took some creative thinking and a big hammer to finally free the spare. Norm checked the air pressure and filled the tire appropriately. Very professional and fast!

    Standup Connection - active - Updated June 2026

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