Chad was amazing...within 15 minutes of leaving a message with Kim (control desk)...she was also…read morevery helpful! in responding to my heat pump/thermostat problem. Not only did he talk me thru the process (over the phone). But also saved me $...big time!! Allied is everything when it comes to true professionals and elite technical skills. No BS...no side-winding...just awesome timely results. Chad even encouraged me to call him if I have any other problems...he was very detailed in his instructions and empathetic with my failing HVAC system as well as the frustrations associated with finding reliable HVAC technicians. Thank you 'tons' Kim (pun intended...HVAC lingo) for quickly placing my pressing concern on Chad's radar. You are awesome. Grateful in New Carlisle, Ohio Isaiah R.

From the owner: Quality Work at Wholesale Prices!…read more You can count on our EPA-certified staff and their 25 years of experience to fix any HVAC problems the first time. Our certified technicians are licensed and insured and offer professional service on every job. As a locally owned business, we are very involved in the community and have many returning customers and referrals. You will find that we are flexible with our work hours to accommodate customers with busy schedules. Our highly skilled technicians are always courteous and attentive to your heating, cooling, and refrigeration needs. You will be delighted with the service you receive from our seasoned team at Buckeye Refrigeration. Buckeye Refrigeration provides custom design and installation for your commercial walk-in coolers.

Assigned by our Home Warranty Company and the technician, Becca, submitted a report to them that…read morewas contrary to what she advised us was the issue with our central air unit. No paperwork was left and when I requested it Becca advised that we call the office. I have left 4 messages on an answering machine with no return call. Also after a search it shows this business is closed and there is no longer an active license

Unreliable! I called and scheduled an appointment to get an estimate for a new AC and the guy never…read moreshowed. I took my business elsewhere.

Charged our elderly mother $372 to install a $69 thermostat. Total bill was over $700. Would…read moredefinitely not recommend this company. She used Southtown previously, evidently this company took over. Never again!!!

Fare price, fixed and solved the problem right away. Really happy with the work. Definitely my…read morego to place.

From the owner: Since 1926Commercial - Industrial - Residential, License 12884, O.Q. Certified Welding, Drain…read moreCleaning

Let me tell you, I can't say enough about this company!…read more Looking for a company with huge brand recognition? Look no further! Every other contractor I had out knew this one by name! In fact, they all mentioned how they are called to fix every job 72 Degrees/South Home Air does. Let me level with you on the kind of work they do, because Lord knows they can't! They installed my new condenser so crookedly, it might have fallen over if you touched it. So, my BRAND NEW unit was getting some great extra wear and tear on every single component. But hey, these guys are looking to save you money! They knew those pesky evaporators are expensive so they didn't even bother bringing it up. They saved me a ton of money until my indoor unit sprung a coolant leak at the evaporator and froze my entire line. Turns out that on the first day of HVAC school they teach you that if you replace an old condenser that uses R-22 refrigerant with one that uses R-410A, you need to also replace the evaporator with a compatible type. Or don't. Then your air conditioning can run less efficiently and inevitably start to leak because R-410A runs at a higher pressure. Heck, they want to save you money so much they must be losing money! That is probably why their first company, 72 Degrees, filed for bankruptcy and they have made another company now called South Home Air. So just be forewarned, you won't have to worry about calling if you have a problem, they will probably be out of business by the time you get a hold of them! Speaking of calling contractors, don't worry if you hate contractors giving you the run around when you try to call them. When you call these guys, you will get the unintelligible owner, Jim, whom you won't be able to understand anyway! Just in case you can, don't talk to him too much (about things like when they can send someone out) or he might just yell at you and hang up. Are you sick of contractors that don't wipe their feet when they come in your house? Well don't worry, these guys won't even come inside to check out anything besides what they were specifically sent to fix. If they had come in my house, they probably would have noticed my condensate line that was doing nothing to stop water from staying in the unit and making it prone to rust and other fun. Just make sure you wipe your own feet when you get back from chasing them down the road because they left without saying a word, leaving you questioning what they even did... at least that's how they treated me--they couldn't leave fast enough, I didn't get to ask them any questions about their shoddy work. But you have to be saying, Brandon, look at these 5 star reviews they have on facebook! You are right, LOOK AT THEM! They are all profiles that have few friends, don't even live in Ohio, and post nothing or links for other companies. Just click on a few... ...like "Ashley Leah", lives in Michigan, last facebook post 2015, but she decided to review South Home Air October 2017? And at the same time she also reviewed Jimmy Z Appliance Repair in Seattle, WA? Man she really gets around! ...like "Henderson Hinton", lives in Baton Rouge, Louisiana where he went to community college, last post also in 2015. But apparently South Home Air has a wide coverage area because in October 2017 they cleaned his dryer vents. ...you know what is weird, they have a string of 5 star reviews in 2017-- on 10/19, 10/20, 10/23, 10/25, 10/30, 10/31, 11/23. I am surprised they were smart enough to realize if they faked them all on the same day it would have looked even more suspicious. THIS COMPANY IS USING FAKE PROFILES TO PAD IN 5 STAR REVIEWS BOTTOM LINE This company is a bunch of hacks and poor excuses for HVAC technicians. They cost me tons of time and money, put me thru mounds of frustration, and the worst part of all, put my family in danger--I have household members susceptible to heat stroke and they left me without AC for the better of 2 months in the middle of summer. Not to mention what could have happened if we didn't notice all the problems they had left and stopped using the unit... water damage, water in electrical components, lines bursting, who knows what kind of nightmare they set us up for. Luckily we finally got a REAL contractor thru our home warranty company out to fix everything they did wrong. DON'T EVER USE THIS COMPANY

South home air was sent to my home through my home warranty company when my AC went out this past…read moreApril. Initially the owner, Jim Oiler was pleasant and helpful. However, once he received my $ that all changed. My unit was installed 4/25/16. The day of inhalation I was told that they didn't have a digital thermostat that was supposed to be installed and they would have to come back another day to finish the job. Today is 7/18/16 and I have since made contact with Jim 4 times regarding my thermostat. Last week he told me it would be done by this past Saturday so when this didn't happen I called yet again. Jim was immediately rude to me cutting me off when I was trying to speak, telling me they had 22 service calls this weekend and "was my air working", and that he didn't have to install the digital thermostat at all! I've been more than patient considering I've been waiting for almost 3 months and for a man to speak to a woman the way he spoke to me is appalling! I guess this is the "old school customer service" they talk about on their website! I would never recommend this company to anyone!