I found my carpet cleaning company. The gentlemen were professional, cordial, and knew how to…read moreclean a carpet. Look no further and schedule your appointment with them. Excellent work and very reasonable price. Thanks to Carlos, Marcel, and Jeremy for a job well done.

Barbara called me quickly and I received a quote to clean two sofas and four kitchen chairs…read more Carlos and Len came to do the work sooner than I had hoped. The extraordinary care they took with their work and the results were fantastic. They were professional in the best way possible. I was so pleased that I have hired them to clean my tiles and grout next week. I would highly recommend this business!

I recently purchased a home and had to leave for a month. When I returned , I walked in and my…read morehouse was flooded. Sitting water and mold everywhere! The house smelled AWFUL! I eventually made it back to the master bedroom, searching for the awful smell and BAM, there it was! The entire room had standing water. I opened up the doors to the other rooms and discovered all three rooms, two bathrooms and living room have been affected by the standing water. I was very stressed, needless to say. I reached out to a plumber (review to come soon) and he put be in touch with this business. I am so glad! They came out immediately and assured me they would help me throughout the process. I do not think I could have been sent better people!! Seriously, Garrison and Mike have been super helpful! Garrison has been communicating very well as far as what they are doing, what to expect and their plans for the following day. He's been very empathetic and caring throughout this. I have a LOT of belongings and the majority have been destroyed. The worst part is, I was in the midst of unpacking before I left a month ago because I recently purchased this home. I have boxes of clothes, shoes, accessories, purses and so much more that are now trash. Mold on so many things. Due to the bed sitting in water, the legs have cracked, clothes on hangers in the closet smell like mold. It's a disaster. I was upset at the beginning because this is not what one wants to walk into. My plan was to unpack boxes, not pack up what I can salvage. Needless to say, IF you find yourself in need of a restoration company (which I hope you don't), you can't go wrong with Garrison and Mike. If I could give more than five stars, I most definitely would. They will not disappoint you! I must say, if Garrison were not there, I'd probably be more stressed about this than I am. THANK YOU Garrison!

These guys a crooks, especially Brad. They said they would start on a Friday and called the night…read morebefore to say that one of their workers truck broke down. They were replacing some cabinet boxes in my kitchen. Turns out that they hadn't even started building the box when they called to reschedule since on Fridaty cabinet guy called me directly to see if he could stop by to match the wood. On the following Monday I fired them (why work with dishonest contractors). I told them if they had the box built bring it by on Wednesday which they did. The entire job was suppose to cost $3600. I had to email them three times to get a refund. They emailed me a week later to say that the box cost $3100 and there would be a $75 change fee!! The box cost no more than $500 to make!!!!!! No response when I complained about the service price and refund. Crooks!!!!!

I'm so glad I found this business! They are professional, easy to communicate with, and did a…read moregreat job cleaning a sectional couch and rug. And for a very reasonable price. I will absolutely call on them again!

My sectional sofa looks like new after cleaning. Technician added cleaning of several small area…read morerugs I had at no additional charge. The owner took a great deal of time explaining there process which justified the higher quote he gave me over others Totally satisfied and will definitely call on them again.

Thank you for taking care of the mold that was in our bathroom. Great job and wonderful people.read more

From the owner: Xtreme Pro Services, LLC is a licensed mold remediation and water damage restoration company! We…read morestarted out as a small handyman company and still do handyman services. with 16 years in the property restoration industry we decided to get licensed and pursue our dream in owning a property damage restoration company! We specialize in water damage restoration, mold remediation, fire damage restoration, biohazard cleanup, board up and roof tarping, odor control, general demolition, and any basic handyman needs around your property!

Did a great job on a rug in a condo i own, so i called them back for a different apartment…read more After 31 days, stains started showing in the VACANT apt. I called them and asked why this happened if they use high extraction, to which they replied 'no, we use steam cleaning', and told me there would be a $45 charge to take a look , since it was 'so long ago'. i would not use again, 'high extraction' claims stains and damage to underlying padding do not resurface. They should at least stop by to see what was going on. The manager avoided my calls and just relayed a message about a second charge , if he came out to my centrally located condo, again.

Roger from The Best Restoration came to my house to survey the water damage in my bathroom more…read morethan two weeks ago. He promised to give me an estimate within five days and left. However, he never gave me an estimate even until today. I was told he is out on field whenever I called the office, which is more than four times. He never returned my call although I left message through Alex or Brittney. Also, I was told his manager Dan would call me but it never happened. I am not sure why they intentionally gave false statements whenever I called them. Moreover, I am not sure why they came to house and promised to give me an estimate in the first place. The Best Restoration doesn't keep its promises at all.

We had Gainesville Restoration (GRR) do two things: 1. Tile…read morethe house. 2. Redo the kitchen cabinets. GRR didn't end up doing either of these things. They didn't supervise the work as it was being done. They had Creative Cabinets do the cabinets (they were very good) and another guy do the tile. GRR's only job was to make sure that they both got done correctly and on time. When we were initially emailing, GRR explicitly said that installing the sink and faucet were included. In the contract we signed, it said in the fine print that GRR doesn't do any plumbing. We missed that before we signed and we had to hire someone else to do that. When they tore out our bathroom sink they left it in the middle of our driveway. We gave them 6 weeks of lead time to build the cabinets, and it still took 2 months after they started to finish the project because things weren't ready, scheduling errors, and mistakes that needed to be fixed. GRR changed our plan for the kitchen, didn't follow up with my e-mails in response, so some things are just done not how we wanted it. They were able to redo one of the cabinets and they did have to redo the laminate. It wan't worth doing anything more as they would have had to tear it all out. We wanted to keep our sink and garbage disposal. Chris from GRR told us that the sink was damaged and was thrown away. When I asked about the disposal Chris went silent and followed up with an "I don't know." The undamaged sink showed up a couple of days later. The tile guy left a 2 inch gap by the door to the garage. The threshold needs replaced, so the tile guy didn't tile to it. GRR had the tile guy show up unannounced at 6 AM to just fill it in with grout. GRR told us that they could only fix the gap by filling it in with grout or to replace the entire door. We left the grout but it is already cracked. We down scaled our project initially and Chris adjusted the prices of the items we kept up a little because there was profit "built into the prices." For example, the cost of doing the cabinets went up from $5,680 to $7,780. We made the cabinets stained, which added $475 for the stained grade cabinets. $5680+$475 = $6155. $7780-$6155 = $1625 in profit for them that they shifted from the other parts of the project we cut. No problem. We are paying them for a service. When we got our bill, Chris added $2000 onto the estimate and said it was all costs that were passed onto him from the people that did the work. He said that the only money they made was the additional $344 that he tacked onto the end of everything he added to the bill. In other words, there was no profit that was, as he said before, "built into the prices." GRR made it very clear that you pay or get a lien, so you sign your name and you just gotta pay.

If you are reading this review as a panicked homeowner who has just found their home flooded or…read moresome other accidental damage requiring mitigation and restoration, you need to read every word of this review. In early April of 2014, my wife came home to find our house 95% flooded because of a broken water line from the refrigerator ice maker. Panicked myself, I quickly did some internet research and settled on Gainesville Restoration & Remodeling. After speaking to Russ Mills, I was initially impressed as he and his team arrived within 30 minutes of my phone call and immediately began the demolition and removal of the waterlogged baseboards, drywall, and flooring. After removing the standing water and placing dozen of air blowers, dehumidifiers, and air filters, I felt we were in good hands. Russ calmly told me after the initial drying process everything would be alright and "this will be a quick process" to restore and remodel the home. Our entire house was packed into our garage and then a generic brand "Pod" that was left in our driveway. I thought and was told this was standard procedure. That's when things started to fall off the rails. Russ and his team seemed overworked and stretched with too many other jobs. Random subcontractors were frequent visitors to our abandoned home with little or no communication prior and hardly any supervision. My calls and text messages were infrequently returned. The drywall repair was completed in a reasonable time and the painters repainted what they could. The electrician was top notch and the tile setter for our back splash was excellent. However, everything else took way too long. The wood flooring took several weeks to arrive and nearly a week to install. As the weeks turned to months and spring turned to summer, we periodically checked the contents of our "Pod" only to find ants running through our belongings because GRR carelessly packed our entire pantry inside. Sometimes I would drop by to check on the home after work to find the subcontractors had left doors unlocked or wide open for insects and roaches to traverse freely. Our replacement kitchen cabinets were installed carelessly which then affected the granite reinstallation. The fine details were a difficult, laborious task for GRR to complete. The bottom line regarding this restoration; it took 2 months to move back into the home to where we could live in it again. It took 5 months for the punch list to finally be completed and the final insurance check to be handed over to GRR. While this process took way too long and Chris Pickering, the owner of GRR was shockingly unconcerned about receiving either of their payments from me and my insurance company, we did finally end up with a beautiful and improved home. Or so we thought... Fast forward to late February 2015. I woke up to find yet another flood in my home, this time originating between a bathroom and closet wall. I called a different restoration company and when the plumber arrived to find the source of the leak, I was flabbergasted by the cause. When GRR replaced our baseboards after the first flood, they managed to shoot a finish nail through a copper pipe that supplies the cold water to the aforementioned bathroom sink (the nail was way too long for the location and I was later told that the baseboard should have been glued to the wall in that location). It took about 9 months for the nail to rust through the pipe, but once it did, our home was ruined once again! 2 major floods in less than a year and yes, our insurance company is threatening to drop us! In using a different restoration company this time around we have learned about all the shortcuts GRR took in rebuilding our home the first time around. If we only knew. This is only a fraction of the countless things I could complain about regarding our experience with GRR. Missed deadlines, broken promises, careless workmanship, and non-existent supervision. And after the negligence which has caused our 2nd flood, I wish I could give them a ZERO star rating. Do not touch this contractor with a 10 foot pole. RUN, don't walk away from this one.

They started their flood work April 14 th. Emptied my home set up equipment. Tore my home of 2…read moreyears apart. My good furniture is sitting in the garage piled on top of everything even our clothes. My newest furniture is sitting in my friends home since May. It is now August 15th still my home is not done.Front door broken. Ceiling fan. Needs repair paint on ceiling pulled off from tape which is still on in some places I called company numerous times. Called Heritage numerous times. This is so upsetting my doctor has just yesterday put me on Xanax 1 mg to calm me down and to help sleep. On top of all this we have a dog my friend lets me keep here with his 3 cats. I called Morgan and Morgan. They only take this case if there was a mold health issue. I'm 72 with a spinal cord injury and being treated like this. I haven't had them pay for a motel or dog boarding. Can someone help or just get them going on to finish and get my home back. I don't even know if my new TVs are packed without being broken Do not use this company Call me Rosemarie 516-668-1484

tried to make me rip out brand new base boards and flooring and would not give price for a…read morefan/dehumidifier per day. this company at least in ocala is a scam because they make money from all the work they can get you to do after mitigation. i ended up using servpro instead and they were much more reasonable and honest, their equipment also seems significantly better and guy said it would be dry in 2 days and it looks much better after 1 day. dont let them scam you by getting multiple kinds of work done other than mitigation like demolition or repair

I've used a number of carpet cleaning companies in Gainesville but have never used one that did as…read moregood a job as Dreyer's. Their techs were very friendly, efficient, and were able to remove an "unremovable" spot. They were able to schedule the job very soon and arrived on time. I will be using only Dreyer's from now on.

From the owner: Dreyer's DKI is a premier restoration company serving the community as a trusted property damage…read moreexpert in North Florida. We focus on delivering water damage recovery, fire restoration, and mold remediation using advanced structural drying technology. Backed by 47 years of experience, our certified professionals quickly restore the safety of your property. Our standout feature is our 24/7 emergency response and direct insurance billing, minimizing disruption and maximizing recovery efficiency. We are deeply committed to serving Gainesville, Ocala, and Alachua. Contact us today for immediate 24/7 assistance.

First off , this is an honest review…read more A few days ago my system froze up. Yes the filter was dirty so I defrosted unit and changed the filter but still the blower motor would not ramp up (this is a variable speed motor) system is only 6 years old. Call out a tech wilI will not mention his name he knows who he is. Tells me I need a new blower motor costing over 2K. Somehow talks me into a whole new system which runs about 9K. Thankfully install was delayed. I had bad vibes. Called another company and played dumb. Asked what a new motor would cost he says about 1K. BIG difference. He ran some diagnostics and said the motor was sound. Problem was motor not getting the signal to ramp up..Checks out the thermostat and it was bad. Now $250 later and I am GTG. Big difference 9K vs $250 !!! Tech was very dishonest. Told me he did a load calculation and it called for a 2.7 ton unit. Further tells me that you always round up, so go three ton . Check for yourself you should round down to avoid what is called "short cycling" He never did a formal load calculation since this requires input of home"s insulation R factor,checking attic, number of west facing windows etc. He was flat out dishonest as he had none this information. Basically he tried to upsell me on a larger unit. More profit for the company and likely bigger bonus for him.. Never should have suggested a new system but hey it is money in his pocket and out of mine. Further he left the caps off the service lines outside. The new company (Babiones) found them sitting on the disconnect box. Lastly, left a screw out of the air handler box which of course results in air leakage. In summary, Mid Florida with their big orange trucks acts like your buddy but in my opinion they are unethical and very dishonest. IMO, run away do not walk. Your milage may vary. Jay Klein Morriston, Fl. P.S. I asked for a supervisor to call me but several hours later still waiting. They know I am on to them You work hard for your money so protect it. Worst of all they prey on older retirees on fixed income during the hot summers here in Florida. You trust them, they rip you off and laugh as they drive away

In a nutshell, I got overpriced service and very bad (nonexistent) customer service…read more I was given a high quote for a job that was supposed to take 4 hours, yet the guys did it in 1. Shouldn't that merit a price reduction??? When I called REPEATEDLY to speak to someone about my bill, no one was -- magically! -- available. Despite my threats to fire the company, which I have used for a couple of years, based on a friend's recommendation, NO ONE HAS EVER CALLED ME BACK. You're fired, Mid-Florida, and I'll be telling my friends and neighbors this story and warning them away from you.