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    Stanley Steemer

    4.7 (6 reviews)
    Open Open 24 hours

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    Response time

    4 hours

    Response rate

    100%

    Services - Stanley Steemer

    Air duct cleaning

    Carpet cleaning

    Damage restoration

    2 More Services

    Rug cleaning

    Upholstery cleaning

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    Recommended Reviews - Stanley Steemer

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    5 months ago

    They came back and worked very herd to get my carpets cleaner. I give them a A for effort...my rug was just too dirty. Dan Chattanooga

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    Paul C.

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    2 years ago

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    5 years ago

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    6 years ago

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    4 years ago

    Excellent job well done. 20 year old carpets are nice and clean until I can get new ones. Thank you!

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    Donald H.

    Thank you for the positive feedback. We’re so happy you are pleased!

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    7 years ago

    The two young men that came did a fantastic job. Took about 1 hour. Definitely would use again. I was actually able to get next day service.

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    SERVPRO of Chattanooga

    SERVPRO of Chattanooga

    (17 reviews)

    Servpro of Chattanooga offered me $2,000 to write a five-star Google review for them instead of…read moresharing my story. On May 18, 2024, my home caught on fire, luckily a neighbor spotted the flames and called the fire department. My insurance company recommended Servpro for the cleanup. After checking their Google reviews, I decided that I would work with them. Working with Servpro was an absolute nightmare. One of their technicians punched a hole in the floor of my tub/shower with a ladder and another used packaging tape to construct a plastic barrier to keep out fumes which resulted in paint being torn off two walls in my kitchen. Multiple members of Servpro's management team promised me that all the damage would be resolved to my satisfaction, but it wasn't. Servpro's first attempt at remedying the situation was to connect me with a company that could put a patch in my tub/shower at my expense. I promptly made it clear that I would not accept that offer. After getting my insurance agent involved, they decided they would pay a contractor to remedy the damage they had caused, but after seeing the initial estimate they backtracked. Servpro then offered me $1,500 (this was roughly 20% of what the initial estimate to remove and replace the shower had been) to remedy the damage. After some back and forth and making it quite clear that they weren't going any higher we settled on $2,000. There was one sticking point that I just couldn't get past. In order to receive any compensation for the damage to my home they demanded that I write a five-star Google review for them. Initially I agreed but I let them know of my displeasure. On the day I was to receive my check they presented me with a non-disparagement agreement and a non-disclosure agreement to sign. It was at that point that I told them I would rather share my story than lie for them. They of course did not see asking me to write a five-star review for them asking me to lie for them. When you see there multiple five-star reviews ask yourself how many of them were paid for.

    After posting my review, I was contacted by the CEO of ServPro wanting to make this right. As I…read moretold him what's done is done he was very open to working with me to try and make this right. As my items are gone and I can't get those back, he was willing to compensate me so that I could get those replaced.

    Stanley Steemer - carpet_cleaning - Updated May 2026

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