Been using Dale's as our repair company for 8 years. They have changed for the worst. Both…read morereceptionist are absolutely rude, if I could give them negative stars I would. I highly UN-RECOMMEND them. AAA is far superior, faster, and more reasonably priced. As well as professional. ZERO stars! Negative 5.

I called Dales because my auxiliary heat kept coming on. The guy came out and said the unit ceased…read more i was immediately uncomfortable because what the heck does that mean. I let him continue and he said there are options. 1. You can do a complete air system rejuvenation and $645 and 30 day warranty. 2. some crazy non-sensical language, $2000 and 2 year warranty. I declined. So he leaves my unit disconnected (whatever he did) and will not turn on at all. WHAT!!!! Are you freaking kidding me. Very unprofessional company. wouldn't let them feed my dog.

Anthony and Ryan was very professional and explained all the work that they did to our HVAC system…read more They also did insightful recommendations. I highly recommend them and and this company.

Thank you Chris and Gavin! They both explained everything thoroughly as they made the repair. If…read moreneeded, I will definitely call them again. Gold trophy, 5 stars, all the accolades . Really great service. Thank you so much.

The night before we were scheduled to leave town for 5 days, our heating system started making a…read morehorrible racket. Of course this is December, and of course it's supposed to freeze the following week. I immediately started looking for a heating and air company that had good ratings and one of the first to pop up was Larry's Heating and Cooling. I called first thing in the morning and they were able to get someone scheduled to come out the same afternoon. The technician, David, called when he was on his way. He arrived on time, was extremely personable and professional. He is clearly very knowledgeable and experienced in his field. He diagnosed the problem in less than 10 minutes and took the time to show me what the issue was and how it needed to be repaired. Because he needed to come back with a part to get things fixed and the weather was going to cooperate, we scheduled for a week later when we returned from our trip. The day he said he'd be back, he showed up as scheduled and in a couple hours he fixed our unit. Temps dropped below freezing the next day, but our heat worked perfectly so we didn't care. David did a great job! Great team, very competitive pricing; highly recommended. It's who we will call in the future if needed in the future for certain!

They installed a new coil in my indoor unit in Aug 2022 for $2k+, wasn't cooling and had lost gas…read morein April 2024. They did a service call and said my coil was leaking, sent an estimate for full unit replacement only about a week later after I chased them and asked for a warranty repair - they said no warranty after 12 months. Got a second opinion, the SKILLED and HONEST other technician from a different company went to the attic, 15 minutes later said the coil wasn't leaking, but there was a plastic cap that wasn't tight and had oil residue on it - they replaced and tightened the cap, refilled the gas and everything is fixed for a fraction of the price of a new unit. This is my experience with Larry's heating & air, why I will never use them again or recommend them to anyone else. I gave them an opportunity to explain to me what happened and why the problem was misdiagnosed, but haven't heard back from them.

I had my AC unit replaced by Action Air and had a totally positive experience. They had technicians…read moreout here within 2 hours of my call. I had been without AC for 2 hot days over the weekend and was so anxious about finding an HVAC company that is honest and professional as I am fairly new to this area. As it turns out I was very lucky. I ended up needing a new AC unit - mine was 20 years old and had several issues. The technicians that came out were courteous, explained everything thoroughly, and showed me various reasonable options/brands, or possibly replacing parts instead of replacing system. They gave me a portable AC to get me through and then, 2 days later, the new HVAC was installed and is working beautifully. The installation team arrived early and on time, kept me informed throughout, showed me the finished product, told me everything I needed to know to operate and maintain it. There was not one wrong step from start to finish. I feel so good about this company and I like knowing they will be there for me in the future. Very impressed with the professionalism of every employee I met or spoke to on the phone. I highly recommend Action Air.

My unit went out right at the beginning of the cold front leaving us without heat overnight…read more Contacted several companies for same day response, but none were available. Action promised to arrive the next day and made it happen. I was the first stop of the day the tech Maddox was awesome from arrival to departure. He diagnosed the issue, found the part, made the repair and offered suggestions. Im a new customer and got a the membership, which was a good deal overall.

we had our a/c system replaced by Central; the person providing the quote and the technicians who…read moredid the work were all punctual and professional and the work was done in a few days. I highly recommend this company

Fall check up & maintenance on my gas fireplace! Very prompt & professional! Advised me of updates…read morefor mold & allergy prevention! Checked the filter & cleaned up the area before he left! Will recommend them to all my friends and family! Happy holidays to all!

EVERYTHING!!!. By Tam Harmon, Home Owner & Very Happy With…read more" Bailey's Heating & Cooling"! The service, the Technicians are professional, very nice, take their time to explain how they can help if there is a problem, always call when they are scheduled to come to my house! I chose Bailey's when I really needed someone to come to my house during COVID!!! They were the only Professional Company to come to my house RiGHT AWAY!!! I've been using Bailey's Heating & Cooling since Covid and I will NEVER use any other company!! Also, the people who answer the phone always say "How can I make your day Better?!!

I am very pleased with the services I received from Bailey's Heat and Air Company and I highly…read morerecommend Randy Bailey and his company! I am a single mom and Randy is the first business man I've dealt with over the yrs that didn't take advantage of my situation. Overall Randy sent out 5 of his crew members to do a couple of different things including a split system changeout. They were all very knowledgeable, worked efficiently, very polite, friendly and answered all my questions without hesitation. They left everything as they found it and cleaned up behind themselves. I am a very happy and pleased customer!

Our inside air handler died late Friday. Monday morning I called Bill Owens Heating & Air…read moreConditioning. In a couple hours they sent out a technician who correctly diagnosed and fixed the problem in record time. He also checked the rest of the system to make sure it was actually cooling. The price was extremely reasonable. Every part of this was a very positive experience. I highly recommend Bill Owens Heating & Air Conditioning and we will certainly be calling them whenever we have issues and when it's time to replace our system.

It was a joy speaking with Susan and working with Bill Owens Heating and Air. Their quote beat the…read morecompetition by almost $200. Not only that, they helped talk me through the warranty process and I walked away with a fixed compressor and spending $540 less than I would have had I went with the first quote. Justin was a great tech and worked quickly. 10/10 this is the only heating and air company you should work with in Chattanooga.

Called this company to get quotes on installing some dehumidifiers in my basement. Initially very…read moreresponsive and quick to get a sales person to my home to take a look. That's when it fell apart. I was promised a quote that afternoon or the next day at the latest. I Never received a quote. I emailed the sales person twice to inquire about it and he never replied to either email. I guess my job wasn't a big enough ticket item to waste his time. I'm new to the area and this definitely left a bad taste in my mouth.

Called and asked if they do duct work and a very attentive lady said YES I asked for someone to…read morecome and look at mine. I need the entire duct work removed and replaced. The per came promptly He was very nice. He looked the system over, took measurements and said that he would go back to the office, complete his estimate and get back to me. Well, that was almost a year ago and I haven't heard a word from him. I give them a "O" rating. Zero stars Ok it won't accept that do I give 1 star