Of course the seasonal maintenance went well. But what made us cry a little was the kindness Jason…read moreshowed to my bedridden husband. Jason treated him like he would any other man. That is a rare quality. Lee became our permanent company after that.

They were prompt in servicing my grandmother and were able to get her AC up and running againread more

We have been customers of Malone Heat & Air since moving to Signal Mountain 24 years ago and have…read morenothing but praise for them. Call at night: they're available. Call on a weekend: same story. Last week a heat pump failed early Wednesday morning. The heat pump was installed 23 years ago. We've had the same Malone tech serving our units for over 20 years and if not for his attention that unit would likely have needed replacement years earlier. When Chris told us it was time for a new unit we had every confidence in his judgement, particularly when our research indicated most heat pumps have an expected lifespan of 15 years. We were provided an estimate for a replacement unit Wednesday afternoon and the unit was up and running Friday morning. Can't ask for better service than that.

I've had an extremely negative experience working with Malone Heat & Air over the past few months…read moreto the extent that I've resolved to find another HVAC company. I started having issues with my HVAC freezing up and failing to distribute air to my house in March, at which point a technician told me I simply needed to change my air filters. Months passed, and the problem got worse. I decided to call Malone Heat & Air because they had the serial numbers for my HVAC parts and I assumed they'd done good work before. About six weeks ago, they sent another technician, at which point my air conditioning barely functioned. This technician now told me one of the condensers needed to be replace and I, as a lay person, believed him. A week later another technician came to replace the condenser, though $700 down the drain later, the issue wasn't resolved. Another technician came out a week later to tell me that the issue was actually with my blower motor and that the frozen pipe on my HVAC unit, which had been a persistent issue, was a clear sign that there was a problem with the blower motor. When I asked why no one had picked this up over the course of months, he shrugged his shoulders and said he didn't know. Another week passed, by which point my air conditioning would only function for a few hours or so a day before crapping out. When a technician came to install the blower motor, he started working on it only to claim that the supplier sent the wrong blower motor and that they would send someone to the supplier to figure out what had gone wrong and to get a new blower motor. When I called the next week, they told me the part was on the way and would come in on either Tuesday or Wednesday. When I called on Wednesday, someone in the office told me the part was back ordered and they didn't know when it would come in, and the employee denied that anyone had told me the part was on its way and sarcastically asked if I wanted to cancel the part when I asked what they could do to try to fix the situation. Reluctantly, the employee assured me that the owner would call me the next morning, where I planned to ask why they had told me so many contradicting stories--How could the supplier have sent the wrong part if it was back ordered? How could it be "on the way" if the supplier hadn't had it in stock the whole time. That same employee called me the next morning to tell me he'd found a supplier on the west coast who could replace the part, then assured me that the owner would call me later in the morning to help remedy the situation, though the owner never called me, and it took another few days to finally do the repair, meaning it took Malone over five weeks to fix a simple component failure, leaving my house between 84 and 86 degrees for over a month. In short, Malone failed to diagnose a simple component failure multiple times, charged me for parts and repairs I didn't need, then yanked me around for weeks about how they couldn't get the right part in, only to miraculously find a solution when I insisted on talking to the owner and only for the owner to avoid talking to me about it. This is absolutely shameful behavior, and I can't think of a position or job I've held elsewhere where this kind of conduct with costumers is acceptable.

They were very professional. They came in and accessed what needed to be done and put down…read moreprotective cover over the floor in the areas that they were working in. cleaned the ducts. once the ducts were cleaned, they cleaned the area and did a great job. Thanks again.

After I complained about the completely unprofessional behavior of one of these workmen, he has now…read moreretaliated against me and signed me up to get non-stop spam phone calls and texts from jehovas witnesses. The owner has done absolutely nothing to address the issues that I brought to his attention in the first place, let alone the bullying and harassment from his employee. Disgusting.

WOW! Every single time I call this great company, they show up quickly.... RELIABLE! When you need…read moreyour AC fixed... you need your AC fixed right now! RESPONSIVE! Their office staff schedules you with a timeframe and they are there on time. Their technicians are honest and TRUSTWORTHY, will help you save your existing systems and compare costs of replacement. EXPERIENCED! I cannot say enough about this GREAT family-owned company! A++++

Rivertech does our HVAC work at my office. Top notch, quality work, honest and friendly…read moreprofessionals. I'm not sure we've ever waited more than a day after we've called for service? Quite often, they show up that day. Another thing I like, is their pride in America and it shows in their business. Great company!!!

Chris was extremely informative and honest about how the remediation process goes and he helped me…read moreunderstand what to look for in a remediation company and in a 3rd party testing company so that I'd be informed whether I used AdvantaClean or another company. The industry is not regulated and many companies do not meet the ANSI S520 standards for proper remediation. When getting estimates from other companies I saw so many of the red flags that we talked about. I did a lot of research after collecting various estimates and it confirmed exactly what Chris at AdvantaClean had stated.

From the owner: At AdvantaClean of Chattanooga, we are your reliable and professional water damage service provider…read morein Chattanooga, TN. With our commitment to quality work and exceptional customer service, we are here to help you restore your property from any water damage. Whether it's due to a burst pipe, flooding, or any other water-related issue, our team of experts is equipped with the knowledge and skills to handle it all. Trust us to provide you with the best restoration services for mold and water damage in Chattanooga, TN. Contact us today to schedule an appointment and let us take care of your water damage needs.

I contacted Ducts a week ago to inquire about cleaning our home's air and dryer ducts. They…read moreexplained their services and pricing in a simple, precise manner. They were able to schedule us within a week, showed up on time and performed the agreed upon work quickly and professionally. Showed before and after pictures; based on the before pictures I won't wait as long as previously to schedule our next cleaning. A very professional company that I am pleased to recommend wholeheartedly.

I called this company asking if they worked with fixing an air conditioner. They don't but Terry…read moregave me a name who really got me out of a bind. I just knew, by the kindness, they would provide a great service in their field so I asked for them to come clean my ducts because I knew they needed it, the house is new to me. The service was amazing. I was so happy with the result. They were fast and clean and polite. I could see all of the dirt with the pictures they gave me. In fact, they found a mouse trap after opening a vent...with old food in it. I'm very pleased to have a clean duct system and such great people helping me with it.

Glad I called Brendon, He gave me an estimate, knew just what to do and completed my repair in…read moreplenty of time to keep me cool. He is very polite and personable. I would recommend him to anyone I know. I got his name from a neighborhood reviewer.

From the owner: ABC Heating & Air Conditioning specializes in provided top notch service for a price a notch below…read morethe rest. NATE certified for knowledge and competency in A/C, Gas Heating, and Heat Pump service and installation. One man operation willing to be flexible and provide unbeatable promotions.

I had some ice in my unit and wanted a vent cleaning so I called over Jesus. The company seemed…read morelike your local mom and pop air company which I enjoyed. It seemed he really cares about his customer which was great. We ran into a snag and my unit would not come back on after turning it off to clean... Rather than running away he was prompt to response and give me a solution to fix my issue. He was also willing to work with me on the price as this was not something we quoted. All around I'm happy with the vent cleaning and his customer service! Highly recommended for cleaning your air ducts!

From the owner: Breathe easy with cleaner indoor air and lower energy bills, all while enjoying the peace of mind…read morethat comes with our care. We're here to keep your family healthy and happy, one duct at a time. Choose us for a cozy home and a friendly touch! Call us today!