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    Stanley Steemer

    1.9 (138 reviews)
    Closed Closed

    Services - Stanley Steemer

    Carpet cleaning

    Rug cleaning

    Upholstery cleaning

    Damage restoration

    Air duct cleaning

    Stanley Steemer Photos

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    Recommended Reviews - Stanley Steemer

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    The dirt and grime just left behind that is the easiest to clean
    Pravish S.

    $500 spent on 45 minutes of show off cleaning. For that money I could have purchased the machine and do whatever little cleaning that was performed. Justice and Gabe were just shameless about it. They serve Hoboken area.

    You guys blew me off and we wasted 4 hours wondering if anyone l would show up. We had a confirmation. When it was getting towards noon we called and they never had us in the schedule. Apparently it's only suggestion. Never again...will shop local from now on. Food for thought if you book online you should also call them to book again as their internet booking might be disconnected from their actual booking system. Pitty because they have always done a good job in the past.

    Dust,mold & misc. Called SS for Duct cleaning. Gustavo & Kevin Don't forget to Tip them

    Duct Cleaning Today by Gustavo & Kevin excellent service Professional and efficient. Very good job Don't forget to tip them

    Felt pad, waiting for rug replacement.

    One Star because - when Stanley Steemer ruined our 6'x14' fine wool rug, they handed over the case to their Insurance Adjuster, rather than taking responsibility themselves for the replacement. Background: Previously, we had recently used Stanley Steemer on two occasions where the work was perfect. Therefore, we were quick to call them to remove a few mud footprints on our hall rug. All seemed well, and the rug was cleaned. I paid over $600 for the service at that time. However, the rug would not flatten out; ripples persisted. SS came back and took the rug to their NY workroom where the final restitution did not succeed. We were told the rug was irreparably damaged. I cannot vouch for how the rug became damaged ... too much steam? I do not know. I just know that Stanley Steemer washed their hands of the incident, turned it over to an insurance adjuster, and moved on without being supportive of a loyal customer. I spent almost 2 months haggling with their adjuster about what was fair and right because of Stanley Steemer's carelessness. I got nowhere. The adjuster was not going to give us the replacement cost for our very fine rug. Although the rug was 9 years old, it was in perfect condition and would have lasted us a lifetime. I provide this information for your consideration only. Be alert - Accidents can happen and when they do, you want to be dealing with a company that will not run away from their customer obligations. Stanley Steemer's services are broad; their work can be superb; but accidents can happen, and that's when you want SS taking full responsibility for any incurred damage. Otherwise, you will be left like we were - receiving a pittance from their insurance adjuster for a very big blunder. We used the Stanley Steemer of Edison, NJ and live in Princeton, NJ.

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    2 months ago

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    1 month ago

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    5 months ago

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    9 months ago

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    3 months ago

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    11 months ago

    A friendly salesperson, but terrible, terrible customer service. They broke something and now disappeared.

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    2 years ago

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    2 years ago

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    2 years ago

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    5 years ago

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    6 years ago

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    7 years ago

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    4 years ago

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    Page 1 of 4

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