I'm not even sure where to begin. About two weeks ago, I had a water leak in our master bathroom. As you can imagine, the damage to the house was significant. Since the home is only two years old, I didn't feel comfortable trusting just anyone with the repairs. After looking into several options, we contacted a company called 1800 Water Damage. We wanted the work done quickly before any mold could develop. Even though it was a Sunday, which I thought might make things difficult, the owner, Eddie, came out right away. After meeting him, I decided to move forward with their company. They immediately began a full drying process in all the affected areas. After three days, they confirmed everything was completely dry through testing and then proceeded with the repairs. The entire process was completed much faster than I expected. Thanks to Eddie, everything was handled professionally and to my complete satisfaction. I truly appreciate the quality of work and service I received. Hopefully, I won't have to deal with something like this again, but if I ever do, I will definitely reach out to 1800 Water Damage and ask for Eddie owner. Highly recommended. read more

1-800 Water Damage - Prep - Damage Restoration Near Me - Ho-Ho-Kus, New Jersey

I had a water leak in my garage and dining room, and it was extremely stressful at first. From the moment I contacted 1-800 Water Damage, Eddie and his team responded immediately. They showed up quickly, assessed the situation thoroughly, and reassured me that everything would be handled properly and without hassle. Eddie was incredibly responsive to all my questions and concerns. He took the time to explain the process clearly and made sure I felt comfortable every step of the way. What really stood out was that I didn't even have to deal with the insurance claim myself -- they handled the entire process, which removed a huge burden during an already stressful time. The team was professional, punctual, and respectful of my home. They arrived on time every day, kept the work area clean, and made sure everything was organized before leaving. They were courteous, accommodating, and truly went above and beyond to make this experience as smooth as possible. Water damage is never easy to deal with, but they made the entire process simple and manageable. I highly recommend them to anyone dealing with water damage issues. read more

They made me feel comfortable and did an incredible job. While walking in our carpeted basement, my sock got wet. I had no idea where the water came from, but I found this company on Yelp and Eddie was prompt and thorough. It was a leak from the boiler that went under a wall and started spreading mold. They removed everything that was wet and dried everything out. Now it's fresh and new. read more

I recently had some flooding in my kitchen and contacted 1800 Water Damage of North Jersey. Eddie and the team were so responsive and took care of everything right away - highly recommend reaching out if you ever find yourself dealing with water damage, leaking or flooding. read more

1-800 Water Damage - Kitchen water damage - Damage Restoration Near Me - Ho-Ho-Kus, New Jersey

Woke up to a watery mess from an ice dam that formed on my roof. Had the good fortune to connect with Eddie at 1800 Water Damage. He is a consummate professional, rapid response, excellent communication and incredible service. In under 2 weeks, everything was done - and as an added bonus he handles a big part of the insurance process as well! I wish I could give him more than five stars, that's how good he and his team are. You're in great hands with Eddie and 1800 Water Damage. read more

We had a serious sewage backup that seeped into our downstairs floors. It was overwhelming, but calling 1-800 Water Damage was the best decision we made. From the moment Eddie arrived, he put us at ease. He was incredibly professional, knowledgeable, and calm--clearly someone who's been through this kind of crisis many times and knows exactly what to do. He walked us through the entire remediation process, explaining everything with patience and confidence. Eddie and his team got to work immediately, carefully removing the affected carpet, padding, and the bottom two feet of drywall to prevent any further contamination or mold issues. He also did the encapsulation to prevent any further issues. Everything was done with precision and care, and it was clear he takes great pride in the work. The space was cleaned thoroughly and set up for drying and restoration, and he kept us informed every step of the way. What impressed me most was not just the technical skill (which was top-notch), but the level of respect and empathy he showed throughout the process. Eddie treated our home like it was his own. If you're dealing with water damage of any kind, I can't recommend 1-800 Water Damage and Eddie highly enough. He turned a nightmare into a manageable situation with professionalism, skill, and integrity. read more

Excellent experience with 1800WaterDamage. Eddie was responsive, straightforward, thorough and great follow-through from beginning to end. Stayed on schedule send before, after and completion pictures so I could follow the process. Made an otherwise foreign and inconvenient experience (because who wants to deal with mold) very manageable and pleasant. Would absolutely recommend 1800WaterDamage to anyone in need of mold removal and remediation services. read more

Words can't express how wonderful 1-800 Water Damage is. I will start with Eddie who responded to our emergency call and arrived to our home in 15 minutes. We had a sudden leak in our ceiling and Eddie was extremely professional, courteous, knowledgeable, and honest about the situation. We are newer home owners and felt such a weight off our shoulders as Eddie walked us through every single detail of the process of water remediation. Eddie and his team quickly got to work and reassured us everything was going to be ok, hassle free, and answered all of our questions and concerns. They also filed the insurance claim for us and did everything for us which relieved our stress. They truly made this process easy by accommodating us in every way possible. They are without a doubt an amazing company to work with and am so grateful to have found them! read more

I'm so grateful to have been introduced to Eddy (business owner) through a family friend. He's honest, hardworking, and operates with strong ethics. He truly listened to my situation and offered a generous deal based on my financial circumstances. Personable, trustworthy, and genuinely caring -- I feel in good hands every step of the way. He keeps you posted with pictures and videos and thoroughly explains the chaos in an easy way to understand! read more

Boris and Edward were amazing and I will be calling them with everything I may need in the future. They immediately responded to any issues, questions or concerns and re-assured me that all will be OK and hassle free.They were courteous and accommodated me in every way and made this process easy. read more

We had a pipe burst in our basement kitchen that went unnoticed for about an hour and completely flooded/destroyed much of our finished basement. I sent out a general Yelp request for service that went to multiple companies and 1800 Water Damage responded to the message in the middle of the night within less than 10 minutes of the message being sent out. They were at our house within less than an hour. They helped us handle the insurance claim, all the water removal, demolition of all the damaged materials, and rapid restoration of all the walls, floors, and kitchen. They would be my first and only call in the future if anything like this were to happen again. I cannot recommend them enough! Swift, exceptional service. Very professional. Nothing but wonderful things to say about this business. read more

I needed a cleanup in my house, the brothers took care of everything immediately and completely hassle free for me. Easy and accomodating.

Eddie and his team were phenomenal! Eddie came in and immediately got to work to find the root cause. He's a lifesaver, and I highly recommend him. read more

I had a flood in my finished basement because of a refrigerator filter leak. The flood was noticed 2 days after, with the floor covered in water. We were very concerned about mold due to obvious reasons, with our kids spending a lot of time in the basement, etc. We contacted 1-800 Water Damage, Edward arrived and immediately assured us that the water damage will be removed and any mold will be identified and remediated. They took care of all the paperwork needed for my insurance company, they were prompt, professional and took care of all the clean up. They did find mold and removed it. I feel totally comfortable with my children playing the basement after what they've done. Highly recommended! read more

Great service and wonderful people. They certainly provide the highest level of communication and responsiveness of any contractor I've worked w in the industry. Would certainly use them again! read more

Eddie came quickly and immediately started removing the water from the 1st floor of my split ranch home. Our hot water heater had ruptured. While in the process of cleaning up the water, Eddie discovered tiles that he suspected had asbestos in them under the carpeting. He arranged for them to be tested, and they did in fact have asbestos so he from there coordinated the removal of those tiles, he also tested for lead in the paint which was another process. He then coordinated with our insurance provider. I highly recommend them! Thanks, Eddie! read more

Those guys are really amazing! We had an emergency and they arrived quickly and were able to handle the situation in the professional manner. They located locally and gave as a fair price. Thank you so much Boris and Eddy! read more