wish I had never heard of this outfit. really did shoddy slow work, never replaced wall insulation…read morethey took out. poor quality and broken counter edge,

Horrible service! Chuck promised us a clean home to move into and then left us hanging. We walked…read moreinto a house we could not live in. There were carpet tack strips everywhere, filthy appliances and the place reeked of cat pee. All they did to clean one of the bathroom was wipe it down with simple green. No disinfecting agent was used. They didn't touch the other bathroom. They also removed perfectly good flooring in a kitchen that we wanted to keep. The worst part is they still expect to get paid in full. Go somewhere else!

For what they actually do to clean the dryer vent, you can do yourself. They came out about a year…read moreago. Spent less than five minutes putting a vacuum hose up the exhaust vent, and then left. The company we used this year was far more thorough. he called their work a hack job.

Water seeping through your ceiling and walls is shocking and disheartening. But what I found myself…read morefocusing on in the first couple of hours of our disaster was the professionalism, expertise and kindness of the team from PuroClean. Within a half hour of calling late last Saturday evening, the PuroClean technician was at the door. Before leaving that night, he gave us his personal cell number and said to call him if we had any questions the next day - Sunday. We called; he returned our calls twice and answered all of our questions. And the same technician returned Monday morning and the next several mornings as well to check on the dryness. It wasn't clear early on whether there would be insurance coverage, so we appreciated that PuroClean was thoughtful in determining which sections of drywall, built-in cabinetry and flooring needed to be removed to expedite drying. We spoke several times with the PuroClean office personnel in the following days, and they, too, were knowledgeable, friendly and helpful. If we ever have another mishap, we would absolutely call PuroClean. Just very nice people providing remarkable, competent service.

Phone interview, described services and scheduled a cleaning. Two hours before arrival on work day,…read morethey called and said they were getting complaints so wanted to clarify my expectations. "No that's extra," was repeatedly the answer when I named simple cleaning tasks like washing floors. Then they tell me they don't have the 4 hours we had agreed to, but they would arrive and talk about what needed to be done. Arrive on time and work not talk was my expectation which was not acceptable! Bait and switch! Beware.

Servpro is in the process of cleaning our basement and dealing with issues of mold…read more We are very impressed with not only their attention to detail but their knowledge overall in how to deal with the issues. Jordan, is very professional and personable, as he assessed the situation in our basement and answered our many questions. He personally found the source of the mold that had been overlooked by two other companies. My husband and I could not be more impressed with Jordan and Servpro's standards. They were very prompt in their quote/assessment/and scheduling the remediation. We highly recommend Servpro.

Needed to have my drain pipe from the house to septice tank cleaned out after sewage backed up…read more Completed online form, office called to verify appointment date and time. Mike "Kentucky" called this morning to let me know his arrival time. Asked some questions about the condition of the pipe and if it needed replacement (Original to house built in 1996). He answered honestly to all my questions. Service call completed in an hour at the requested date/time. Highly recommended. Brian G. in Milton, Vt

I have used this company two times now within the last year, first to install washer hookups in the…read morebasement when I moved the washer/dryer from a main floor laundry closet to the basement, and then to repair a leaking toilet. For the hookup in the basement, they came to the house and gave me an estimate within a few days of my call, and then did excellent work. The second time, the toilet was still leaking a bit after the initial visit and they were very quick to come back out and address the problem at no additional charge. I will definitely use them in the future.

I had NBS do some work for me a few years ago and they were perfectly fine. Back in the Spring I…read morehad another estimate done. I was told I would hear from them in a few days. 3 weeks later, still hadn't heard anything so I called, was put into the salesmans voice mail, left a message and never heard anything. If they didn't want the business at least have the courtesy to tell me so. This left a bad taste in my mouth and makes me wonder how reliable they are now.

Contacted Northern Basement System after downstairs flooded. I got a "We'll get back to you. It's…read morebeen two months and crickets!!! I can't recommend it.

Raymond and the team at 802 Waterproofing did an excellent job, repairing/re-blocking part of my…read morehome foundation that had shifted over time from water damage, poured a new mono-slab in the two car garage and installed new support column. Ray and Veronica were excellent to work with, great communication, provided a written estimate promptly with pricing that was better than others around, arrived on time for the scheduled timeframe to do the work and did a nice job cleaning up once completed. Highly recommend them for any foundation repair work, the quality of their work is excellent and second to none ! Thank you ! Ray & everyone Steve Johnston

Our basement had flooded during the Halloween storm and we needed to find local help.We contacted…read more802 Basement Waterproofing and Ray came out and gave us a free quote. He was professional and didn't sell us on anything we didn't need for our basement. The crew did a great job in the installation of our encapsulation and sump pump. I definitely recommend hiring them.

I had an issue with a whole house humidifier that had not been used since I moved in 2 years ago…read more I called Chuck's mid morning and by mid afternoon I had a service tech at my door. Josh was great, efficient and knowledgeable. He managed to get the system going in spite of its age and obsolete parts! He even managed to pull out of his truck a replacement filter which are no longer available. Jacqueline J.

While their website has all sorts of buttons and forms to request new quotes and to contact them,…read morethey told me they aren't taking new customers for repairs. So unfortunately, I'd say don't bother contacting them unless you're getting all new installations, maybe?