ServePro (Ottawa/Morris) is who State Farm recommended, when I had a busted pipe and water coming…read morein from ceiling and wall. I removed all drywall and found the break. They took out an additional 18"x9ft piece of drywall and placed their dehumidifiers in the room for a day. When I asked if the cost to fix was from start to finished product, including re-drywall and fix the pipe, they said "yes." 3k later, they didn't fix anything. They just took the above mentioned 18" piece of drywall out and also, tore up carpet that I didn't agree on being torn up. Very disappointed with their customer service and overall fact they didn't fix anything. Would not recommend, at all.

The team that came to the house was efficient and cared about our house. Clean up excellen.read more

Wonderful experience. They showed up very quickly after my call! Had a broken pipe, which then they…read morefound a large mold issue i was unaware of. After they cleaned it up and fixed the issue I can actually say I can breath better. I love dryty!

Got my carpets and air ducts cleaned by Ty. Extremely happy with the job he did. He was very…read moreprofessional and friendly and also has great prices! I would definitely recommend him to anyone.

I had these guys give me an estimate on mold removal in attic space. Got it done in one day and…read morepainted the space so no more mold returns. Everyone was very polite and helpful. I would recommend these guys if we had another situation again.

From the owner: Has your home or business experienced damages? If it is from a fire, flood, or smoke, then it's…read morecrucial that you get the restoration services you need to get back to normal. ServiceMaster Restore offers 24/7 disaster restoration services that will make your home or business whole again. Our restoration company is backed by a national franchise network with over 65 years of experience. We are committed to delivering total customer satisfaction. We offer everything from weather damage restoration to fire and smoke damage repairs to mold remediation. No matter when disaster strikes, ServiceMaster Restore is a restoration company that will be there, day or night. Our company is available 24/7 for emergency restoration services near you.

Great experience - They are quick, knowledgeable, professional and courteous. Highly recommend.read more

I do not recommend CWF for many reasons. If I went into every detail, it would probably take me an…read morehour to write and 20 minutes for you to read, so I'll keep it as short as I can. They respond to your concerns very quickly at first, but after that, everything slows down. You constantly find yourself repeating the same information, and many of your questions go unanswered. They're also extremely expensive. My mitigation alone was around $27,000, and they subcontract much of their work to other companies without telling you until the last minute. You hire them expecting them to advocate for you with your homeowners insurance, but you end up doing most of the work yourself. It often feels like they're more focused on making money than providing good customer service. The quality of the work was poor, and instead of taking responsibility for mistakes, they somehow try to put the blame back on you. Recently, I had another contractor come out to give me estimates for a few projects I want to complete after everything is finished. When he found out I had worked with CWF, he shared a story with me. He said CWF once contacted him for a quote on a job, and he estimated it at $900. According to him, CWF later told the homeowner the same work would cost $20,000. The homeowner eventually started calling around, reached that contractor directly, and realized it was the exact same job and estimate. He told me he's seen similar situations before. I could go on with more examples, but the list is long. Based on my experience, I would strongly recommend looking for another company.

Reise from Roto-Rooter came in today and ran 75 ft of snake to clear my totally clogged kitchen…read moresink drain. Why such a great rating? I tried to unclog it myself using several methods including a 15ft snake with no luck. I also paid someone from Plum-it that tried his best but kept getting interrupted by his head office. After no success, they suggested next step would be to tear up my basement's ceiling drywall to replace the entire 3" 60+ft of pipe!?!? Well, Reise explained the process, gave my plumbing issues complete attention and worked hard to fix the problem. Good thing Reise was smart about the job and what needed to be done. Thank you Roto-Rooter!!!!!!!!! I'm a totally satisfied first-time customer and recommend Reise and his support team!

Overpriced and unresolved issue. Terrible job on my water…read moreheater pipe replacement. Unprofessional service Technician!

From Rose Mueller of Braidwood. This wasn't about mold, but business owner Jay Rivera is a general…read morecontractor. I had a fairly serious electrical problem that required the replacement of the disconnect at the electric meter. Price looked high to me at first, but in researching the issue, the $2,575 was on the lower side for such work. Still, I decided to get a few more quotes. What a mistake. Of the 12 electricians I contacted only 6 returned my call. Four didn't show up, one told me my entire system was shot and needed to be replaced, and one just played games. I contacted Jay on May 19. He fit me in his busy scheduled for May 20 and 21. It was about an 8 hour job over two days. The work is professional. My disconnect was an old "fuse type" that was badly rusted and a fire hazard. Some wires were hanging unnoticed and could have been an electrocution hazard. Jay handled the project with professionalism, knowledge, and found the right electrician to handle the job. I don't mind paying what is a fair price for an excellent job.

Wonderful Company. They Get The Job Done Timingly and Effectively. Mildew smell, Gone! Black Mold…read moreRings Gone. Very professional and well mannered.

Our finished basement flooded when our sump pump failed. Service Pro came out very quickly and…read morebegin suctioning the water. Then they put about a dozen large fans to finish the drying process. When the basement was dry they proceeded to replace baseboards and repaint all areas that were affected by the water. We could not have been more pleased!!

We had them out for a quote on a water damage issue we had stemming from something in the roof. We…read morealso wanted the damaged drywall repaired in two bathrooms. They quoted a ridiculous $2000 to cut out a few places of drywall in the two bathrooms which wouldn't have been more than a few hours of work. I thought they were going to replace it and repair it but they said no. The estimate was awkwardly written and hard to interpret. When I asked them to detail any material costs and the number of hours of labor they refused and ended up not responding.

I was not disappointed- my sofas look new again, they are revived and smells delicious. I don't…read moreeven want to sit on them yet because i'm am admiring them! I know sounds ridiculous but true.

We just love Oxi Fresh. We've used them now 4 different times. Our carpets always come out…read morelooking awesome. The process is fast and easy. No hoses or loud noise. The tech is very polite and very considerate of their surroundings. We recommend them to everyone we know. Won't use anyone else!!!